Best customer service hands down!!! Unrolled some vinyl we bought and found some damage. They…read morereplaced it with no problem. While it is super inconvenient to have to go and get it replaced, they sure made it easier and we sure did leave knowing we will be back again!

Before you go to a box store or anywhere else for carpet / countertops talk with Alex at Cost Less…read more He is friendly, positive and an expert at setting you up with the best deal. He saved us thousands over the EXACT product & service from Home Depot. Wow. Thank you Alex and God bless, -K

We have had several contractors over the years and wish we could go back in time and hire Grants…read more They are by far the most thorough, clean working, and respectful to work with. They also provide detailed invoices so you are fully aware of costs and are easy to communicate with on cost saving ideas. Their shop may not have everything but they can order it for you to look at and give you sound advice on what you may want based on the use (i.e. I have 3 boys so I need a higher traffic floor) I never had communication or work this good with other contractors. Plus they really do show respect for the homeowner. The past ones would only talk to the man of the house (and the woman of the home is the breadwinner) Grants clearly respects everyone!

I have the most beautiful new kitchen. I appreciate the extra care that we were given and…read moreanswering all my questions. Quality service!!!

Scott and his crew are the best! i have purchased carpet from him more than once and am contacting…read morehim this week for more help because I just bought a condo that needs updating. You will not be sorry to deal with them. Please have a good experience and use them for all your flooring needs.

This is the second job I've had FC do for me. First one was years ago when they first got started…read moreand the owner Scott did the job. This time it was a crew of his. Both were excellent, professional experiences. I am absolutely THRILLED with how the carpet turned out in my upstairs today. The guys did a great job seaming together some longer stretches and overall the carpet is the softest I've ever felt with the coolest pattern. I wouldn't hesitate to recommend their products and services. They have a great showroom to get a sense for what you want.

Barb, Rick and Mike are awesome. Barb helped design the kitchen. She made it fit our house and…read morepersonalities beautifully. It's exactly what we wanted. She helped us pick colors, cabinets, knobs and countertops. Made us think about functionality and storage. I cannot say enough about her. she knows her business. Rick and mike helped install the cabinets, tile and flooring. They made it stress free! Answered all my crazy questions always told me when they were coming and going. They are both really skilled in their trade and made everything fit perfectly in a imperfect older house. Covid did slow the process down but I would do it again! Especially with these three musketeers.

I can't recommend Barbara in the cabinet department. Weeks of appointments and still not much of a…read moredesign. Then she stopped returning my emails and texts. I took my house plans elsewhere and in 2 weeks had a beautiful and thorough cabinet layout. I will say, however, that the ladies in the tile department at Skaug's were exceedingly helpful.

The quality of the work was great and a good value. The BEST part was the guys cleaned up before…read morethey left!

From the owner: Drab flooring can bring down your mood and make your interiors look outdated. When it's time to…read morefreshen things up, turn to Custom Floor Covering LLC for a new flooring installation. We work with a wide range of materials to help you find what works best for your residential or commercial property. Our priority is making sure you love your floors before we leave. Call 509-492-0541 now for a free estimate from our flooring contractors in Pasco, WA.

We had the best customer service and install that I could have hoped for. JJ Pride-Olsness was very…read morehelpful in giving me an immediate quote and helping me select pad/ carpet that I would be happy with in my needed space. He was super friendly and knowledgeable. The day of my install was seamless- Vic and his crew were fast and did a great job- very friendly and I couldn't have asked for more. Highly recommend.

It's refreshing to deal with a business that really cares about their customer. Dealing with…read moreDebbie was a pleasure, she knows the products she sells and what will work best for your home...we bought Shaw vinyl brand. We where very pleased with the installation. The crew of 5 that installed our purchase knew exactly what they were doing, very professional, on time each day as promised and floors looked amazing. This crew has been together for about 20 years, that says allot about finished result. Price paid was about 12 percent less than closest estimate and we could not be happier. We can recommend Carpet Barn without any hesitation. Again.....a big thanks you to Debbie.