The attendant , first of all say s you got to hold on Bro, I never said a word, other the ask the…read morehours , left me on hold, never came back too the phone, NO CLASS, I moved here last year, NOW I FIND A NEW PLACE, if thats how the transaction starts ,DONT WANT TO KNOW HOW IT ENDS , today 3/31/24, 3:55 pm. Hope the Manager sees this , HAPPY EASTER

Nickie D. was attentive, knowledgeable and went out of his way to help me. His upbeat and fun…read morepersonality added to my experience. He got the job done and above that, he truly showed concern. He suggested I come back if I ran into any situation with the work he had done. Thanks so much, Nickie D. Good luck to ya!!

Have taken all my cars to Walkers for many years. Quality honest service @ a competitive price…read morewhich is hard to find. As a woman I have unfortunately been taken advantage of in the past but NEVER @ Walkers these guys have ethical, honest, business practices. My most recent vehicle is a 2023 Maserati Levante which Jay & his crew did my first service oil change etc. Great job! Luv these guys

Had my car towed here at the suggestion of AAA. Restored my faith that there are good people in…read morethe industry. I would not hesitate to bring my car here again other than it's 100 miles from home. Thank you Don!

I've been coming here since we moved to the area in 2017 for my cars maintenances…read more This location has a great team that is professional and informative when it comes to concerns. Within the last two years, they were able to diagnose problems that nobody else could. Most of my appointment scheduling has gone through Bob, who is really helpful. Today I also got to deal with Eric during the payment process, and he was very kind. As far as the mechanics go, I've never had any issues with their work. They really try to handle your car with care and precaution. (Today Jon worked on my car and did a great job). And what I mean by that is they are... A)Are highly proficient in their work. And B) Keep your vehicle's interior as clean as possible as they do the work. I don't see myself ever going anywhere else for my oil changes. It's always been a pleasant experience to deal with this team.

horrible lack of knowledge,…read more terrible customer service lazy lazy lazy disrespectful

Beware of their deceptive, fraudulent and corrupt practices! Enter at your own risk/peril. They…read morewill destroy your vehicle. They destroyed the finish on our SUV! We took our SUV to CarToyz because the hood and roof had become dull after of going through so many car washes using brushes and harsh detergents combined with UV. Our vehicle was returned in worse shape than when we brought it in! When we dropped off our SUV, the hood was dull had minor scratches, but not it was not excessively scratched, color was consistently green, but dull. What Distinctive CarToyz returned to us was excessive scratch marks carved in the front hood and the green color removed/gone (see the photos). They also managed to remove the paint finish around the ignition switch. The interior of the car smelled like they had spilled an entire bottle of Windex inside. Clearly, the job was not in the wheelhouse. To add insult to injury they removed the car dealership decal on the back and put on their own Distinctive CarToyz business frame (see photo) around the back license plate. Blatantly corrupt to have people think we purchased our Tahoe from them and not from a reputable dealership. They are any but reputable. We took our SUV to our car dealer and for only a couple hundred dollars more than what CarToyz charged us ($1,500), Bennett Chevrolet made our SUV look brand new!

CarToyz's work is amazing. I've been dealing with CarToyz for more than 5 years. The staff is…read morealways friendly and very helpful. Daniel has been my "go to" person and I always appreciate his work ethic, his fairness, his attitude, and his input.

Horrible service, arrogant staff and they are persistent on trying to upsell on unnecessary…read moreservices. Stay away

Convenient is about it.Bunch of scammer salesmen and bullshitters.Always trying to sell u…read moresomething.Never again in Absecon. Guys acted like a horse when I question stuff. Then he backed the car out instead of driving it out forward. Never seen that done before. When I ask him why he said he had nobody to guide him out the front. He's full of s***. Never had nobody guide him out the back Plus the guy made dirty oil marks on my car door on purpose probably. What a bunch of jerk offs. This is the worst view I've ever wrote.

Made an 830am appointment for an oil change. Was there right at 8am & decided to go home since I…read morelive less than a mile away. After returning an hour or so later I notice my vehicle wasn't moved. I go in to see if I'm done & ready to go... nope. Though the lady that arrived after me was certainly take care of asks on her way. I ask how much longer...thinking I had the first appointment I should be done now that's a little after 10am. NOPE! Guy tells me it's found to be an hour or so??? I make an 830am appointment for oil change & you're going to tell me I might be done close to 12pm!?!?'! WTH!

Do NOT go to this business. Last night we called and the technician told us the issues with the car…read morethat it could be a fuel pump or EVAP issues, we were told they had the ability to run a smoke test etc. Elated, we brought the car to the business and dropped the keys in the box. We followed up in the morning and they told us they just got the car up on the lift. We didn't hear from them again, so we called around 2:30pm. The manager Jason was extremely rude. After being told that they have the ability to handle EVAP codes - they couldn't complete the work. Thankfully we followed up multiple times because they had my car and never called us. We followed up and we were told "Take your car to the dealer, we can't do this work here," after literally having the car ALL day and not touching base.... then my husband says "You didn't call us after all day so we could have gotten it take care of today and you didn't diagnose it, so we're not paying the fee." Jason says "Whatever man, come get your car." Awful! If these are professionals and offer complete care. False advertisement. Now, I have to take another unpaid day of work off. I have already submitted a formal complaint to corporate and my next stop is the BBB. Ridiculous. Didn't want to give any stars at all!

Had a flat at closing and the staff was extremely helpful and professional. Saturday night and I…read moreknew the guys were ready to leave. Much appreciated.

Noel, Mel, Matthew and everyone at this PepBoys really came through for me when I was in a tough…read morespot! My car was having issues on a busy Saturday, and despite being packed with scheduled appointments and walk-in customers making urgent requests, they somehow managed to squeeze me in. The staff stayed remarkably calm and professional even with all the demands coming at them from every direction. The store had 5 walk in customers and 3 appointments come in while I was there, everyone including myself walked in with a problem hoping they fixed it, they all went out of their way to listen and actually care to help. Everybody from mechanics walking by when entering the shop to the service desk managers also all took the time to say hello when passing by after I checked in. What impressed me most was how they handled the hectic atmosphere - they gave every customer attention while efficiently taking care of everyone's car problems. Not only did they fix my issue, but they did it without making me feel like I was imposing, despite not having an appointment. They even gave me other recommendations showing proof of suggested work needed including picture's and descriptions, taking the time to also do while this while swamped with a busy store. This was hands-down the best service experience I've had at an auto shop. They turned what could have been a stressful situation into a smooth resolution. If you need car repairs, especially in a pinch, this is definitely the place to go. I walked out of here faster than dealerships I've had appointments at! They also were more than competitively priced. 5/5 stars!

I am only giving them a 4 because have not gone in that much. They seem to know their stuff. The…read morereward plan is good getting some money off because you build up credits. Bought some microfiber towels and later found out I could do better with walmart. All in all I'll continue to go there if I need stuff in hurry If you have time buy from amazon I have prime this is if I do not have an emergency.

They lure you in with internet price, not the same price once arrive, then try and bleed you for…read morethousands more. Offered an amount for my trade-in. Then after 2 hours waiting around, came back and lowered it by 1500. I walked. Bad place. You just get a creep vibe from the place. They are looking for suckers. DO NOT BE ONE.

After driving 6 hours from Buffalo, NY on a business trip my van broke down entering the parking…read moregarage of our hotel. Darrell's was recommended to me by a friend and they more than delivered. We were in a pinch stranded away from home. They were fair fast and professional. In a situation where many garages would have taken advantage of our vulnerable situation they treated me like a long time customer. They even threw in an oil change. If there were a 6th star I would have given it to them.

These guys are the best! I had to be by far one of the most troublesome customers to walk through…read moretheir doors. They went above and beyond the call of duty (went on location to jump start my car; drove the car back to the garage; fitted it with a decent priced battery; Tom (at the front desk) allowed me to use his personal cell phone to ring my insurance carrier in another state so that the car could be inspected; inspected the vehicle (btw it passed, hooray); and lastly drove my car back to "it's spot"). A+ for great customer service and for having the cleanest office area at a garage (unheard of). Bravo guys, job well done!