Love my new Xtordinair fireplace from Brekke! The installers were very professional and did an…read moreamazing job.

From the owner: Minnesota's Oldest Family-Owned Fireplace Shoppe Since 1957…read more Brekke Fireplace Shoppe was established in 1957 and is the oldest family owned hearth business in the state of MN. Brekke Fireplace Shoppe provides customers with a personalized and friendly shopping experience. We sell gas, pellet and wood stoves, fireplaces and inserts. We also sell fireplace surrounds and stone veneer. We also provide free in home estimates.

My wife and I decided to update the 2 showers in our home. We went to a well known plumbing supply…read morestore and picked our showers and hardware. The supply store recommended Mick Gage. We got and estimate and were told that it was estimated quite high because of the unforeseen work that may come up. It was within our budget and were assured that the price would be much lower. So we moved forward withe the project. I am very handy so i removed the old tub and shower surround, replaced the sheet rock on the wall and had it ready to go. When the installer got there he said the floor for the base needed raised and he could do it easily with minimal cost. So he moved forward with the project. He installed the base and the surround, once he got to the shower door installation he told us it would not be perfect because the floor for the base was not level. He was the one that raised the floor for the base, why didn't he address this at that time? Then there was the 2 glass shelves he installed. They are corner shelves and they are almost a full bubble off level. The owner Mick would not return calls because he is too busy, but not too busy to bill us the full amount of the estimate. Not an itemized bill just a bill. When he finally came to look at the work he said we have too much weight on the shelves and used them too soon. They are screwed to the wall and they are rated for 15lbs. Shampoo conditioner and shave cream. Also the caulking looked like it was done by a 2 year old. Moving on to the second shower. I removed the old one again and the plumbing came to install the base. Well the person that wrote the estimate measured worng. Now we wait two months for the base. Finding out from the supplier that it took onlytwo weeks to get. They finally got my shower installed. I did have to do some additional sheet rock because the corners were not perfect but i repaired them and things went ok. The shelf in my shower is not level but not near as bad as the one in my wifes. I get the bill and the owner billed me $350 to come out and look at his workers mistakes. They also billed us for repairing the poor caulk work. The faucet in my sink was left loose and so were the fixtures in my shower. I know they will never fix the shower shelves because the right way would require replacing part of the shower surround. I will send them a check for the rest of the material but they will not get a labor payment until we are 100% satisfied Would not recommend. By the way they tried to blame the supplier because of inferior product. If it was inferior to them why did they not inform us at the time of estimate. They will put fireplace installation before any other project even if yours was scheduled first. I don't think i would let these people put fire in my home

Hello, my name is Bill and I'm a former employee (12 months…read moreprior to UNI). I am proud to have worked for Mick Gage Plumbing and Heating because he employs only the most knowledgeable highly motivated plumbers. Mick demands the best period. So, in turn you will receive just that, worry free service. And again I am only writing this because I'm proud to have worked with the finest, earning respect and recognition from coworkers and of course Mick himself.

We bought two different fire places from Energy Products and love them both! Contacted them thru…read moretheir website and got a call the next day! Mike was great and got me an appt for service the very next day! Can't beat that!! Bob Schalau, Service Professional, is a professional for sure....knows what he's doing. Knowledgeable, courteous, and friendly as well. I will request Bob the next service call I need for yearly maintenance! Thank you Energy Products and Design!

The glass on our gas fireplace popped out one morning as my husband was leaving for the day and I…read morewas at work. We called to speak with Mike S. He was so responsive and professional. Came out that afternoon when I got home and fixed it in no time. We have only been in our home for a year and have had to make a couple calls to Energy Products and Design. Each time we were so impressed with the customer service and information they provided. Great Company and great employees. Would definitely recommend.

Kind of a strange call to them this morning. After reviewing their website I gave them a call at…read more9:00 A.M. After numerous rings I was put on hold for over 4 minutes. Then when I told them I needed 2 gas fireplace chimneys cleaned they said they have no franchise in the area that cleans gas fireplaces. Web site didn't state that and web site also made it sound like this was a locally owned business. I'm still Not sure it is. May be a great company but website is misleading.

I am an advocate for using local businesses and avoiding large chains and corporations. That was a…read morebig part of the reason, the main reason, that I went with Christianson Plumbing & Heating to fix our gas fireplace. They were also recommended to my wife in a Facebook group when she asked for a recommendation. They also said that they charged no dispatch fee which was excellent news since we live out in the country. The pilot light wasn't working and I am less than qualified to work on a gas-anything. Their man came out on time with no problems. Nice guy. He determined that the issue was the pilot light fixture and they would order a replacement. After they received the pilot light fixture, our issues with Christianson Plumbing & Heating began. Our original appointment for install was placed on November 4th for November 10th between 12:30pm and 1:00pm. We felt this was perfectly reasonable since they were waiting on a part and of course that takes time. The day came and at 8:15 they rescheduled us for November 12th between 2:00pm and 2:30pm. Missing work for a last minute change like that is very frustrating. On the 11th they changed it again with no explanation. This wasn't a big deal as it was just an hour earlier. Then on the 12th, 9 minutes before our scheduled appointment time, they rescheduled us again for the 18th, again no explanation. They proceeded to reschedule us three more times at different times on the 18th. In between these appointments we called, usually with no answer and no calls back, many times. I'll attach the rescheduling texts I received. Their man installed the pilot light fixture on the 18th and both the pilot light and fireplace as a whole worked. Until he left. After he left the fire stopped working but the pilot light was working fine. When we called about it not working again, the reason for failure changed. Now it was two things. The first was that our thermostat couldn't handle our older fireplace. We needed to install a more basic thermostat that isn't programmed but is only tuned to a specific adjustable temperature and is American made. Second was that our fireplace is over 30 years old (it isn't) and is past its life cycle. We decided we did not want to work with them and risk the rescheduling issues again and so we stopped and received our bill. It was over $600. For a still non-working fireplace. Lo and behold they do charge a dispatch fee, one that was especially expensive since we lived in the country. Obviously we were charged for the part and obviously professional labor isn't cheap, but that was too much to pay for what we received. On top of that he left a part off the fireplace that I needed to reinstall myself. It was an easy fix, but still another thing. I went in person and we agreed to reduce the bill by half. I was thankful for that. They also explained that the reason they were rescheduling me without notice was because others heated their houses solely by fireplace and I was less of a priority...my house is also heated solely by fireplace. The reason for the confusion with the dispatching fee was: "I am the dispatcher and I don't get paid a dispatching fee." I ended up installing a thermostat like they recommended by myself. It did not work so I tried one last thing that I was nervous about trying myself out of fear of making things worse. I looked up the wiring diagram and that was when I saw that every-single-wire was in the wrong place. It took me ten minutes to fix and now the fireplace works perfectly fine. I have a hard time constituting a 1-star review but I don't see how I can post a review 2-stars or more. E.

Fantastic people and service. Highly recommend them for any plumbing or HVAC services.read more

Customer service at Haley has always been outstanding from time appointment is made till service…read morecompleted. Kolton is a great technician, excellent communication regarding arrival and everything he did. Look forward to seeing him in the Fall for our next service.

Fast, thorough, and great communication. The guys were nice and worked hard the whole time they…read morewere in my house.

Cleaned chimney & inspected. Good job. Expensive, $329. Our baffles were broken, gave $160. down…read morepayment to order parts with the final bill to be $428. We thought price was excessive. Got part from manufacturer for $54. & installed ourselves in 5 minutes. Way too expensive!!

Very good service on my fireplace. Gave me instructions on how to operate the unit since I had just…read morepurchased the home