Had a problem with the rubber gasket on the passenger side of my Honda. Got caught in the rain and…read moreit leaked badly. Took it in the following day to find out if I needed some kind of glue to fix the problem. Andy, the manager, offered to take a look at my problem and determined that the gasket was just out of its track. He took the time to fix it for me.I was very impressed with his helpfulness and courtesy. Great job!

Went in today and bought two bulbs for my low beam light on my Avalon. Asked the clerk if he would…read moreinstall because I had a fractured back and couldn't bend over. Keep in mind it's a very simple process. Just twist, punk out, change bulb then reinsert. He said yes and asked me if he could first cash out the customer behind me. So I went out, opened hood on car. He comes out and then says he can't do it. Against company policy. How is it handicap folks can't get simple help? They'll exchange a battery / why not a lightbulb.

Managers and employees are super rude and will argue with you about parts you need I will never go…read morehear again they will find reasons not to dispose of you're oil as well me and my friend walked out and took our business elsewhere I will never go here again give them multiple chances

This is the best auto part store I have ever had to use. Staff was amazingly helpful. They showed…read moreme all the great deals the had to offer for cleaning my car. I will be back again for my other car care needs.

I wouldn't take my vehicles anywhere else! Chris and the folks here are top notch! Friendly,…read morecourteous and very knowledgeable? I Highly recommend them.

I use only Jim Douglas Service to take care of my vehicles. They are honest and thorough. They…read morealways let me know what costs I am looking at before completing a repair.

AWESOME SERVICE!! I bought two batteries for my truck in October 2022. It seemed to start…read morestruggling a little when starting at the end of July 2025. I went to the Advanced store where I always shop and Jordon waited on me. He looked up the info., purchase date, checked the batteries and told me they needed to be replaced.... at NO CHARGE! The warranty was 3 years so my advice is to ALWAYS buy the GOLD Die Hard! Jordon also rolled the new batteries and tools out to the parking lot and we switched the batteries out in under 5 minutes! Awesome customer service and Jordon gave me new hope for our young people. He'll go far in life I'm bettin'! John Mitchell

Amber is amazing! She deserves a raise! She goes above and beyond to help out customers and does it…read morewith a smile! I went to Tires Plus and they told me that I need a new battery. I didn't think I did so I went into advance auto parts and they told me my battery is fine! I would have wasted $250 dollars at Tires Plus if I didn't come here to get my battery checked out!

had Lu at the register today. He was very unprofessional and quick to be upset when asking…read morequestions about items to purchase. heard him over the phone with a customer acting the same way. When checking out he was so frustrated with questions that were asked he acted as if he wasn't going to sell/checkout the items I wanted to buy. This type of customer service does not belong anywhere. I've had more than a dozen good encounters at this advanced auto parts and have always been helped TREMENDOUSLY when asking questions. if you can't operate the front desk of an advanced auto parts you probably can't do much in life and life must suck. last but not least Lu has no clue how to operate the computer system when finding parts and Is LOST. Either he put no effort into the training and learned nothing or was trained improperly. Unfortunate I had to leave a comment today but people like this are what make life harder for everyone else. he simply could have remained calm and kept looking for the item that was asked. Please pay attention to who you're hiring. SIDE NOTE : IVE PREVIOUSLY BOUGHTEN THIS ITEM FROM THE SAME STORE. I HAD ANOTHER WORKER KINDLY AND PROPERLY FIND THE ITEM FOR ME TO PURCHASE. This is something that could have been completely avoided if the worker was trained Accordingly and had acted professional. Hope Lu can figure it out for himself as he will have a long Road ahead of him if he acts this way his entire life.

A typical AAP, in St. Pete, which I had to visit because my car's oil light came on. A good range…read moreof products, and seemingly fair pricing. Why 4/5? Only one counter agent, with people waiting too long.

Very helpful knowledgeable people who go out of their way to assist travellers...especially Ronnie!read more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Noticed had a flat tire shortly after leaving my house and pulled into the dollar store next to…read morethis O'Reillys. Ended up needing a little extra muscle and went in to this store looking for some. The associate named NELSON came out into the 85 degree heat(direct sun) and pulled off, patched, filled it with air, and put the tireback on for me...from his own supplies in his car! Absolutely top notch customer service.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My family is on vacation and had a stop over. Our left signal stopped working and the guys at Auto…read moreZone were smiley, helpful and efficient. Thanks guys!

They will scam you if you give them a chance. I usually never had any issues with this location…read moreuntil now. I dropped off a battery to be charged and forgot I had dropped it off. I'm in construction and have had several batteries dropped off here and simply forgot about this one. It was there for 20 days (not extremely long). I called to pick it up and apparently they can't find it and said it was probably sent to there distribution center! Really?!?! So there is someone's name labeled on a battery with their info on it and instead of calling them to let them know the battery is still there they keep it without any kind of curtesy call! I asked the manager Miguel to look up my info in the computer to show if it was dropped off (which it showed) and asked if it shows I picked it up (which it says I did not). But apparently that's not good enough. So now I am out of a battery. I will not be coming back here!