I take my children to this shop to have their feet measured, and I can't fault the service. The…read morestaff are very thorough and will take as long as they need to make sure that a pair of shoes fit well. They won't sell you anything that they're not 100% sure about. The range of shoes is very good - mostly Startrite and Clarks - and although they are quite pricey, I feel that they are worth every penny. It's a huge relief to know that my children are wearing well fitted shoes, and they get plenty of compliments in them too! I haven't bought any adult shoes here yet, but I have browsed them, and they stock a fantastic range.

Great shoe shop especially for Kids. Children should, IMO, ONLY wear Startrite or Clarks, and then…read moreonly after being professionally measured. Both of these requirements are well covered here and at a reasonable price. The adult range of shoes is not what it was 10 - 20 years ago as they try to move more with trends rather than concentrating on what they (did?) do best. Howver, there are some well made shoes in there if you look.

Good shoes are hard to find in Cheltenham, and Charles Clinkard is the closest you will get. A…read moresmall store, hence only a small selection, however a number of Church's are available which I like!

I was recently in Cheltenham for a week with work and was 'fortunate' enough to be able to take the…read morehusband & kids with me. Unfortunately my 4yr old decided he'd wear a hole in one of his shoes while we were there. Greatdespite my best efforts, I couldn't think of a single place I could get kids shoes and claim it on expenses! So failing that, we headed to Clarks. This was a pretty-much standard branch as you get in every town centre. The lady who served us was pleasant, not particularly exciting, but perfectly nice. She measured his feet - an achievement, as he usually screams blue murder when the foot guage comes out! - and then brought us a selection of shoes. I'd asked if she could just bring us stuff in the sale, but typically she brought a selection of every price range, and typically my son wanted the most expensive pair available. So with our backsides smacked to the tune of £28 we left with a pair of shoes. Which, two weeks later, he is complaining hurt his feet. Best £28 I've ever spent.

A good old traditional department store, part of the House of fraser chain, which specialises in…read morequality items. Everything from Homeware, to menswear, ladies wear, perfume, make-up, shoes etc. Also benefits from a busy coffee shop. The restaurant is however a dissapointment being dated and dull

I haven't been to Cavendish House for about 20 years and nor will I ever again. Let me explain why…read more I used to visit when I was home on leave from the Forces but on one occasion I was prevented from entering by a very pompous and unpleasant Doorman. I'd smiled at him and said 'Good morning', as I always did - perhaps this one was new, as I didn't recognize him. He simply looked down his nose at me as though I'd made a bad smell and stepped in front of me as I was about to enter. I asked him what was wrong and, rather than replying, he just gave me the most disdainful stare. I had no idea what the problem was. I wasn't in my Sunday Best but I was certainly presentable - clean clothes, clean shaven, smart hair cut as you'd expect from a military type. He looked old enough to have done National Service himself. I politely asked him again what the problem was and again he said nothing, just continuing to look at me with utter contempt. When I wrote to Store Management, I received no reply. I was utterly disgusted and can only put it down to snobbery.