Called these folks for a lockout. Dispatcher sounded rushed. She told us it would be less than an…read morehour. Locksmith called 15 minutes later and said he would be there in 35 minutes. Two hours later he was no where to be found and the dispatcher could not reach him either. Her only solution was to say "well I guess you can just cancel with us". Wasted over 2 hours waiting. Use The Locksmith Company in Alabaster. Quick and showed up when they said they would.

I was away from home and my 2 year old grand daughter decided to lock the door on my wife, this…read morecompany responded and had the door opened within 15 minutes after receiving the call. The service technician was very friendly and understanding, I would and will recommend their services to all and would use them again.

Standard installed two new HVAC units in my Capri condo recently. It was a great experience. They…read morewere professional courteous and on time. I received a very good price for two units being installed at the same time. I would highly recommend standard heating and cooling.

Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.

Great service, we have used Guin for 20 years. Always happy with their service. They are great on…read moreshort notice.

The technicians are great and their quotes are comparable, but the price I was quoted was not…read morehonored. As a previous reviewer said, single women beware.

If I could leave them a ZERO STAR review, I would. We were without hot water because the pilot…read morelight on our water heater would not stay lit. The technician came out, claimed we needed to replace two different parts (one being the pressure regulator) that were roughly $1,000 each, gave us a quote for multiple options of replacing the entire unit ranging from $4K to 8k (for a tankless heater instead), and then left without restoring the hot water. The next day I had to pay a plumber from another company to come out, and he cleaned the components (the true cause of the pilot light not staying lit), restored the hot water in minutes, and DID NOT insist that I had to replace the pressure regulator first. Brown Heating is NOT family owned as some early reviews suggest and they will gouge you. A quick internet search revealed that the quote they gave me included a 250% mark-up on the price of a new unit (which did not include the price of installation... another $3,300). The office manager just shrugged and called this "set pricing." Bottom line: they left without resolving the problem and only offered me solutions that cost thousands of dollars. I DO NOT RECOMMEND.

These guys are the worst, the Manager Benjamin was the rudest dude i have ever encountered. They…read moreshowed up to our house to do a job, and left to do another job the same day. horrendous

The service exceeded my expectations. A coworker recommended this company to me and I was not…read moredisappointed. From the initial phone inquiry to the service being provided, they were professional and answered every question I had (Mrs. Karen was so sweet ). My home is ready for the holidays. I will definitely be a repeat customer.

The customer service was phenomenal from beginning to end. I spoke with a woman who was very…read morepleasant and patient with me. She was thorough in explaining the solutions used when inquired because I have allergies.

My elderly mother moved into a new home in Hoover, AL. I assisted her to make an appointment for a…read moreHelloTech employee to come help set up her internet and WiFi. they were supposed to be there Feb. 20th between 1 and 5 pm. No one came. No one even called. Terribly disappointing. It's next to impossible to find a customer service phone number. Instead, I sent a message through their contact form on their website. Also no response.

Very pleased with the TV mounting service. Arrived on time, did a great job mounting the bracket…read moreand adjusting the TV.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.