Easy to deal with. Parts department is great. Service department is quick in and out service.read more

Spring of 2021 My 2013 Buick had a recall for toe links mailed to the house. I quickly contacted…read morethe Wexford dealer where this Buick was purchased new. They would contact me when parts were in (April 2021). Fast forward 18 months later and still no call from the Wrong Buick in Wexford Pa and a new safety recall card arrived. Called Wrong dealer again and was rudely told we told you we will call you, parts on national backorder. So, I called 1-800 Buick and they hooked me up with North Star who stated they would also call when parts were in. North Star called 2 days later and car was in 3 days after that and repaired. Fast Friendly and Professional. Our new dealership.

I moved here from out of state a few years ago and asked a friend's dad for recommendations to a…read morecar spot that wouldn't take advantage of me since I am a girl that knows nothing about cars; he recommended this place! And he was 100% right! The technicians have never tried to upsell me or even tell me I have to fix anything outside of what I asked them to do. I have a 2020 jeep with just about 40k miles so the maintenance is pretty minimal. If anything when I did my last state inspection, they said "everything is good, maybe keep an eye on the tread on back tires but nothing I would worry about for a while". Everything felt very honest work that you can trust! Would recommend this shop to anyone!

Honest, fairly priced. The customer service is really good. They are booked up but that's because…read morethey are good.

They did my state vehicle inspection. Super kind when booking my appointment and while onsite. Saw…read morethe same with other customers.

Needed a simple inspection, was told I needed roughly 3 grand worth of work done. Sure, whatever…read more The problem arises when I find out they charge me for their own shoddy workmanship in tearing apart an ABS harness that was perfectly fine. Again, whatever, I need my car and I'm held hostage by the shop so I approve the work. Well now there's continuing electrical issues with my car directly relating to the technicians bad crimp job on the harness they replaced and made me pay for. So I have to bring the car back to get fixed, do not get a courtesy vehicle, and get talked down the whole time I'm there. Come like 3 days after I finally get my car back I found two giant lugs left in my wiper area, cracking the inside of the plastic. I attemped to call twice, texted them probably about four times but still no answer. They respond quickly to a google review though!

Without exaggerating, I reached out to 12 local auto body shops for a simple repair - to replace my…read morefront bumper that was rusting. Cash price, no insurance. Not only did Classic Automotive respond, but they did so in a timely manner, with a great price and were incredibly accommodating of my schedule. Special thanks to Aimee for her help and a friendly attitude throughout. They did a great job with the repair as well!

service quality value…read more All of the above are excellent. You can't find any better! And the office is beautiful as are all of the people from owner to office staff to fantastic mechanics. They talk to you, they explain, they want you to understand, and they will guide you through any difficulties. With gratude for all that you do, Ethel and Bob, Mars, PA

Leased a 2020 VW Tiguan during the Sign and Drive event and couldn't have been happier with the…read morecustomer service! We worked with Mike H. (sales) and Dave (sales manager) over two days and were able to get the monthly lease $$$ we needed, no money down and a discount on the resist-all treatment. Mike and Dave were the nicest guys ever and made the experience transparent and even fun. They found the model we wanted and had it driven up from South Hills and there was no pressure to take on a more expensive model. I would definitely suggest working with them as once we had the paperwork straight, we had our car within a day and its everything we wanted. Thanks to the guys at North Hills and we will see you again!

I took my car in for service, inspection, and an oil change on a Friday. The shop recommended…read moreadditional maintenance, including new tires and brakes, bringing the estimated total to about $3,600. They told me they'd prefer the car to stay because the cords were showing on the inside sidewall of the tire and said the new tires wouldn't arrive until Wednesday. They gave me a loner car in the meantime. Thankfully the tires arrived sooner and I got my car back on Monday. When I picked up my vehicle, the final bill was about $4,600 almost $1,000 more than the original estimate. There was no prior notice of these additional charges. They linked them to the original service request. After driving the car less than five miles home, mostly through a 35 mph zone, I parked it in my garage. The next day, when replacing my EZ-Pass, I noticed a significant chip in the windshield on the passenger side. I contacted the service center within 23 hours of pickup, but they refused to take responsibility, hiding behind the excuse that it had been off their lot for over 24 hours. Instead, they told me to file a claim with my own insurance. Beware of this shop. They inflate prices without warning and refuse to take responsibility for damage that happens under their watch. Their dishonesty and lack of accountability make it clear they do not value their customers. If you care about fair pricing, transparency, and the safety of your vehicle, take your business elsewhere.

Gotta shout out to this stellar business. They are among the top auto mechanics I have ever had the…read morepleasure to deal with. They are beyond capable and very honorable. I moved from ny to pa, where I loved my mechanic. I searched for one here and found Sutter to my EXTREME pleasure. Brian, who is the manager and his second, Ben are amazing and will go out of their way to accommodate your every need and on top of that, they are stellar human beings. Even their office person, Jen is the sweetest person. I live in a community here and have recommended Sutter to many and NONE have been disappointed. If you are in the area around Gibsonia, use them. YOU WILL NOT BE DISAPPOINTED!

Based on my terrific experience I would recommend them highly…read more On my car body repair work, they had the lowest estimate, their body work was super and they completed the job in only three days. In addition, Bryan Good the General Manager was highly professional and a joy to deal with. Anthony Galise

Top notch from start to finish - thanks to their team for the transport of my Jeep to and from a…read more30-minute garage. I highly recommend!!

Very courteous and responsive tow truck operator, Ron,…read moreexercised great care and safety to help me. So appreciative of the speedy response. Thank you Roger Boff and Ron.

TL;DR this is the place to take your BMWs. Integrity. Honor. Genuine…read more My BMW died and left us stranded. I had it towed here a year ago and the initial diagnosis was that I needed to replace the timing chain... $4k job. I OK'd the work and received a call when the parts came in. While prepping to do the tear down, the team found a loose ground cable. Instead of proceeding with the job and capitalizing on the customer, they verified that the cable was the issue and told me to come get the car. No charge. When I went to pick up the car the shop owner and his mother were just the loveliest people and gave us a tour of the shop and shared some great family stories with us. I left them "beer money" as a thanks for being honest and we went on our way. Needless to say, I ended up spending the $4k and taking the BMW back there to have the timing chain fixed as preventative maintenance and will continue to take our BMW there in the future.

You will not find a better shop. Allen and his guys know what they are doing. I had two cars…read morealigned. Porsche Boxster for a the road Subaru BRZ for the Track Both turned out great no punt intended.