We have been taking our daughter's Clarinet to Marshall Music for 3 years and she's in the marching…read moreband. For the prior 2 years, they replaced all the pads at a cost of about 150. They told us that because she's in marching band the pads would need to be replaced every year. So, the 3rd year we decided to purchase insurance, which cost 125 dollars, up front for next year to cover the repairs needed. This year when we used our insurance that we paid for last year. All they did was re-align some minor parts and were able to return our instrument to us within a day. So, this feels like if you purchase the insurance ahead of time, they will do the minimum work on your instrument but if you have an open check book, they will sock it to you. Beware of Marshall Music. I won't ever go back, and I plan on telling everyone about my experience with their company

I went here to rent a viola for my daughter. One lady came and helped me very fast and she was very…read moreprofessional.

Brian and Team are awesome. Brian has kept my saxophones in good working condition for years and…read morealways at a fair price. The staff is very knowledgeable and helpful. Hope to trade into my first Soprano soon!

This is a great music group and store. I rented a violin for a few months in the fall, the monthly…read morerental price was really reasonable since I wasn't sure if I would like playing and want to buy one. They have a ton of instruments for rent in their store. They offer lessons as well for whatever instruments on site. The lessons cost around $25-$30 a lesson. I did end up finding my own private instructor closer to my house. They set me up with the hard case, bow and rosin. I was also able to get the basic lesson book too. The violin was all tuned and had the shoulder rest on it already. The staff were helpful and informative and easy to work with for the rental and rental end process. Would definitely rent from here again.

Jon recently performed major work on my performance violin, consisting of a neck reset and set up…read moreincluding new bridge, sound post, and re-planning of the fingerboard. Also, Jon did varnish work on the instrument and a general cleaning and polishing. All of the work was spot on - neck angle and centering, bridge height, string fingerboard clearance, etc. Jon cuts a handsome bridge and does very fine varnish work, and the violin is now responding and looking its very best! It's such a pleasure working with Jon. I feel like I have my own personal fine luthier who I can work with directly as opposed to going to a major shop. Number one with him is doing great work and making sure you are happy and your expectations are met. He has always offered me follow up adjustments as part of the job, which I really appreciate. One more thing to add: Although I'm not currently in the market to buy a violin, I have played Jon's new violins and they are very impressive! Really liked his Del Gesu model. Beautifully responsive and resonant from the very bottom to the very top of the fingerboard! Check them out! - Howard V.

From the owner: Sales, Service, Restoration, Repair, and Tonal Adjustments. Hand made violins, violas and cellos in…read morethe European tradition. Make an appointment today to try the new instruments we have made or to inspect your current instrument to make sure it is sounding it’s best. All hours by appointment only.

My favorite local Music store! Best customer service out of…read moreany music store I've been to, and a very welcoming and community minded atmosphere. Guitars are always polished and in tune when you play them. Every time I've needed something that they don't have in stock, Mike would have it ordered and in the store for me by the next morning! Great prices, and they also have a very user-friendly online store. Another thing I love about this place, is that they are always adding new brands to the store and constantly seeking to improve and expand their offerings. They also do a lot for the Utica community!

The place is AWESOME. I've been there a few times and not only do they have a good selection of…read moreguitars, strings, and music galore. The owner is a great guy! He didn't just be a business man or store owner, he was laid back and hung out with me while he worked on guitars and I looked around.

Mark has been setting up, modifying, and repairing my guitars for 30+ years. He's the best!read more

Mark (Owner) is that classic old-school craftsman you want to tune, check-out and recommend / do…read morework to your Guitar. Did a great job "resurrecting" my acoustic 12-string. He's now going through my Guild D-60. Great to talk with and really cares about His work.

for a piano to rent or buy. I don't have very good credit but could pay cash if it was under…read more500.00. I can't afford delivery charges. I would like an electronic piano if possible. I've always had one and I like them very much. Can you help me find one.

Absolutely amazing collection of pianos. Staff was extra helpful and considerate of our budget and…read moreinterests.