I came for a 60 min RMT massage - while I really liked the facilities, I thought the service could have been much better.
The facilities are shared with the fitness club so outside of the spa (which itself is very small with a small waiting area), the common areas have a large beautiful lounge with tv's and comfy couches. The change rooms were large and very clean with amenities in the shower rooms and a small ladies only whirlpool and steam room in the change room.
The massage itself was good but I felt my time was cut short as instead of having your personal information filled out ahead of time, the RMT does it as part of your massage time. They asked for a number of personal information data points that I balked at, but the RMT insisted that they were required by the "government". He spent about another 5 to 10 mins lecturing me how all the other places I had gone to were not in compliance with the government when I mentioned nobody had ever demanded I provide so much information. I felt very uncomfortable and it was not a good start to the massage. The room while lovely, also had an unpleasant smell and smelled like food.
The massage itself was decent but the RMT left abruptly telling me my massage was done. I wish more time had been spent on my shoulders as I mentioned this was an area of soreness for me.
Overall, not a bad experience but it was not my most relaxing spa experience either. read more