Great experience with Mark & Christiana! I was able to purchase a car today! Very helpful and on…read moreboard with my preferences and I did not feel overwhelmed with the dealership ! Thank you for your service.

We just completed our deal on a brand-new 2026 Chevrolet Suburban, and I have to give a huge…read moreshoutout to Eddie and the entire dealership for making the experience such a great one! From the moment we walked in, Eddie went above and beyond to take care of us. He took the time to show us the Suburban, explain all the features, answer all of our questions, and take us on a test drive. He was knowledgeable, patient, professional, and, most importantly, he was incredibly friendly and funny. He made what can normally be a stressful process feel comfortable and enjoyable. Eddie really listened to what we wanted and worked hard to make the deal happen. He didn't just try to make a sale -- he genuinely worked to keep us as customers and make sure we were happy with the vehicle and the overall deal. You could tell he cared about earning our business and making sure we had a great experience. The entire process was handled professionally, and Eddie continued to communicate with us and work with us until we were able to get everything finalized. That kind of customer service goes a long way, especially when purchasing a vehicle as big of an investment as a new 2026 Suburban. We are extremely happy with our new Suburban and really appreciate everything Eddie did to help make it happen. If you're in the market for a new vehicle, I highly recommend asking for Eddie. He's knowledgeable, personable, funny, and will genuinely go the extra mile to take care of you. Thank you, Eddie, and thank you to the entire dealership for the outstanding customer service. We love our new 2026 Suburban and are very happy we chose to do business with you! Great vehicle, great dealership, and an even better salesperson. Eddie definitely earned our business!

This is the best auto dealership I have been to amazing pricing amazing staff. John was 10 out of…read more10 and went above and beyond he made us feel welcomed and cared for. I would definitely recommend two friends and family and would definitely return for future business. there was another gentleman there who was very tall. I sadly forgot his name, but he was a very great help as well.

where do I begin ? I bought a town and country in 2020 from them and this is my last year paying it…read moreoff and I'm so happy to be done with these pathetic people who scam customers into buying lemons . ive had to replace and rebuild the transmission, replace my brake system , replace my flywheel , replace my engine and transmission mounts , catalytic converter went out , replace my doors cause they won't open, replace the exhaust valve , Replace all struts and lower control arms ,all within 5 years !! and the same day I took this horrible car home it broke down cause the transmission. don't ever buy anything from these people! they only sell lemons. took advantage of me because of my bad credit and low deposit. SCAMMERS !

Good morning . I wanted to always write a Raving Review for Kristina Haas and Ms. Shirley. I…read morehave 2 Vehicles that always get brought in to Valley Hi Honda for Scheduled service. Kristina is always on point returning my Calls in a timely manner. I am able to Schedule my appointments to bring my Vehicles in. I was there recently servicing one of my Vehicles and your 2 Advisors kept me informed. Kristina and Shirley were kind enough to offer me some Delicious Cookies with the coffee I was drinking while I waited . Thank you to these service representatives.

My sister took her car to Valley Hi. They took 8 hours just to do an oil change! They never called…read moreher when was done. Also, they discovered she needed new brakes and didn't call to tell her. They also recommended an engine flush, AFTER everything was done. If they had called her earlier, should would have done those things. As it was, SHE had to call and find out when it was done. NOT a good experience. The staff was impolite and unprofessional. NEVER AGAIN. She will find a new shop to go to.

Brought in my Ram 1500 for an issue with the transmission and my service advisor Trevor was very…read morehelpful and kept me updated every step of the way. Picked up my truck today and all issues were resolved immediately. Thanks Trevor and the unnamed tech that worked on my truck.

I been trying to get a copy of my contract for over two weeks I have gone in person no help I have…read morecalled every day on the phone I have left my name number and email several times funny when you where selling it to me you would respond in minutes buts that's fine I will remember that next time I buy a new vehicle or when someone tells me if I know a good dealership I will remember how bad your of an experience I have had here

As soon as I arrived there Kelley helped me. I told her what…read moreI wanted and she grabbed a handful of keys for cars for me to test drive. I chose a 2020 with below 30 thousand miles. This car was like new! I was given above blue book value for my trade in. The price on the car I purchased was below blue book value! A win win for me! Skip the dealers. The used cars there are very expensive and nothing to choose from. Avis had a large lot with many cars to choose from with great prices.

I visited this location twice this month and have experienced very horrible interactions…read more I work for Lyft/Uber and when I dropped off a rider at this location the staff was very unprofessional. One employee parked a vehicle vertically near the entry way towards the front of the main entrance. The vehicle was blocking other vehicles entry and exit way. After I struggled to park the car due to the White SUV refusing to move the vehicle, I proceeded to reverse & exit but the driver in the car stopped. He then began having a conversation with another employee casually while she leaned on the driver window with no intention to move out the way. She began yelling at me once I carefully backed up due to the other vehicle not moving and causing great difficulty. The employees began yelling aggressively at me. I explained to them I had to maneuver around them in order to exit due to them blocking the road. The staff here is blatantly rude, disrespectful and do not care about the customers or the company's partners. The rider was very uncomfortable after experiencing this incident. I will be reporting this to the regional manager and corporate for further assistance.

In August 2024, I purchased a 2025 Ford Explorer ST from Sunland Ford. Wes went above and beyond to…read morelocate the vehicle, Sharon made the purchase smooth and professional, and Shane and Anthony also played key roles in helping us through the process. For the sales team, I would give Sunland 5 stars. Unfortunately, the service department experience was the opposite. The Explorer had ongoing issues (radio shutting off, washer bottle draining, restraint light flashing, third-row stitching splitting). Service replaced the seat cover but dismissed the other concerns, despite the FordPass app showing alerts. Calls and correspondence went unanswered, and there appeared to be no real intention to resolve the problems. At 7,000 miles, I brought it in for its first oil service, a recall, and to readdress concerns. While the recall was completed, the oil service light wasn't reset, the vehicle was returned with a flat tire, and oil was spilled on the cowling where the technician had set the old filter. The oil itself still looked dirty, which left me questioning whether the service was even performed correctly. With no support from the service department, I was left with no choice but to trade the vehicle in. To Sunland Ford's credit, the sales team -- Sharon, Shane, and Anthony -- called me back and worked to make things right. We ultimately moved forward with a new Expedition that fits our needs much better. Bottom line: The sales team was excellent and earned my trust, but the service department's lack of response and unwillingness to resolve issues was very disappointing and forced me to do a trade.

Worse place to take your vehicle to get worked on... their maintenance departments is horrible…read more.. they ripped one of my brake fluid hoses and tried to blame it on me... they fixed it at the end without me paying because they know it was their fault and their worker ripped the hose.... Left my vehicle for oils change and brakes and week later they haven't even touched my vehicle!!!! Took it to get brakes don't another date and they said it was done later to find out they didn't even do the work!!!

Alan at Service was very helpful and welcoming, I'll definitely be back in the future!read more

So unprofessional and a whole team of liars and thief's. So many issues with this place! Now they…read morewon't answer my calls. I've been trying to get the paperwork submitted for a warranty cancelation. They haven't submitted it and won't answer my calls as to why. Sean, Ive requested a call back from you , was told you would contact me because your finance manager won't answer my call. The receptionist is screening calls now. Just a joke. Next step is the BBB and DMV

We just bought a grand Highlander limited max hybrid. I was referred to Andalusia (Andi) by a…read morefriend of mine. She went above and beyond our expectations. Her expertise made our shopping experience go fast and smooth. Within a few hours she found the exact Grand Highlander we wanted. After that Andi passed us on to Avontae in sales to finish up the paper work. He was in charge of the test drive, showing us the awesome gadgets and features. He had all the answers to all our questions. Avontae had us in the finance office signing the final papers in no time. All in all it was the best car buying experience my wife and I ever had. Looking forward to buying another Toyota from these 2.

The specialist Jeremy is very nice and helpful. The finance manager is professional as well. Valley…read moreHi Toyota did not market any adds-on that I don't want.

I put 5 stars just so it would get more attention: I have never been so disappointed in a company…read moreand its so-called "customer service." After hearing about Nissan's goodwill assistance program for known CVT transmission issues, we did everything we were told to do. Before spending money, we called the dealership and specifically asked whether the goodwill program was available. Both the service department and the sales department confirmed that it was. Based on that information, we paid for a full diagnostic solely so we could open a goodwill case. Then we contacted Nissan Consumer Affairs. Instead of helping, we were told they couldn't do anything for us. No assistance. No explanation. No accountability. They also refused to reimburse us for the diagnostic that we only paid for because Nissan's own dealership told us it was necessary to pursue the program. To make matters worse, when we purchased the vehicle, we were told the transmission was "self-sufficient" and that we would never need to change or add transmission fluid. Anyone who has since researched Nissan's CVT transmissions knows they have developed a reputation for premature failures. Yet customers are still left paying thousands of dollars for repairs while Nissan distances itself from the problem. This entire experience has been one contradiction after another. The dealership says one thing. Consumer Affairs says another. In the end, the customer is the one left paying the bill. Customer service isn't just answering the phone--it's standing behind your products and taking responsibility when your own representatives provide inaccurate information. Nissan failed at both. This has completely destroyed my confidence in the Nissan brand. Not only will I never purchase another Nissan, but I will also keep a copy of this review. Every single time I see someone asking whether they should buy a Nissan, I will share my experience. If I can help even one person avoid going through what my family has experienced, I will. Nissan has lost a customer for life, and I'll do everything I can to make sure others know exactly how we were treated before they decide where to spend their money.

Rashid Ponce call him 6263789452. ( I got his permission to share his number) He helped my parents…read morerecently purchased a car here, and they were treated exceptionally well! The staff was patient and understanding, providing the best service possible. They have a salesperson who speaks Spanish and was very accommodating to their needs. I highly recommend looking for ; he is the best salesman there, and you won't regret it! Please let him know you found him through my recommendation. I don't earn anything from this, but he provided us with fantastic service, and I want to show my gratitude by sending more people his way. You won't be disappointed; he truly is the best! And make sure you get the best deal too!

I have to say, Mike was an absolute pleasure to do business with. We showed up last minute, just…read morebefore closing, and Mike took great care of us. After a test drive, we knew we wanted the truck that same night. He set up an appointment for the following day without any pressure whatsoever. His professionalism really stood out. We also purchased an extended warranty, and unfortunately had to use it shortly after buying the truck. When we ran into some coverage issues at a local Chevy dealership, I called Mike. He immediately stepped in and resolved everything. His outstanding customer service saved me hundreds of dollars. If you're looking for a clean dealership with someone who truly cares about their customers and delivers exceptional service, this is the place. I highly recommend Mike!

Let me tell you about my experience buying a truck from Platinum. Everything leading up to the…read morepurchase was great. Joe made the process quick and easy--he's a true professional. After the sale, my truck had a couple of issues. Joe and his brother Mike took care of them immediately and without hesitation. As the owner of a service-based business myself, I was beyond impressed with the level of customer service these guys provided. This is how all customers deserve to be treated. I trust the guys at Platinum, and you can too. Happy shopping. Thank you Joe, and thank you Mike