I have not been to this practice but while looking for new PCP came across this on Yelp. I called…read morethe number listed merely to ask if they are part of the Baystate Health System. No one answers the phone, just voice mail. If you wanted to become a new patient, you apparently have to download a form online or go directly to the office and pick up a form. To me, a very odd way to do things. I'll look elsewhere.

I am posting this on behalf of my elderly father, who doesn't do Yelp, but still has strong…read moreopinions about the quality of care he has received from this office. Dr. Fanti has been my dad's primary care doctor for at least five years and before Dr. Fanti came on to the practice, Dr. Egelhofer was his doctor. They've both been great and so has the entire practice. They are extremely patient with my dad and me, his caretaker, and always get back to us with answers to any questions we have. Dad also appreciates the extra service they have where someone checks in with him via telephone once a month to see how he's doing and then reports to Dr. Fanti. Dad feels very well taken care of and I agree with that assessment. Good folks, great service.

Doctor O'Neill is a great doc and I'd highly recommend him. He takes the time to get to know…read morewhat's going on when you visit - you don't feel rushed through. He's also not one of those doctor's that takes a 10 second look at you and promptly writes a prescription that you may not need - he takes steps that make sense and that are progressive. The other staff at Enfield Medical Associates are great too - especially Margie. They are part of Springfield Medical Associates.

Dr. O'Neill is an Awesome MD! I am a long experienced RN and my husband and I travel down from VT…read moreto see Dr.O'Neill as our PCP. We've been seeing him for the past 20 years and there is no physician who even comes close to his honest, CARING, expert care. He is a rare gem these days in the medical community. He focuses on your wellness besides your illness. He has great respect for each patient and their own knowledge of their body. And Margie his nurse if SO nice and very efficient! Love her too - a great team together!! THANK YOU, BOTH!!!

I have been a patient of Dr. Baker's for many years and I think she's great. She's very…read moreknowledgeable, listens carefully to what you say and I've never waited more than a few minutes for my appointment. Plus the location and parking is easy.

I have been seeing Dr. Baker for many years and I've always been satisfied. Wait time is minimal,…read moreoffice staff is professional and courteous. Dr. Baker is not particularly a warm and bubbly type person, but is friendly if invited to be, and her attention to my health and needs has always been met with a smile. Fully recommend this practice.

Dr. Schmidt is wonderful. She has been my primary care doctor for 12 years and I have seen her for…read morea whole host of medical issues. She takes her time with you and is kind and thorough. The only drawback is that if you don't have the first appointment of the day the wait time can be very long - I have spent almost hour in the waiting room on several occasions before I got in to the examining room. That being said, I plan on that happening and use the time to catch up on my reading.

I have been seeing Dr Schmidt for three years and I must say she exceeds all my expectations. I…read morelived in NYC for many years then Spain, Savannah, and Berlin Germany. I have many medical issues and have seen dozens of doctors over the years. Dr Schmidt is probably the best of the bunch.

I feel fortunate to have Dr. Parsons as my primary-care physician. Dr. Parsons is knowledgeable,…read morethorough, compassionate, and genuinely takes the time to listen. I never feel rushed during an appointment, and my questions and concerns are always taken seriously. Dr. Parson explains medical issues and treatment options clearly, follows up when needed, and treats me as a person--not merely as another patient. The office staff is also professional, responsive, and helpful. I highly recommend Dr. Parsons to anyone looking for an attentive and trustworthy primary-care doctor.

If I could give this office a zero or negative 10 I would. The office manager is horrific…read more Refuses to provide referrals and get this, HANGS UP ON YOU!!! Even when trying to be cordial or professional, HANGS UP!! Is this Junior high school? Has absolutely no decorum. I've been providing health care services for 30 years and NEVER have I experienced this kind of treatment. This review is for the Office manager only. But in the end, the doctors call the shots and if they tolerate this behavior, go somewhere else!

***** GREAT DOCTOR ***** but Dr is excellent and has a…read morereally nice manner BUT someone in his office is ruining his business and seems determined to make all visits unpleasant. Rude, lacking in any business or professional courtesy they behave like a selfish bully and show zero empathy for patients. In addition to this they are obsessed, yes obsessed, by people using any hygiene product that has the slightest smell or if there is a hint of a cleaning product on your clothes. This includes even mildly scented soap .... The "FRAGRANCE POLICE" will make themselves known to you !!! They say they have allergies, but they could least be pleasant in the way they are telling people. You get warnings!! The whole office has the air of a grade school where punitive language and threats of consequences are acceptable for anything that bothers them. You could have a grave illness but these folks are so self focused that they will get after you for using soap. Suggest get a different job and avoid all human contact. Sad to see someone getting away with this behind the doctors back.

Dr. Palmer is amazing. She knows her stuff and her bedside manner puts you at ease. It was so nice…read moreto have the option of a physician come to me when I wasn't feeling well and not have to add to my misery by leaving home and be exposed to more germs. The whole process was a breeze. Service with a smile and you'll be on your way to healthy in a snap. Thanks Dr. Palmer!

From the owner: Direct primary care & urgent care offering home visits & telehealth care.read more