My car broke down and they helped me figure out what's wrong and gave me great advice and assistanceread more

I was test driving a car a couple of weeks ago and decided to stop by this O'Reillys to have them…read morecheck it with their computer because it was acting a little funny. When I walked in Joseph greeted me and asked me how he could help me. I asked him if he could please check my car with the computer he didn't hesitate & got the computer and came out. He checked it and gave me some bad news but was very honest and helpful in making sure I didn't get a crappy car. I've been to other O'Reillys and a few AutoZone's before and anytime you asked him to check your car they seem to get an attitude Like you're bothering them. So thank you Joseph for your help and your great attitude! You definitely deserve a raise.

We had a great experience working with the team at the Jasper location! Our salesman Austin was…read moregreat to work with. He was not pushy or over zealous which is hard to find nowadays. Austin, Josh and entire sales team was welcoming and easy to work with. The orientation was something we didn't know we needed until Cody (with service) started going over the entire camper with us. Cody was very knowledgeable and personable. We left with a feeling we made the right decision on our camper and purchasing from the Opens Roads of Jasper.

We had a great experience purchasing an RV from Open Roads Complete RV in Jasper. We have purchased…read moreeverything form a pop up camper in the 1980's to a 35 ft travel trailer in 2017. Our experience at Open Roads Complete has ultimately been the best. From sales with Lance to finances with Josh and teaching us all about our new RV with Aaron was a great experience. The parts and service people were also top notch. They make you feel totally at ease and want you to purchase the RV that meets your needs. We never felt pressured and they worked with us to get exactly what we were looking for. We would highly recommend Complete RV to anyone looking to enjoy the camping life , from the beginner right up through the experienced camper.

Even though they didn't have the part u was looking for they got right back with me and offered…read morealternative sights.

Whatch out for them send wrong part and won't give money back then talk to you like your garbageread more

He told me my brakes needed new lines and a rotor that in bad condition. Told me $600, it came to…read more$1000 and he didn't replace the rotor!! Lies!!

While vacationing in Big Canoe, my water pump went out. I was fortunate enough that Chris was the…read morefirst one to call me back out of several repair facilities that I could find. He picked up and delivered my truck back to me the next day repaired. Due to his responsiveness, we didn't have hardly any delays in our vacation experience. I don't normally tip mechanics but Chris went over and beyond to get my truck repaired and back to me. Additionally, I feel like the amount that he charged was fair. I strongly recommend giving him a try.

From my experience with my Ford edge they fixed my car quickly were helpful courteous so far I've…read morehad no further problems with my car I would recommend them to anyone in need of auto repair thank you Summers Auto

Paid $100 for an inspection that clearly never happened. Had them inspect a used car before…read morepurchase -- they reported "nothing wrong." Worth noting: they have a relationship with the dealer who was selling me the car. Within minutes of driving it, I found a broken door lock, non-functional windshield sprayers, visible underbody damage, 3 chips in the windshield, and misaligned wheels causing a crooked steering wheel -- something they'd have noticed the second they sat in the driver's seat. None of this was disclosed. I don't believe my car was ever actually inspected, yet they still took my money. Don't trust their inspections.

Has my car for almost 8 months he has lied and still no car every day he says I will have my car…read moreand it hasn't happened

They are Good honest and fair people. They do a great job. They've kept me informed. Awesomeread more

Jorge, Stacey, and Matt is super nice and is super super respectful and honest, Great company!!…read more10/10 definitely would recommend

These guys did really good work on my first car I brought up there but it was definitely expensive…read more The reason I'm giving this a one star review is due to the work they did on the other car I brought up there. They were nice to me over the phone for at least a little bit until I began being complicated. The reason I was being complicated was due to the overpricing to change out ignition coils that I could do myself and did do after, it was also due to waiting days to get any news about what was going on with the car, and the amount they charged us to replace the alternator (we brought one in) and to flush the coolant was around $760. This price is ridiculously high for an alternator that is on the top of the engine bay. Prices here are really high specifically the labor, arguably not competitive. While it was on me for taking this car to somewhere I know is more expensive this was the only mechanic shop I really went to so I did not feel comfortable sending my mom to another mechanic shop while I was off at school. I will say Stacy (I believe is her name) is really nice and was really sweet to me. While this work was done sometime around August of last year I really do not understand how they would not inform us that the ignition coil connectors on the front side of the engine were so broken they would not stay in. I did repeatedly informed them that I believe those are the ones that needed replace and I was under the impression that those were the ones they would be replacing. Additionally the wires in the connector for the cam position sensor was very lose inside the connector to the point one bump knocked it lose and showed what is a knotted wires that was shoved in the connector. While I don't blame them completely for this I believe this should have been found while replacing the connector in the back of the engine bay. We eventually had to call out another mechanic to come and redue the work that they had done and honestly Andy's garage's work felt rushed and did not look anywhere close to what we paid even though they had the car for quite some time. Additionally the mechanic was 1/3 of the price as here and was upfront about everything and honestly looked like his work was worth the $1500 I paid here. Finally, while they have been really nice to me, they were rude to my brother who brought the van up there to get fixed and did not listen to my mom about anything that she said was a concern about the vehicle. I definitely will not be coming back.

I came to Mavis on a stressful day with a serious brake problem, and the team made the experience…read moreso much better. They were patient, kind, and professional. They explained what my car needed without pressuring me into repairs I couldn't afford. The person at the counter, the manager, and the technician who worked on my car all took time to speak with me, and I felt genuinely cared for. They've earned a loyal customer--I'll be back!

Beware! I took my Nissan Maxima to Mavis in Jasper in April for an oil change -- they added way…read moretoo much oil and may have damaged my engine. I discovered this because a few days after the oil change, I noticed oil in my driveway and decided to check, and the dip stick was slightly out. I decided to check the oil level, and it was almost completely full (all the way up the dip stick). I took it to Mavis and the removed the oil and the correct amount.