I have been using Concept 2000 on my cars for years. From window tint to upgrading a sound system…read moreand remote start. I had my headlights upgraded on one of my cars and I couldnt be happier with the service. The staff is very friendly and helpfull. Prices are fair and competitive. I try to get back to them whenever I am back in NY because the value I get from the guys is worth the trip.

I had to go back many times in order for them to correct their errors…read more They kept saying it was completed properly, yet within 24-48 hours the issues would continually arise. Go somewhere else.

First off, these guys are my local mechanics whom I have praised them for their honesty, quality…read moreand customer service, in the past. Recently, my opinion has changed due to my last experience. *Note the owner has been away. I drove in with a perfectly running car to have a battery cut off switch (purchased on Amazon) installed by a professional in the hope of not inadvertently causing electrical problems myself. The mechanic (great guy) installed it and I was charged $118 for what amounted to 1/2 hr of labor. Fine, at least I won't have to worry, I figured. I drove home and the car seemed to be running slightly rougher than previous. Maybe my imagination, I thought. That night as I took off to work the car shut off in my narrow driveway. Too narrow to tow. I ended up removing the component but not before taking the photos I posted and taking a video. An AAA guy who came to give a boost agreed that it would be best to remove it, as the boost would be useless. The car started and the next day I went about my day only for the car not to start while in Manhattan. Previously I called them and was told by the young manager that the issue was due to a faulty component they did not purchase and he wouldn't take responsibility. But I can speak to the owner when he's back in two weeks. When I got stuck in Manhattan I was told by the same person I probably I had a faulty alternator all along, a separate issue altogether, get it back and they would take a look. He was dismissive and somewhat irritated at my calls as I tried to tie things back to the install. I got it towed to the front of garage the next day and gave them the keys so they can check it out as I rented a car to go to work. An hour and a half before closing they still hadn't looked at it as they were "busy" with other customers. I reiterated that despite the hardship of the car suddenly not working after they worked on it I brought it back to them in trust and due to my good past experiences. I felt it was unfair to be placed last on the list. Half an hour before closing I was told the problem (see images) was a 180 amp battery fuse which melted when the cut-off component was attached to it. I had questioned the mechanic as to what it was during the installation and whether it mattered, he continued thinking it would be fine. Again, he was a cool guy. He found what the components was and a replacement part that could be ordered from Amazon. I even tipped him again after the whole experience was over. The manager however repeatedly blamed the part and not the work. I ordered the part (battery fuse) and had it installed the next day. The manager acted like they were doing me a favor by installing the part they had destroyed and I had to pay for out of my own pocket. After missing work, inconveniencing my neighbors, having to get towed, and renting cars, they did me a favor by not charging me to put the fuse back on. I'm sure the young guy thinks he's doing the right thing; perhaps protecting his staff , or making more money for the owner. But this is the short term thinking of a street mechanic, which is precisely why I go to them to avoid. It's understandable to make a mistake but to not to rectify, and in fact try to hustle it the way he did, hoping I would accept such nonsense, hoping people couldn't be bothered is not good business nor what they are commended for in reviews. "Your Family Auto Service". Essentially I went in with a perfectly working car and left with one that would fail, losing the price of installation, the price of the cut-off switch, tows, rentals, and a new battery fuse. But I should be grateful? Lol Only thing I'm grateful for is they admitted it was a fuse and didn't try to get me for the alternator as he suggested. I've photos, vids, receipts and voice recordings to back my claim. This has been an insult to my intelligence and would be taking advantage of anyone lacking.

I am a former service manager at Dodge/Chrysler/Jeep, Ford, Honda, & Toyota dealerships. Aswell as…read morePepboys where I started. Still have many conenctions but I choose to do my business here. If you dont have an issue that NEEDS to be addressed at the dealership, bring your vehicle here. As an example in and out for a NYSI in about 10 minutes today. No needless upsells, NO B.S IN AND OUT LIKE THE BURGER SPOT! Need I say more?

Been coming here for years. Never a disappointment. Staff is friendly and well trained. Highly…read morerecommended!

Always high quality washes. They have done my window tints for 3 different cars I've had over the…read moreyears and the owner is very friendly. I like that it's hand car wash so it doesn't scratch my car!

They do an awesome job -- my go to spot for car troubles. They take care of your car and don't…read moreovercharge.

I was visiting NY from Boston and my muffler detached. Bruce and his team took me right away and…read moregot me on the road in two hours. I am so grateful for their kindness and good work. Thank you!

Great quick inspection station in the Bronx, a stone's throw from the Cross Bronx. No nonsense…read more They won't gouge you like so many other places do. Super nice employees. They make you feel at home at Carter Auto Repair.

Brought my car in to have the belts replaced. Over an hour…read morelater and they are still Messing with it. I finally see new belts in his hand 80 minutes after I said it was a belt issue. I feel like they gave me someone inexperienced And I'm paying for his time to learn They let my car sit until I started watching them Their waiting room is under construction Also the shop bald guy is kinda an a hole I'd say only go here if you want to pay extra for inexperience and have time to waste. I'm going elsewhere next time

I'm becoming used to the surly nature of people in this area of the country - otherwise I'd…read moreconsider that in my review; however I don't think they've much of a choice when it comes to being gruff - especially over the phone. I'd meant to come in earlier for an inspection after being told a good time to walk in but arrived 2 hours later just to see if I could knock out that task of the day and they took me almost right away and it was quick and painless. The person doing the inspection was polite and the pricing was typical for a NY inspection.

Awesome experience. Honest, hard working mechanics found my car's issue, replaced the parts needed,…read moreand had my car ready in a few hours, and at a great price!

I usually do not write reviews. Larry and Fine Tune did a great job for me. They were able to…read moreresolve an issue that my dealer and another repair shop could not and the fix was at a fair price and done on time as promised. It's a small shop and Larry is on top of everything going on. I recommend Fine Tune Auto Repair

Dishonest, Hostile, and Unprofessional…read more I came in simply asking for a quote on the warning lights that came up on my dashboard. I made it very clear I did not want any work done without approval. Immediately, I was lied to and told I needed oil changes four times a year (completely false for my driving habits and my vehicle). The quote they then gave me for the diagnosis alone was absurdly inflated ($230 for a basic diagnosis I later found elsewhere for a fraction of the cost). When I politely declined and asked them only to refill and test my antifreeze, they told me their mechanic had "accidentally" gone ahead and performed some of the diagnostic/repair work anyway--and then tried to charge me $90 for it. When I questioned why they would perform unauthorized work, the manager became hostile, accused me of refusing to pay for services (I never refused to pay for the antifreeze and I respectfully declined the quote given, I didn't make the mistake of completing unauthorized work), and even threatened to hold my car hostage. He hung up on me, then called back angrily, sarcastically asking if he should "take the antifreeze out." When I picked up my car, he acted cordial as if nothing happened. I paid for the antifreeze as agreed, but the dashboard lights were not fixed (contrary to what he claimed - lies upon lies). To make matters worse, my receipt was falsified--it stated I "refused to pay for diagnostic" ($250, not even the quoted $230 - and they completed the diagnosis without authorization), banned me from the shop, and stated I "refused to pay for anything after diagnosis". This was the most gaslighting, dishonest, and unprofessional experience I've ever had at an established business. I used to recommend this business, but after being lied to, threatened, and falsely accused, I strongly urge anyone reading this to stay far away. There are plenty of honest mechanics out there--this place is not one of them.

I've been a loyal customer of Mastroddi Auto Body on Nepperhan Ave in Yonkers since I was 16 years…read moreold, and now, at 39, I still wouldn't trust anyone else with my cars. Mastroddi's is the kind of place that combines old-school honesty with top-notch craftsmanship. Every time I've needed body work, they've been straightforward, down-to-earth, and consistently delivered quality work. It's rare to find an auto body shop where you feel like you're in good hands, but at Mastroddi's, that's exactly the experience. I can't recommend them enough!

Brought my car in for an estimate 2 months ago and was told that I wouldn't be able to drop off the…read morecar because they were backed up with work. Fast forward to today and they said they couldn't write me an estimate. Older man came out rude and said he couldnt help me right off the bat!!! Made no sense! I feel like it was race related. All I needed was to get an estimate so I can get my car fixed. I was going to pay cash! This is ridiculous. I guess if you aren't white they don't even want to help you.