I was absolutely CHEATED by Imports Plus in Green River and would heavily recommend to anyone…read morewho..... 1] Doesn't have hundreds of dollars to dump in the trash 2] Doesn't like being bombarded with lies and excuses 3] Doesn't like to be insulted for not having grown up as a member of this small community, to avoid it at all cost. Even if you broke down in there service bay, you'd have a better run of things paying someone to tow it to ANYONE in Rock Springs as I have a bit of experience now with just about all of them. I brought in my 97 Accord for a CV Axle replacement which I already had a mechanic in Rock Springs to diagnose while having other work done and I was told my auto would be available in about 2 days. I received a call the next day to inform me that my CV Axle was fine and the issue was in fact with my Wheel Hub/Bearing assembly. I informed the front desk girl that I had already had it diagnosed so then informed her that if it fixed the issue of stability and crackling sound, to go ahead and do it. The next day I received a call informing me that my car was ready to be picked up, the Hub and Bearing had been replaced however, if I wanted the crackling sound to go away.....YOU GUESSED IT! I would need to replace the CV Axle which would be an additional 500$ (a job that 3 mechanics in Rock Springs quoted me 310$-345$ the very next day. Having written down the CV Axle replacement on my initial paperwork and having been told directly that the CV Axle was not my issue, I attempted to plea my case to no avail and was repeatedly informed by the desk girl Kelli (Whom I believe is the composer of this companies only good review on here) that my car was a danger to myself and everyone else on the road. I took Auto Shop for 3 years in High School and one semester in College, along with doing all of my own upkeep and repairs for the past 10 years. She used the manipulation of what she seemed to believe would strike fear into me along with ambiguous communications with Paul the mechanic, who never communicated with me directly to justify the fact that what I brought my car in for had not been fixed and assured me that the work they did "needed to be done anyway". Approx. 500$ and countless hours turned days of stress later I have a car with the initial issue still effecting it and a sour taste in my mouth for how these crooks can look themselves in the mirror each morning (though, presentation and professionalism would suggest they dont) Another bothersome bit of info is that they refuse to order parts from anyone but NAPA even though the NAPA is literally across Dewer Dr from an AutoZONE and an O'Reillys. Whether you find it better or worse, this basically means you have a 160% price mark up for a slightly better warranty. That's how they justified the fact that my hub was 220$ instead of the 98$ cost I found the parts for at Autozone Genuinely, and from the bottom of my heart, I urge anyone to AVOID IMPORTS PLUS AT ALL COSTS! I received my best service and assessment from a man name Kevin at Rock Springs Auto Repair 1709 Elk St Rock Springs, WY (307) 362-2286. He literally diagnosed my car's issues and knowing that I had fallen on a tough time including my experience with Imports Plus, told me the assessment which took about 30mins would be on him. He told me he'd rather have my respect than make a quick buck me.

Well don't ever go to green River Imports Plus! I took my car there to fix a transmission oil leak…read moreI paid over 400 dollars and like a week later it was still leaking took it back and a month later I still don't have my car back Paul won't even answer my phone calls now. Last week I called there I left more then one message over the course of a few days and he wouldn't call me back I had to go down there myself to get info and he told me he was working me into the system like really? I should be at the top of the list and every one else should wait cause I already paid you! I'll admit I've been waiting on a new oil pan but he claims to have order it 2 weeks ago and when I called him a week after He ordered it he told me it was suppose to have been there but it wasn't didn't know what was going on and didn't know when it would be in. When I went down there and he told me he was working me into the system it was there and that was a week ago and now he won't call me back and his shop is still looked up. And when I first brought my car back he tried telling me there was no leak I had to go down there myself get under the car myself take a pic go in there show him and make him get under the car and show him the leak then he told me it was weird that he looked under my car and ran his finger under the pan and there was no leak. Which is bs the oils not gonna just vanish then reappear when I get under. And after all that he told me he bent the oil pan when removing it and tried to just use more sealant to stop the leak but it didn't work which means if it had worked he would've given me the car back with a bent oil pan which is unacceptable and makes me wonder if the reason it was still leaking the first time after I paid him is because he bent the pan and didn't tell me! I honestly don't know what to do I feel cheated

Mark helped us with a rental truck that went south. gave us great advise and helped save the day.read more

Mark was wonderful! We saw an engine light come on in our Toyota Sequoia and called Mark. Keep in…read moremind that this was on a Sunday - no other places were open and we were on a long cross country trip so we needed help to find out what was wrong. Mark opened his shop for us and quickly diagnosed the problem. He was very honest, gave us invaluable information and provided options. While his shop didn't have the part we needed (and that's ok), he couldn't have been nicer and more accommodating to try and help us get on our way. Super grateful he answered his phone on that Sunday

For more than 50 years I've dealt with various Les Schwab Tire Centers - always easy and excellent…read more But the Plains Tire Center is head and shoulders above all the others I've done business with. While driving from Olympia to Centennial, CO, I got a tire puncture near the exit to Green River, WY. I limped into the Schwab parking lot at 6:30 pm. Tyler, the manager, just happened to be coming back from a delivery. He ordered me a new tire right then so I'd be good to go the next day. He gave me a ride to a hotel, and offered to pick me up when the car was ready the next day. He checked their records - as I had purchased the tires in Olympia from Les Schwab, it was still under warranty, so no charge for anything. Remarkable customer service.

We had a ruptured radial tire on our way back to California, Tyler stayed open later then he had to…read morereplace two tires and gave us a break on pricing and he went above and beyond to take care of two very happy customers.! AAAA+

We were hunting outside of rock Springs about 45 miles out of town. Our fuel filter started acting…read moreup so we called these clowns. They told us that if we came in they could change the filter. They reassured us that they actually had the filter in stock. We drove all the way in only to arrive and find that they didn't actually have the part. Then they told us if we could go find the part somewhere else, because they were unable to do it, they would be happy to install it. We went to Napa down the street got the filter and came back. When we arrived, they scratched their heads for a bit, and after discussing it, they decided that there was too much liability because they didn't know what to do. These guys are complete clowns. The height of incompetency. Don't waste your time here.

brought my granddaughter in with me to get the oil changed service tech explained everything and…read moreshowed her what they were doing. It was a great learning experience and great customer service. she had the best time learning about trucks and how to keep them running smoothly and what tools are and what they did by the end of our service she was able to say the names of the tools and what they were ‍ one happy grandmaw with this service

While towing our travel trailer on 1-80 we had a trailer tire that began to separate. We called…read moreahead to confirm they had the tire we needed and if they could get us in on a timely basis. Lisa was very helpful and courteous on the phone letting us know they could get to us right away. Zak got our tire expertly changed out quickly. Additionally he was very friendly and courteous. Thank you Rock Springs Les Schwab!

Terrible customer service, waited hours with no communication whatsoever. If you need to make the…read moreextra drive to the next city's Les Schwab (green river), go there instead.

Just needed a routine oil change, we are traveling cross country and putting a lot of mileage on…read moreour vehicle. Great service and staff.

Great job on a much needed oil change. In and out and back on the highway in about 15 minutes (10…read moreminute oil change, as advertised). Price was equal to competitors and the service was friendly and efficient. THANKS!

Had my car (Toyota Yaris) completely quit on me 15 miles west of Green River due to the compressor…read morepulley shattering and serpentine belt flying off. Called around to many places in the surrounding area to be told they were booked weeks out or couldn't do anything. These wonderful people wanted to help me if they could, which they did. They helped bring me into town and to their garage to work on it. I told them it was important to get back on the road ASAP for an appointment in another state, and I could tell they were committed to making that work, making immediate parts calls and getting to work. In short, everyone I dealt with: the owner Blaine and his wife, and mechanics Tim and Kelley were compassionate and diligent and got me back on the road just a couple hours later! Thanks, Green River Service Center!

While traveling cross-country, we had a computer issue in our brand new car. AAA was of no help…read more Only two service stations were open on Saturday. We called Green River Service and Travis came to our assistance and after a short time had us on our way. We were so fortunate to have called the right place.

Oil change requested. Great place. Clean and friendly. They checked my tire pressures and air…read morefilters, looked at undercarriage, rear end and differential for leaks without me asking. Very professional and reasonably priced. Thx

Was passing through and was helped immediately and was in and out within 20 minutes. The owner was…read morevery nice and was very helpful highly recommend this place. Great job guys