Tricked us into a 3 year "contract". Asked to cancel and willing to pay a small fee, but was told…read morewe would have to pay the entire service total for all three years to cancel. Very shady business practices. No bueno

After moving into a new house and me going out of town, we were in the market for an alarm system…read more We went back and forth on going with ADS or its much bigger competitor. My wife's parents have ADS and have been satisfied, so that is what we chose. We procrastinated so bad that is was the week before I was leaving before we called. Once we did call, the salesperson asked if he could come over right then. Surprisingly fast service. He looked through everything and determined what small things needed to be done. One of the sensors on our back shed was dated and needed to be replaced. He gave us one he had in his car just so we wouldn't be charged when the installation. I believe he came over on that Friday and we explained our sense of urgency with my pending travel coming up. He said no guarantees, but he would make some phone calls to see if he could get it to happen. He got us scheduled to be installed that following Monday!! Everyone we have dealt with has been extremely friendly and helpful. Our salesperson gave us his cell number and said to call any time we have an issue. When our new puppy was setting off the window break with her occasional whining, he discussed a solution and got someone out to get it fixed. We have been nothing but happy with our experience.

We had Cole Smart Home Services install six new wall outlets and mount six TVs in our Sunday School…read moreclassrooms at Mount Olive Alliance Church in Gardendale, AL. Bobby did an exceptional job--he was professional, efficient, and made sure everything was installed safely and neatly. We're extremely pleased with the quality of his work and would gladly use him again for any future projects. If you're looking for a reliable installer in Gardendale or the Birmingham area, I highly recommend Cole Smart Home Services!

To be honest, I don't even know how is this place even still in business because I went there to…read moredrop-off my computer during opening time. As soon as I arrived at the door, the very short lady just opened the door without greeting me nor didn't smile! How about I was nice enough to thank her, only for her to completely ignore me!! All in all, it kind of didn't surprise me because if you see all who works there, it explains who they would prefer to frequent there!!

Nice people, took a little over a week to diagnose and "fix" the problem. They wiped my laptop…read moretaking all the Meta data for my small business and poof. Computer wouldn't boot, That was the reason to fix it, was told it could be fixed and everything transferred over with a new drive. If I would have known they didn't transfer anything, I would have just bought a new one. Years of work down the drain after they assured me it would all work the same. It's so aggravating, will never recommend going here, you might as well buy a new one and save yourself the $250. Like, if it can't be fixed or recovered, then tell the customer that. Don't wait to give the computer back after the first of the month and invoices are due and they deleted all my business info, which is pretty important when you work from home!!! Now stuck with a wiped laptop, bills and accounts that can't be accessed, and the bill for this headache.

If I could give less than 1 star I would. Horrible customer service, they are fast about repairing…read moreor in my case tearing my phone up. I had my ear speaker replaced however they didn't mention to me that doing so makes FACE ID not work. Unfortunately this is a company phone which my company apps need FACE ID to open. After I realized it no longer worked I asked Nick about it and he said sorry that should have been told to you. I told him I would have to come back to get the old speaker put back in, when I arrived another gentleman was there and knew nothing about it. He contacted Nick who told him he threw it away, but I told him my last communication with Nick was I'd be back. To bad so sad now I no longer have FACE ID, looks like my company is out the $80 plus now they have to get me a new phone.

Took my daughter's tablet twice for same problems. Both times was told they were waiting on a part…read moreordered. Finally after a little over 2 weeks was told they couldn't fix it. Told they would only give a portion of the money back. Went to get it and husband was told he'd have to come back the next day because they didn't have the $40 to give him. Husband took it to a man who works on radios and the man fixed it in one day. He said they never replaced the part and as soon as you open it up they haven't even soldered 3 places that were suppose to be soldered. That was just wrong to do a customer that way. We had no way of knowing what the did or didn't do. Will not recommend this business at all.

Work was done efficiently and I would definitely hire Nick again! He explained things very kindly…read moreand patiently about how to work everything too, which was very much appreciated. :) His price was more than fair, and I'm am thrilled to have found a great electronics person! Highly recommend.

Nick was quick to respond. He explained the services and was priced competitively. I would…read moredefinitely recommend him and hire Premier South A/V again.

This place was in my neighborhood and it already had a high approval rating. The staff was…read morefriendly. They were able to get the part that I needed and told me it would be ready the next day and it was and the price. Very satisfied.

Had a Groupon and a broken iphone screen. They did a very good job replacing the screen while I…read morewaited. I did have an appointment. The pricing was very fair and ¾ of what I have paid for other screen replacements. Highly recommend!

I love it here. I wouldn't go anywhere else in the entire city other than the other location. they…read morehelp my husband and I ALOT we constantly crack our phones and they are life savers

Scammer. Purchases items on eBay, takes out the parts to sell in his store and returns damaged…read morephones back to eBay sellers for a refund. Reported to IC3. His scamming days are numbered

Brian and Bryan did a great job. They were so professional and so quick. Grateful for these guys…read more We definitely will be calling them in the future if we need similar work done.

I met with their team about a WiFi improvement project, and they actually pointed me to an over the…read morecounter solution which did not require data cabling, switching, and a router. I was impressed by their honesty for my solution. If I move to a security system and cameras I'll definitely use them.