Dr. Lavinder is great but I am very disappointed in the billing practices and customer service.read more

Dr. Lavinder and her staff are the best! Hands down! She…read moretakes care of my whole family, and has for several years!

To be honest I hate to have to write a negative review, and I never have, but I feel I need to be…read moretruthful and share my experience regarding Dr. Moore. Hopefully it will help somebody else make a better decision regarding a dentist. I had a horrible, horrible experience! I would NEVER recommend Dr. Moore to anyone. I had seen him for routine dental exams with no issues in the past, and his staff is very nice. Unfortunately, I had to have an ER tooth extraction for a lower bicuspid that became extremely infected after a filling. Dr. M was rude and unempathetic! It took over 1 1/2 hrs to extract the tooth, my mouth could not be fully numbed due to the infection being so severe, but he acted as if I was exaggerating, and became angry and frustrated because the tooth was difficult to remove. I would NEVER recommend him to anyone!

Dr. Moore is a fantastic dentist. His office is conveniently located near the Roanoke Athletic Club…read moreoff Electric Road. When I arrived for my appointment, I was very impressed by his friendly staff and state-of-the-art patient check-in system (on an iPad!). Highly recommended.

Dr Lenk is a fantastic orthodontist. She is knowledgeable, professional, kind, considerate,…read moreflexible, and fun to talk to. She has done an excellent job with my braces. I recommend her highly!

This place leaves a lot to be desired. Dr. Lenk only talks to the people in her circle or with…read moremoney. She will take care of 22 patients before you if your work takes a little longer with no apologies. She is very much over worked trying to take in all the money she can. Our dental hygienist even made the comment when she was cleaning my daughter's teeth after braces that she could tell who her orthodontist was by the sloppy job. She will argue with you that her office does not take walk ins but will take a walk in right in front of you from one of her groupie friends. Her turnover rate with employees is outrageous. I would definitely look elsewhere for orthodontic care. Just not acceptable for the money you are spending.

My family of four (all are adults) are all patients of Dr. Eschenbach. His two hygienists are…read morefriendly, knowledgeable and thorough. And unlike the experiences that others have had with chain dental complexes, Eschenbach Dental appears to be precise with its billing and honest with its charges. We like this dental office not only because of the professionalism of the dentist(s), but proximity of its location. Easy to get to with ample parking. I've had, cleanings, fillings, a crown performed. I am pleased with my experiences.

I've been going to this practice since the 90's, before Dr. E came. My husband and I are well…read morepleased with him and his staff. Very personable and gentle. We will continue going for all of our dental care..

Fitzgerald was my dentist for about 30 years and he was top notch. He was very easy going and had…read moreclass. He also did my veneers. Unfortunately he is now retired. Fintell took over and he seems to be okay. Mary Ann is the ONLY dental hygienist there that I want. She can't be beat.

Dr. Miller respects my time. I get in at my appointment time. I trust him to keep an eye on my…read moredental health and give guidance for necessary treatment. When I had to have wisdom teeth pulled, he used a method that wasn't painful, and I had almost no bleeding and no swelling. In addition, my teeth are really clean and white after my regular check up and cleaning. If you prefer a personable, professional and skilled dentist, You should give him a call. There are many consumer benefits to dealing with a smaller practice.

Absolutely wonderful experience. From the front office to my tech Amber to Dr. Margolis even…read morebilling, they ALL took their time to explain my insurance coverage, the procedure and my options All professional and polite. I really appreciated the kindness. Great atmosphere. Great team of people. Kind regards Don

I had a consultation about 3 years ago. I paid what was due at that time. I ended up not going…read morethrough with the surgery. They never made any effort to collect any remaining payment from me. No calls. No email. No mail. No reason for me to think I owed them money. 3 years later, I need emergency oral surgery, for which I had to wait a week for a consultation. A day before the consultation the receptionist called me and cancelled the appointment due to small unpaid debt. She was fairly rude about it in a "bless your heart" kind of way. I asked if I get it squared up with their lawyer could we keep the appointment. She said no, and that they would have to get verification that the payment was made and after that it would be the surgeons decision whether or not to accept me as a patient. I immediately called the lawyer and paid the amount. They said that they were notified and tried to reach me at an old address. They never attempted to call. They never attempted email. They said they would let Roanoke Oral Surgery know the amount was paid same day. I might be a weird edge case, but at this point, I feel like Roanoke Oral Surgery mishandled the situation and I question their administrative competence. I am going with another provider, even if I have to wait longer. 0/10 - Do not recommend.

Scott and his employees do an amazing job at cleaning your teeth, along with being exceptionally…read morefriendly. I would recommend this dentistry to anyone in the area, because it's pretty solid.

Still requiring masks for all in the office, did NOT disclose this policy when I made the…read moreappointment. If that's how you want to operate your business, that's your right, but you ought to disclose that policy when people call to schedule. Covid will always be around, it's little more than the flu now; I wouldn't go to an appointment with the flu--I have more sense than that. Stop with the masks, but at least stop with the lack of disclosure. When I objected at not being told, the receptionist said that the policy would continue in the future. Do NOT recommend.