I'm moving across the country and pulled into Rock Springs late last night. To my horror, my…read moresteering was creaking and whining and I wasn't sure if I could keep going. This shop is obviously good because it's busy! They weren't able to see me immediately, BUT- Hubert at Rock Springs Auto Repair was kind enough to let me use his grease gun and stethoscope and we isolated the problem to the ball joint and got it ready to keep rolling. Thank you Hubert! You're a good guy.

We drove in from the West Coast to spend a week in Rock Springs; as soon as we got here, we noticed…read moreour truck leaking oil from the rear differential. We were pretty concerned, as we only have a few days to look around, and in Wyoming you need a good vehicle to do so. So we checked online last night at about 4:30pm which was dicey in itself because they close at 5. But we drove down there anyway to talk with them, and even as they were closing, they were able to make a spot for us this morning 8/28/25. We got there at 8am and before we could ask, Kira at the front desk offered to find us a ride back to our hotel. We gratefully accepted! The owner Rick gave us a ride and after talking for a few minutes, we felt very comfortable with both him and his establishment. He assured us that they would do everything in their power to get us back on the road as quickly as possible. Right after 9am, we got a call from them, letting us know they found the issue and would start fixing it right away. So we took a short walk around our hotel's neighborhood and not long after we came back, the phone rang again. They had fixed our truck and it was ready! It wasn't even noon yet! We were very impressed. And Rick came back to pick us up at our hotel to get our truck. Many thanks to everyone involved; Rick, Kira and shop mgr Jay, plus the mechanics who worked so efficiently to get us going again! You guys have definitely earned another customer- when we relocate out here we have about seven vehicles including two car show classics that will need maintenance. Much gratitude and respect, Cindy and Norm

My wife and daughter were on a road trip and experienced car issues as they were passing through…read moreRock Springs. Rumble literally came to the rescue--they quickly diagnosed and fixed the problem (at a very reasonable cost) and had my girls back on the road that same afternoon. They couldn't have been more kind. Highly recommended.

It was a great experience, love janet, very congenial, services were good also, she listened to…read morewhat i wanted, & followed through

They are very friendly and welcoming. They were quite busy when I arrived but I can tell they…read moretrying to help me to the best of their ability!

Took my truck in for a front end alignment and they didn't do it said I needed front end parts most…read moreof the parts they said I needed are brand new and everything else is not bad will never go back there for anything

We can't recommend these guys more. Absolute champions!…read more Our van had an issue while we were passing through, and 2 other mechanics quoted us close to 1000 to fix the problem. We were on our way to Canada via San Francisco, and had very limited funds. We needed a fix that would get us to Canada, where we'd be able to afford to do the larger repair that was needed. We explained this all to Dennis, and he understood. Instead of ripping us off like the other shops wanted to, he came up with a solution that would get us safely to Canada, where he made us promise we'd have the serious repairs done ASAP. The repair was done quickly and well - and he even called us the next day to check we were okay. What a sweetheart! Honestly, if it wasn't for Dennis, we'd still be stuck in Rock Springs. So thank you Dennis!

Took my ATV in for service and tune up and told them 10 times to change all fuilds and filters…read more They had it for a month and rebuilt the carb changed the oil and oil filter. They did not change the fiulds in the diff or change the coolant, just topped them off. They didnt change the air or fuel filters. All this was on the work order. The person at the service desk could care less and gave me attitude. I had to have the machine and will take it to another kawasaki dealer as I was told it would be 3-4 weeks before they could get it back in. DO NOT GO Here!!!!! should be no stars

This is a small family shop with a dad that is a serious gear - head. One son does the towing -…read moreexcellent service - and the other is in the shop. The shop is small and cluttered and not a place for you to hang out, but I don't need a lounge. There is a Chinese place across the street if you need to kill some time. These guys took care of us with both the tow and shop time. It was a really easy fix, that they could have charged a bundle for. Not only did they move a car that was being worked on out of the bay to take care of us quickly, but they also charged us a really small fee and found a dead short that had been bugging me. We were on the road in less than an hour.

My daughter locked my keys in the trunk of my car! Used my roadside assistance & Rizzis came out…read morequickly, got into my car pretty quick, even in the freezing cold. The man that came was professional and polite, my gloves & hat were also in the truck with my purse & keys. He didnt have an issue with me going back into the house to stay warm!

Had a car we could no longer use or repair..Alexis was there as soon as they could to haul.it off…read moreto the cars of other dreams..along with $50...thank you..if only getting rid of other old junky stuff was that easy...lol

DO NOT GO HERE FOR ANYTHING !!!! I was traveling from…read morewashing to colorado and my hood flew up and smashed my windshield. alexis said he could fix it by end of day the next day. he held onto my car and even took off my windshield and at the last second after i was waiting outside in my hotel parking lot with all of my animals he just gave back my car and my money with no explanation as to why!!!! LITERALLY DO NOT TRUST HIM HE BROUGHT BACK MY CAR WITH THE ORIGINAL SMASHED WINDSHIELD AND SILICONED IT DOWN

Amazing customer service from every single person working there. Great communication, the service…read moredepartment estimated a great price and they fixed my A/C in just a couple hours as a walk in. A special thank you to Autumn, Hector, and all the service technicians hard work. It did not go unnoticed and I'm thankful to you all.

On Friday June 26, 2026 we were 2500 miles from home towing our camper when we got a check engine…read morelight on our 2025 GMC Sierra 2500 with 51k miles (still under powertrain warranty). We called Whisler Chevrolet (they were the closest to our location), and were told to bring the vehicle by and they would check it and get us back on the road quickly. Upon arrival (11am), we were informed the service technician was on his way to lunch and would diagnose our vehicle when he got back from lunch in an hour. After some time we were told the vehicle needed a new transmission, and they had one in the shop, but were waiting for GM to approve the repair as a warranty claim. Eventually, the warranty repair was approved by GM, but we were told the repair would not be made until Monday morning because no shop work was done after hours or on weekends. We were very frustrated because we had been at the dealership for 7 hours and nothing had been done to repair our vehicle. The shop employee suggested we talk to a salesperson about trading our vehicle for a new truck (which we had only had for 4 months). She introduced us to the salesperson, and the first thing he told us was the repair amount would be subtracted from our trade-in value despite the fact it was a warranty issue (this practice hardly seems ethical). We canceled our weekend plans, rented a U-haul truck so we could tow our camper to a campground less than a mile from the dealership, and spent 3 unnecessary days in a town in which we had no interest.

I never had such good service before These guys put me first…read moreI had to go on a trip So they hurry and got a radiator put in my car 5 STAR ALL THE WAY

I took my vehicle in for an estimate and was told I needed almost $5000 dollars in repairs and that…read moremy car wouldn't make it back out the the parkimg lot with the necessary repairs. Thankfully I took my car to get a second opinion and the fuel filter replaced for a total of $120 with labor. This business is the worst kind of scamming mechanics out there. I would give less than 0 stars if possible.

20 hours into the drive from San Francisco to our upcoming wedding in Michigan, we discovered an…read morealarming failure in the sidewall of our rear tire - a pocket or bubble of rubber was distended out the side. Thank god we were passing through Rock Springs - this truck stop town has about 10 different tire shops. The first four we called didn't have the tiny tires our Prius C needs in stock. But two of them referred us to The Tire Den separately and made a point of mentioning what good, nice people they were over there. They had he tire size we needed, and they gave it to us at a rally great price, got us back on the road in less than an hour, and even let us bring our dog into their office to chill on the couch while we waited. If not for them, we would have had to pay the place we visited first to replace all four tires with slightly larger ones... $650! And taken a hit on our mpg, too. Thanks to everyone over at The Tire Den for saving our asses. Mac n Lisa

On our return trip from the Triple Crown of Rodding in Tennessee our trailer had a blow out in…read moreWamsutter. We pulled into a Love's station only to be told they didn't have the right equipment for the repairs we needed. Went online and found Tire Den and called them about 5:20 pm realizing we were about an hour out (nursing the trailer along the road) and they were closing at 6:00 pm. Spoke with Jon and he said that they have an after hours tech that would be available when we got there. We made it to Tire Den in Rock Springs about 6:10 pm and Jon and Bo were just heading out as we pulled up. Jon called the after hours tech (Joey) and had him come down to meet us. As we waited for Joey, Jon and Bo had us pull the trailer inside and they both started evaluating the damage. Jon and Bo ended up staying and helping Joey complete the job. All three went the extra mile either by staying late and helping (Jon & Bo), or by hustling down and getting the job done (Joey). They went through all the tires, replaced the spare we had, sold us an extra spare, replaced the other two tires that needed replacing and realized that the main tire we had consistent problems with was missing a spindle nut retainer and went to see if they had one in stock. Jon came back with an extra nut to try and double nut it because they didn't have the spindle retainer in stock, but that didn't work either, so we were just going to make due without it (we had been doing it that way the whole trip unknown to us) when Jon shows back up at the trailer 15 minutes later with the spindle nut retainer we needed. He actually went outside to the "bone yard" and searched through old parts and found one. Telling you that these dudes (Jon, Bo, & Joey) were clutch for us is an understatement. We tried Love's (they didn't have the tools apparently, but they also offered no suggestions, and damn sure no effort like going to the "bone yard"), we tried three other numbers (including being left on hold for 25 minutes), but Tire Den kept it simple with what they offer (regular business hours & after hours technician) in this stretch of Country where tire repair is critical. In a time where most businesses are short staffed and over worked, Tire Den has managed to not only stay staffed, but staffed with solid ass men who take pride in helping with hours that support the kind of stranded folks like ourselves. They also employ the kind of solid people that make recommendations (both Jon & Bo at separate times diagnosed a possible bent axle and recommended getting the trailer aligned once we made it home to California) that had nothing to do with extra money for them, but everything to do with the long term health of the trailer and our safety towing it. We can't recommend Tire Den enough and we want to personally thank Jon, Bo, & Joey for taking care of our crew when we needed you most. - Mike, Cliff, Rob, & Chris Jr.

Very friendly service, no pressure. Danny Ibarra helped me and he answered all my questions…read more I never felt rushed. The process didnt take long

I recently purchased a used Nissan Titan privately. I wanted a spare key made, and knew I'd…read moreprobably have to utilize the nearest dealership. Unfortunately, that dealership was Brower Brothers Nissan. I asked for a spare chipped key to start the vehicle and asked to have a door key cut. That caused some confusion (I even mentioned if they don't do door keys, I'd go to a hardware store) and an overcharge, since they misinterpreted my request for a door key and decided to make two chipped spare keys. I was in a hurry since I came from out of town and had a timeline to get home in order to pick up my kids. My bad, I didn't refuse the second key on the spot. I should have, because what I wanted was a spare chipped key and a metal door key. Ultimately, Brower Brothers Nissan refused to admit fault and gleefully made more money off of me than they should have. I will be taking my truck elsewhere for service, since if I can't trust a dealership with a simple key request, why would I trust them with something I need to depend on to get around? It would have been easy for them to tell me, "No, we don't make door keys." I would have left happy with my spare key and made another appointment for a multi point inspection on my truck. I'm disappointed. I like to support local (and in Wyoming, local is a relative term) businesses and often go out of my way to do so. I will not be returning to this business and urge others to avoid them if possible.