I bought a Schumacher 15A Rapid Charge Battery Charger on August 21, 2022 with the assistance of a worker at Lansdowne, PA 19050 | 131 E Baltimore Ave. Not only did she tell me that I could charge the battery and use it anywhere but she reassured me that this was the product that I was looking for. My first time using it was this year, May 14, 2023. Not only did she neglect to tell me that this product needed to be attached to an OUTLET but now the 90 day window has closed for me to return it. Plus electric cannot be returned unless they are defective, that wasn't told to me when I bought it??? I don't have the luxury of having someone in my life know about auto parts, so I depend on stores like you and knowledgeable employees that you employee to assist me on this journey. I am angry and disappointed. The employees at this location were helpful in letting me know the policy that wasn't stated to me the day I bought it, but I'm very angry that I was led astray by someone that was supposed to help. It's disingenuous and I will definitely not be walking in by myself ever again because the advice the employees give is untrustworthy to someone who knows nothing about cars.
I'm so upset by this situation & the only thing I can do is right a review. read more