These people are engaged in unprofessional, unethical and illegal activities. My PCP will not…read morerespond to my concerns or several tests I paid for out of pocket that show I have risk/symptoms for serious illness. The more I complain the worse it gets. They must be held accountable!

i have been seen in the hospital and primary care department for a while I'm currently struggling…read morewith blood clots and rapid heart rate and a whole lot of pain I'm doing everything I possibly can. to get out of pain but I have had other problems aris and the primary care doctor does not seem to care or acknowledge anything. I may be going through I have emailed them 3 x last week what to do? I just heard. Back today got a phone call back saying that she would call me in meds and refer me to pain management . nope she when home thanks for helping me.

Dr. Pelzer is a knowledgeable, patient and fun pediatrician. Our first child has been going for…read moreseveral years now since they were a newborn and we just started taking our second to him as well. He uses play to make our child feel comfortable with him while he's doing his checkups. Always listens to us and values our input as parents. Highly recommend him as a pediatrician.

The radiology department is a totally complete joke, they cannot seem to get orders that have been…read moresent to them from practices outside of Iowa Clinic correct, and then all the sudden they lose orders completely from other clinics, when asking for practices to move radiology orders completely to another radiology group They also mess that up and find out they didn't get pre-authorizations that they should have gotten weeks ago

Quick & easy to make an appointment and be seen. Super nice & professional. Quick test results…read more Highly recommend the Ankeny location!

I visited this urgent care clinic last week, after making an appointment online that morning(they…read morealso take walk ins). I received the best of care and respect from the staff there. They did everything that my condition needed and assured me that it was necessary for me to come in that day. 5/5-recommend! Marcy'sDinerTantrumScale 5/5- NoScreamingKids. Lot parking. Staff masks to protect us. My insurance is accepted here.

I was in Monday for a dot physical and did not pass due too diabetes' and I didn't know I had it my…read moreglucose level was at 449 and was told I didn't pass and to see my primary Dr nothing about it's way high so went home and Tue night went to ER and was at 591 had blurred vision they treated me and got down to 341 and to see my primary Dr to get on a regimen a lot a people when I told them what my level was said I could of had a stroke or be in a coma and Doctors now doctor was trying to sell me other services very unprofessional

Love this for walk in care!! The mercy clinic in pleasant hill is a nightmare. This location is…read morealways clean and the staff is helpful. I have been here twice and never have to wait long. Also the doctors are fantastic!

I have been a patient since 2007. I originally went to Dr. Finan, since about 2012 I've gone to Dr…read more Swenson. I have had many struggles with my disease over the years, he has always been there to help. He even will work through a lunch so I can travel almost 3 hours for an appointment. He is assertive when needed and apathetic when needed. Will keep on making that trip to see him!

They offer care for arthritis & osteoporosis. The check in can be slow sometimes, because it's a…read morebusy place. All the people working there are extremely nice & caring. I had reclast therapy for osteoporosis and it was seamless. Everyone was thoughtful & kind.

Our overall experience was okay. Mid-day on a weekday - parking lot PACKED. Found a spot and get…read morechecked in way in advance. We didn't wait long to get called back to update paperwork and review everything. They didn't make us wait much longer for the scheduled appointment. Took us back to the waiting rooms to get changed. Got comfy in the waiting room. Nurses all very kind. Could hear joking and good comradery outside our area. We were in this room from about 12:50 til almost 3:30 waiting our turn in line for surgery. Since I was not the one waiting for the surgery, I would have liked to known it was that long of a wait to go get some food or something. However, I was there for support. The room was clean, everywhere we were escorted was clean. All the staff was nice. We had maybe 3 different nurses. Plus, the anesthesiologist, plus the surgeon all stop by before the procedure. They were running a little behind, but that wasn't told to us til almost 30 past the scheduled operation time. I can understand. Lots going on, lots of moving parts, just tiring and stressful. We got in almost an hour past the scheduled time. Finally, it was off to surgery. I was given excellent instructions on where to wait. As I stepped out into the waiting room, a sigh of relief that there was a coffee shop. They had snacks and yummy drinks and I was staving. I got checked into the waiting area, and was given a number so i could be updated as the surgery went on. They also had free tea, coffee, water in the waiting area. TVs and lots of room for families to be together. The nurse liaison was great. He talked to me multiple times. Was up and down from his desk lots and was in and out of the area so he could come pass along information. After the surgery I was taken back. The nurses again were friendly and kind. Helped us get ready. I ran out to get the vehicle and got a little lost trying to get all the way in the back of the parkinglot, but soon made it up front for pickup. Still healing, but overall it was an okay experience.

My wife was taken there and spent 2 nights laying in the hallway because they said there wasn't any…read morehospital beds available, nurses were great, took 1 day just to see a doctor

All the staff here is super nice! Nicole who is a nurse practitioner is awesome. Very understanding…read moreand helpful. The staff is great about work/doctors notes. I was worried I had an ear infection, and that was confirmed by Nicole. She validated my pain and offered me a solution.

This facility told me I would not be charged (by multiple people - the doctors included) for the…read moreremoved of stitches (this facility put in the stitches). Whomever is in charge of billing coded it incorrectly, and I was still charged. I tried MULTIPLE times to call (after speaking to UnityPoint billing and they were trying to get it removed as well) and the phones were never answered. Cut to me STILL trying to get this resolved (4 months later). Please find another facility. In hindsight, if i would have known I'd still be dealing with this nonsense MONTHS later I would have just paid the bill.

Extremely rude staff, I was not informed my insurance wasn"t accepted there although on the day I…read morewas told my copay was $20, which I paid at that time. I was not informed I had a bill because my insurance wasn't accepted, not informed they would auto deduct from my bank account without even knowimg I had a bill. Was hung up on by staff at Johnston location.

Would give 0 if it was possible. They wouldn't see me because I didn't have my drivers license with…read moreme.