I want to say Leslie did an excellent job she made the process painless and was informative with a…read morepleasant demeanot.

Great service and the staff is well equipped with providing professional services in a timely mannerread more

This company operates as a "credit services organization" in Texas, which allows them to broker…read moreloans from third-party lenders and evade the state's usury protections. The result is sky-high rates and unfair repayment terms. Reviews and legal filings show a disturbing lack of transparency about interest and fees. Some borrowers make multiple payments, only to discover they still owe more than the original loan amount. In one reported case, a customer who borrowed just $950 ended up paying back more than three times that amount and nearly lost their vehicle. These lending practices feel predatory and deceptive, preying on people in vulnerable financial situations. If you need a loan, I strongly recommend avoiding this company and instead seeking help through a reputable bank, credit union, or nonprofit financial assistance program. Honestly do not deserve even one star!!!!

From the owner: Same day cash, easy monthly payments and fast approvals…read more Lots of places will give you a title loan, but at Texas Car Title & Payday Loans no one knows this business better than we do. Ask us how you can get more money and easy payments that work for you. Texas Car Title & Payday Loans gives you fast approvals, great service and you get to keep your car.

I was coming here for about a year and have the best customer service everything got done quick and…read moreeasy. I don't know who the new lady is but she is not efficient like the others. She doesn't listen and I don't want to return to this location with the service i've received the recent times i've come through with this worker . I asked i don't know how many times for her to put my money on my credit card and she for some reason still handed me cash.

I received horrible customer service! Maygen spoke to my wife and I in a very condescending manner…read more She even went the extra mile to call my job to "verify" employment. All this after already having taken my driver's license & social security number. I kind of got the feeling that she was looking for a reason not to cash my check. She even tried to rush me out the door afterwards since it was 7:50 pm and they close at 8:00 pm. Never will I step foot in this establishment again!

Daniella provide the best service possible. She throughly explained the process and walked me…read morethrough each step. I highly recommend the Humble location. Ask for Daniella and she'll get you right!

great service. Daniella was very knowledgeable and helped me understand everything would definitely…read morerecommend

I have been a member of a credit union before because of my parents; however, I closed my Primeway…read moreaccount and never took advantage of the benefits. I was in the market for a vehicle and looked into various auto loan interest rates. My dad told me about Shell FCU because they advertise it on 740 KTRH (am radio). I called two other credit unions before deciding on Shell FCU. They had the best rates. I looked up the nearest location to the dealership and found this Wilson Rd. branch. I walked right in, checked in with the friendly receptionist and told her I wanted to be a member and apply for an auto loan. You have to live or work in Harris County and open an account (can be as little as $5 for a savings account) to be a member. She asked for two forms of ID which can be your driver's license and a major credit card with your name. She checked me in, and I waited in the waiting area. There's a TV that shows where you are in line. Since I was at the dealership for hours, it was nice to see that they made fresh popcorn. When I was a kid, my parents used to bank somewhere that also served popcorn. It was nostalgic, not to mention, tasty. I think they have popcorn on Fridays. Aside from that, there's a coffee/hot chocolate maker. I came in about 45 minutes before closing. I was not rushed at all. Madison, the Branch Lead, was so personable and patient. She took her time to obtain all the information needed and was thorough to make sure the underwriters reviewing the auto loan information had everything they needed. Since she wasn't going to be in the next day, she had an associate, Luz, who would assist me. After I completed the auto loan, Madison walked me to the teller to make a deposit. The receptionist unlocked the doors for us when leaving. I returned the next day to meet with Luz to finalize the auto loan. Luz answered all my emails in a timely manner in the morning before I got there and also contacted the dealership for additional info on my behalf. She was also friendly and explained to me what the costs would be when I asked about gap and extended warranty. Shell FCU has the best rates. I wish this branch was closer to where I live or the staff worked in the Spring location because all of the staff are friendly and helpful. It was such a seamless process. I would go out of my way off the beltway just for their excellent customer service.

I have always heard credit unions were the way to go. This…read morecredit union does not disappoint. Everyone is friendly. Opening any account is seamless as well as getting any kind of loans.

Nice customer service very helpful at this location, As soon as I walked in I was help.read more

Thank you Chase for helping me while I'm on the road when I got my card compromised. I am a world…read moretraveler for work so this has happened more than once I appreciate your professionalism and timely response. I have been with Chase for over 10 years and I plan to keep my account with them for the long haul. Thanks again!

Ashley at this location is so lovely & incredibly helpful! She provided amazing customer service…read moreand helped me solve all of my concerns. Thank you Ashley!

They need improve the help they give to people suffering through hardships. 3months of no fees up…read moreto $40 on late payment is no help at all.