Very disappointing experience with PA Medical Supply. PA MEDICAL is happy to sell high-end senior…read morecitizen medical equipment. Just don't expect them to be good business neighbors and 'Buy Back' items in excellent condition that could be easily sold under their used business umbrella. Not an experience I'd have expected from a local company.

My wife was preparing for foot surgery and needed guidance on what we might need in terms of…read moremedical equipment( ie, wheelchair , elevated toilet seat, etc.) as she returned home from the hospital. The person that we interacted with was Jennifer Aston. She was very knowledgeable and helpful each time we interacted with her at the store. As questions arose, she made sure that each question was answered and continued to offer suggestions so as to allow us to make the best decision in helping my wife along the way to recovery. Thank you Jennifer.

This company was wonderful to work with. Always very responsive and helpful. They explain things…read morewell for first time oxygen users and they answer their phone. Felix was personable, knowledgeable and wonderful to work with. He always arrived at the time he said he would come. The one time we had problems with the equipment they were very good about replacing it. Every person I had contact with was polite and helpful. I would highly recommend them over the other company we had contact with.

TO Whome It May Concern, My Name is Christopher Clemente You…read morehave 2 (two ) wonderful gitls working for you Terra She answered the phone, she answered the phone. And after we finished she contacted me to billing. Another wonderful girl name Anna just wonderful. I have talked to Anna over the past 2 1/2 to 3 years since I have been with Hometown Health care. She is teriffic I like talking to Anna. These two girls are GREAT they do a wonderful job. It is so nice to get help by not talking to a computer. Please tell them about this email and put it in there employee FILE FOLDER. Christopher Clemente,

Ever find one of those places where all great things involved in customer service come together?…read moreThis is the place. We had a unique prescription to be filled for some medical equipment and our doctor sent the script to Marra's to be filled. I reached out to them to get set up and they not only had a wide variety of options for the equipment we needed but spoke, extensively, on each of the choices so that Mr and my wife could make a fully informed decision. Not only were they informative but they were exceptionally kind, thoughtful and funny. When I went in to pick up the equipment I was blown away by the selection and the breadth of their pharmacy. It is really impressive. Never figured I'd leave a review for a pharmacy, but here I am. 10/10, they're fabulous.

Walmart didn't have my prescription - so I transferred the prescription here. They tried to tell…read moreme there was a limit on what my insurance would pay for - which was not true - and they just filled a portion of the prescription. Terrible service. Had to get a prescription written twice by my doctor and sent in again. Next time - I will stick to Walmart. I had never used Marra's before and the pharmacist was encouraging me to transfer my prescriptions here - I have 6 people in my family - so it would have been a lot. Lucky for me I didn't.

Staff works hard to meet all of your needs and make you feel welcome. Great service and a wonderful…read morefamily environment.

From the owner: The Pharmacy, Inc. is Bennington area's full service community pharmacy offering you and your…read morefamily with essentials to manage your health. We even deliver! We offer Medical Supplies, Immunizations, Orthopedic Supports, Veterinary Products, and Compounding Solutions. On top of the products that we offer, our pharmacists provide personalized services.

Limited supplies. Focused mainly on sleep apnea products. It wasn't what I needed but the…read morereceptionist was nice.

The service is poor. Everyone can have a bad day, so I gave them several opportunities. I have had…read moreto make repeated calls to give information on my orders (information I had already given) and follow up on my orders. Was told they were shipped out; one week later was told they were not ordered. Messages are not returned. The voice-mail system routes you to offices in different states. Truly disappointing.

NM does not appear to keep employees....always a different person! You have to expect to…read morebasically stay on top of everything.

Terrible service, never answer the phone or return calls. Completely non responsive and if you do…read morenot stay on top of everything they will never contact you. Have been waiting for a motor repair for over two months now. After a month of no contact, I finally went to the store only to find out they couldn't test the part because they needed the power cable - BUT THEY NEVER CALLED ME TO GET IT! I had to bring it to them so they could test but still have not heard anything.

Ive been with them for almost 23 years. Tom needs to take back control. TONYA Is VERY rude,…read moredisrespectful, No class! Get rid of TONYA & Nicole (so called Manager) who'd rather be friends with co-workers then doing her JOB. I feel so bad for Tom, as he will continue to loose customers due to TONYA & Nicole. Pharmacist made a HUGE mistake with my Xanax said "Take as needed for pain" I have a video & pictures I've presented to my attorney from downstate. I don't want to do this for the main reason that I love supporting my community. I've spoken to Steve who's helping Tom, as I feel he should have TONYA apologize to me. That is all I'm asking for as I told him to look at the video cameras just her body language alone was rude and very low class. I pray for Tom. As I will wait for the apology. Otherwise I'll have to do what I have to do. Sadly.

I like this pharmacy, refills on time, polite people. Highly…read morerecommended to everyone.

Their correct address is 16 Walker Way, Albany, NY…read more I can't say enough good things about Prime Care Medical Equipment, Albany, NY and the people that work there. I tried to work with two other companies prior to them to get my power wheelchair. Neither company could accommodate my special requests. Kristine, Jeff, and John at the Prime Care office had no issues working with my special requests. It is difficult for me to communicate via telephone due to not only my disabilities, but also a poor cell signal at my house. They had no issues at all communicating solely via text and email. They took care of all the paperwork and communications with my doctor and insurance company to get the proper forms filed. They were all courteous, polite, and professional every step of the way. They kept me informed of where we were in the process and what I would need to do in my home to get it ready for my chair. John worked with me to get the chair delivered when it was convenient for me. At delivery he explained all I needed to know and answered all my questions. Truly a great team at this company. I definitely recommend them if you need a power wheelchair, or any other medical equipment.

Prime Care Medical Deception is more appropriate name. After calling and discussing a rental…read moredevice, and providing them with medical insurance information, we were quoted a monthly rate. Then we receive a bill that was 7x the amount. After speaking with their professionals and management team, it was "discovered " that insurance will not cover. Many other options are available (read BBB).