Good product and looks great…read more The installers did a wonderful job, showed up on time, kept me informed of their progress and cleaned up after themselves. Thanks to Taylor and Bruno!

Great prices and customer service,. Our floors STILL look great after almost two years with large…read moredogs.

Don's was great! I went in to get a carpet runner for my hardwood stairs. They were helpful and…read moreprofessional. They gave me a quote on the spot and came to my home within two days to check the measurements. They explained how it would line up and how far from each edge we should put it. The runner was installed two weeks later and looks amazing!!

Very professional. Responding in timely manner. Availability was great. It didn't take months to…read morebe available to do the work. Job was done in a few hours. Didn't require me taking off work. Quality of work as expected.

I see a majority of 5 star and high reviews but must say my experience was quite different. Dustin…read morecame by my condo and came across as a forthright and reputable guy. He measured my unit for some water damage to my wood floors and shook hands that he would would be available to do the work during the 2nd-3rd week of January. I began texting him to confirm the dates to do the work early in January. After a week plus of texting him...I texted him again and ask if/why he was ghosting me. He eventually replied that he was no longer available. I counted on Dustin and shook his hand in good faith. I had to search and find another credible flooring company (4 week lead time to do the work) to do the repair. It was very disappointing...my floors were exposed (and still are today) and my special needs child is/has been in danger crawling on the floors for much longer than was necessary. You might want to think twice before working with Dustin Cross and Cross Flooring. If he can ghost you in a minute (knowing you are in a difficult situation with a special needs child) after committing to do the work and without a care...what else is he capable of?

I used these guys to replace my carpeted floors in my 40 year old home and replace with hardwood!…read moreWe had alot of issues, subfloor having missing pieces, 1 bedroom being built direct on a concrete slabe garage, etc. and these guys came in, presented me with a variety of options and a whoel range of pricing. I had same-day pricing via email that night and they installed the flooring in 1 day with a crew of 10+ people. They also let me split the project up because I had contractors in doing bedroom remodels, so they laid flooring 1 day and came back 1 month later to sand, stain and finish them! A+++ - Call Dustin, you will not regret it, they have 3 trucks, they are honest and affordable.

One visit. Shared our wishes and our budget. Never called us back. Rude. I was so disappointed.read more

Garth has been great to work - knowledgeable and accommodating. The payment process was fast and…read moresimple.

First and LAST time dealing with Sunbelt, especially this location. No concept of customer service…read moreor business ethics. Manager was very mundane and short when I called, but unfortunately, they had the pallet jack that I needed to rent and my Home Depot location did not. So I go and rent the jack for a day and a half. When I get my paperwork to sign, there was the rental and an additional $10.00+ some change for rental protection (which I did not ask for nor was I given an option). So i ask, "There has to be rental protection on it?" to which J.J., the manager, replied, "Yeah". I gave a "I don't believe that" facial expression but signed the paperwork because I was on my lunch break, short on time, and had to have it. I got back to my office and called their Corporate "Customer Service" number and spoke to some raspy voiced lady. I asked her if rental protection was optional or had to go on pallet jack rentals. She then asked for my location and said that she was transferring me to the local store. I told her that it was a general question regarding company policy and asked if she could answer it? She got a little irritated and said, "No, I can't. Each location is different".... Which was puzzling. So different locations operate under different policies and rules? Well, long story short, after some back and forth, she never answered my question. So, I navigated through their Company website and found that "The Rental Protection Plan ("RPP") is NOT an insurance policy. The RPP is an extended rental protection plan, for you or your company, to offset possible damages or theft that may occur during the equipment rental period. While the RPP is completely optional, it is recommended to maximize your total protection while renting equipment." I called the 2613 2nd Ave South in Birmingham location back with my new found information. and J.J. answered. I told him what I read on the company website and stated that he confirmed that the rental protection had to go on the pallet jack. He responded, "Oh, I'm sorry, I thought you asked if rental protection was on there. And I said Yeah because it was." He said he'll take it off of my ticket. So there was perfect communication between us with me standing 3 feet from him and the only customer in the place until the rental protection question... sure. Of course it was on there... because he put it on there without asking. he knew exactly what I asked while I was there, lied about it... then lied again when confronted about it. So, if you plan on renting any equipment from here, just know that the rental protection is "optional" only if you ask that it be removed. Story doesn't end there.... Upon returning the equipment, I walk in and there was a different guy sitting at the computer, Tony or Tommy (Can't remember). No greeting, no "I'll be with you in just a moment", no "Hey, welcome to Sunbelt", no "what can I help you with?"... nothing. So, I'm just standing at the counter watching him stare at the computer. A printing mishap caused him to let a few S-bombs fly, so that was nice as well. Just then, J.J. comes out from the back of the store, I'm there with my debit card in hand and ask for my money back from the rental protection I never asked for. He said "I took it off when you called, but it may take a few days to show up on your account." I called on Friday right after I rented the jack... It is now Tuesday and still no refund. Complete speculation here, but I bet I'm not far off: Employees get commission for adding rental protection plans to orders. I have no clue if it should take days to get my refund, I wouldn't think so, it doesn't happen anywhere else. Either their system/process is that slow, or the employee is waiting until they receive the commission to give me my money back. Either way, I can't express how much I will never go back here. Only upside to the whole thing it that the pallet jack did work great.. So, 1 star for the jack, 0 for everything else. UPDATE... I received my refund. Still Never Going Back.

I would like to thank the team at Sunbelt Rentals for their excellent customer service! We have…read morebeen renting generators from them for years during Artwalk Festival. This year a rep met me on site to help solve our power needs prior. I highly recommend using this company. Thanks so much!

Jeremy is very nice and efficient. He got me the lowest price I found for a new garage door and…read moreinstalled it. Despite the 3rd party company gave him the incorrect garage door panels (I requested one with windows at the top), he was able to finish most of the work within a couple of hours and then came back early the next morning to finish the work. Quality job. Would recommend!

The man who installed the new garage door did a good job, but he left the old door sistem's box…read moreplugged into the electrical outlet.

The job was booked through the Lowe's app. Kolkka came out in a timely fashion, worked with us to…read moreprovide a couple of various quotes. The quotes were reasonable. Job was adding additional insulation to our attic. Work was completed as quoted and in a timely fashion. I would recommend the company to anyone that needs additional or new insulation. Easy to work with.

We are remodeling our basement after a water incident. The insulation got wet and we needed…read moresomeone to look at it and get us a cost asap. They were very prompt. The process was great. We agreed to the cost and they performed the job in a very timely manner. I would definitely use them again!

Joe and his two lady workers did an outstanding job on the porch repair and painting work at our…read morehouse this week. The three of them were excellent workers in very difficult weather (HEAT) conditions. They were polite, professional, and very focused in their work. Joe also carefully explained each step in the project. I will use this fine team again, and I strongly encourage you to use Crafty Designs when you may need help with a variety of projects.

My experience with Crafty Designs Pro and Joseph Wescom was extremely disappointing…read more I entered into a $16,800 remodeling contract and paid $14,000 toward the project. Despite having paid approximately 83% of the contract amount, substantial portions of the contracted work remained incomplete. Throughout the project, I repeatedly tried to work with the contractor to get the job finished. Multiple completion dates and written schedules were provided, but significant portions of those schedules were not met. Outstanding items included electrical work, replacement windows, a bathroom vanity, trim and finish work, tile, painting/corrections, and other contracted and punch-list items. Some materials that had been paid for had still not been delivered. I also had significant concerns regarding construction cleanup. Drywall/sheetrock sanding was performed without adequate dust containment while the HVAC system was operating, resulting in fine construction dust throughout the home. I documented the conditions and ultimately had to arrange professional HVAC/duct evaluation and cleaning. I gave the company repeated opportunities to complete and correct the work. When the electrical portion continued to remain unresolved, I eventually hired an independent electrician so I could move the project forward. Even after additional written commitments from the contractor to return and complete the remaining work, consistent performance did not follow. On September 16, after weeks of documented communications, missed schedules, incomplete work, undelivered materials, and additional expenses, I notified the contractor in writing that I considered the contract abandoned and that I would have to move forward with other contractors to finish and correct the project. I have retained the contract, emails, photographs, videos, invoices, estimates, payment records, and other documentation related to my experience. I wanted this project completed successfully and gave the contractor numerous opportunities to make that happen. Unfortunately, my experience ultimately left me having to find other professionals to complete and correct work after paying the substantial majority of the original contract.