I cannot say enough wonderful things about Riverview Animal Hospital! Every single person I've…read moreinteracted with has been incredibly friendly, helpful, and caring. From the front desk staff to the vet techs to the doctors, the level of customer service and care my dog has received has been truly exceptional. It's clear that everyone there genuinely cares about both their patients and their families, and that means so much. I'm incredibly grateful to have such an amazing team caring for my dog. I highly recommend Riverview Animal Hospital -- 10/10!

We had a good first experience here for an annual visit. Since being new to the area finding a…read moretrusted vet is important to me. I brought my dog for a nail trim which they were fully aware he struggles with and helped me through the process only to choose to muzzle him and create further trauma and worsen this process. I'm not sure why it makes since to muzzle him rather than stopping all together considering they weren't able to complete the nail trim anyway and has created further trauma related to nail trims and more anxiety and broken the trust of a newer patient. Owners should be provided the choice of a muzzle or refusal of service because now they've created a mistrust of my dog and lasting anxiety when being taken to the vet or a nail trim.

The absolute best plus a reasonable pet clinic ever created! Your pets are your family, and the…read moreteam there totally understands personal feelings. Your furry family is in the best care. Once you go, you feel like they are family, Leanna, Incredible Dr. Bob is phenomenal!

Dr. Bob and Leanne are wonderful. So friendly and patience..we love taking our Theo the cat there.read more

Absolutely fabulous vet! I have taken my dogs there forever, and they are truly wonderful people…read more They were so kind when I had to put my Lillybelle asleep.

Super friendly and timely staff. I was a new patient and they got me in right away and took great…read morecare of my 7 year old beagle mix. I'm glad to call them my dog's vet.

After moving to Covington from Anderson Township, we were looking for a veterinary practice closer…read moreto home. We read a lot of reviews and decided to come to Park Hills Animal Hospital. All three of our pets have now had their first annual visits at this practice and we've been very impressed with the care and attention they've received. Dr. Turner in particular really impressed me with his gentle demeanor and the time he spent with our kitty yesterday. He seemed generally interested in understanding her personality and he's the first vet to suggest a potential solution for the chronically cracked dry nose she experiences says every winter. It's easy to schedule appointments, the staff are warm and welcoming and when you come in, you'll see your pet's name on the blackboard by the door, which is a really nice touch.

Everyone from front desk to the doc were very nice and pleasant with my cat. I expressed concern…read morewith his breathing and sneezing but it could be that he's a big boy... 19 lbs! They listened to my concerns and had reccomendations for each one. Mind you, i called at 4:30 and by 5:30 I was at the office because they had an opening. I didn't feel rushed during the appt at all. I will be returning to update vaccinations. Also it didn't cost an arm and a leg!!! Thank you Park Hills!

We love the vets here and at House Vets for House Pets (same owner). Been taking our dog to see Dr…read moreKat for over 10 years, and she is very knowledgeable. The techs are also sweet and very caring towards our dog. All staff has been nothing but friendly, helpful, and thorough when it comes to the health and well-being of our dog. It is easy to get an appointment here or at their other location and at Rover the Rhine, they also have weekend hours. The only downside we've run into (and hence 4 and not 5 stars) is that our dog has gotten older and to get her medication anywhere outside of their preferred (usually more pricey) pharmacy is impossible. You can get a written Rx but no online pet pharmacy will take it because it's not faxed from the office (note: you can mail it in but if the script isn't given weeks in advance you run the risk of your dog going without medication for some time). They also refuse to call in the Rx so it's slightly annoying. Thus, if you are one who likes price shopping for your pet's medications, taking your pet here for care is not an option if you choose to use their vet services. It's really unfortunate because we love going here but since we suspect our pet will need more meds as she gets older, we might have to reconsider our options.

This review is only based on their veterinary services as I haven't used any of their other…read moreservices. Overall, the experience has been very good. My pomsky puppy has had several appointments so far to get all of his puppy vaccines, neutering and microchipping. The staff has always been very kind and responsive to any questions/concerns I had. Cost of services is consistent with industry standards and they take the appropriate safety precautions such as performing bloodwork to ensure your pet is safe to undergo anesthesia. That option isn't always provided at all clinics which is very concerning. I would recommend them to others and plan to have them continue to provide excellent care to my pup in the future!

They are amazing here. I have 3 tea cup yorkies. Dr Doan has spayed and neutered every one. They…read moredid so good you couldn't tell they had surgery. My little one 3 pounds needed his baby teeth remove. We asked them to do it at the same time as his neuter. We couldn't even tell Rambo had 13 teeth remove! I will always take my beloved pets here! Our rescue dog Trigger had a large hematoma on his ear Dr Doan removed it. Trigger did get! WE HIGHLY RECOMMEND DR DOAN AND HIS ENTIRE STAFF!

Horrible service and not trustworthy. We forgot about the lifetime vaccines we signed up for in…read more'23, moved across town in '24 and tried somewhere closer, and then called in '25 to ask if we could start coming back yearly and use the program. We were told YES. Made appt, drove across town for it, told NO. Office made rude comments about vet prices elsewhere and played small business victim card. Also tried to pressure into signing up again. Left without being seen and were humiliated.

This is an incredible office full of amazing folks who care about you and your animals. My cats…read morehave been patients of Dr. Olexia, Dr. Kellner, and Dr. Wood over the years and each one of them listen to my concerns, answer any question I have, and send my animals home in much better condition than they arrived in. Each person here involves you in the care of your animals with such amazing transparency, candidness, and honesty. They will show you the X-rays they take in the back so that you can follow along, they provide you with multiple care options when necessary, and are never judgmental about the care you can or cannot afford. They have an incredibly clean facility and amazingly kind staff. Twice I have come to them with medical emergencies, and twice they have saved my cats' lives. I truly cannot recommend this practice enough!!

My older dog went in for a diagnostic exam for weakness in his hind feet: he left the sedation and…read morex-rays unable to walk independently. A week to the day, he was euthanized at home by a different vet. His ER report noted an injury that Ft. Mitchell never noted: he went in to Ft. Mitchell for weakness but came home disabled, and he was totally incontinent within 48 hours of his initial visit with Dr. Kellner. The only attempt at empathy from this office was a cheap plant: I spent over $1,000 for that initial visit, and then I spent another $1,000 to put him to sleep, but all I received was a cheap plant--no phone call from a human.

I've been a grooming customer of Strasse Dog for years. When I adopted him, Pierre was VERY anxious…read moreabout haircuts from the vet/groomer near my house (and new people in general), and multiple friends recommended SD. I stopped by without my dog just to talk with Shirley about the situation, and she willingly offered to have me bring him in a couple of times just to meet her and become familiar before even scheduling a grooming appointment. We did this twice, and it made ALL the difference. She also recommended a great harness for him when I wanted to switch out of a collar. It's the only place I've taken him since. For the past couple of years, I've been feeding Pierre from PetWants, a mixture of the chicken, lamb, and salmon recipes. He liked it better than the typical store-bought kinds, but I brought home a small amount of each of the 4 main Barketplace recipes tonight after talking with Shirley and Jeff about it, and he not only ate the first serving in a matter of minutes, but wanted more even AFTER his teeth cleaning "dessert" treat. That has NEVER happened. And then the second serving was gone just as quickly as the first. Shirley, Jeff, and Chris are simply the best - they take care of my little guy as if her were their own, and this new food experience means it's the only place I'll go for ALL the things he needs from now on!

We've been taking our mini schnauzer to Shirley for 13 years. I trust her to always take care of…read moremy sweet girl. She does not like a lot of people but she loves Shirley and Jeff. They are good people and we highly recommend them!

Had to take my cat here last night. He'd had dental surgery a week ago and became very lethargic…read moreand close to unresponsive. Of course my regular vet was closed (love them as well) cuz it was 730 in the evening, and this is one of the emergency vet services their answering machine recommends. I called ahead and told them what was going on with George and they recommended I bring him in. When we got there, they took him back within a couple of minutes. About 20 mins later, they brought him back out and let me know his vitals were "nice and stable" and that I could monitor him overnight, then take him to his regular vet today. When I asked if I should check out, they informed me there would be no charge since all they had done was triage him and check vitals. Since I was already tallying up the hundreds of dollars that would be due between his emergency vet visit and his regular vet visit, you can imagine my incredible relief at that news. Thanks to them, I was reassured that George would make it through the night until I could get him to the vet today. Definitely a positive experience and if I ever need an emergency vet in the future, I will absolutely go back to MedVet.

During the plan-demic, our cat had quit eating and drinking water…read more I contacted medvet, they called me back at 3am, told me to bring him in, I did. Later that day I got a call, they couldn't find anything wrong and to pick him up, I did. Unable to enter the building due to their plan-demic 'rules', they brought him out to me and walked away??? He was scared to death and worse off. I asked another employee what was going on.... she stated someone working there was not nice to him. He came home and hid under the bed shaking. I got him back into our vet that day, told them he still isn't eating, drinking nor pooping. They kept him overnight and gave him an enema. He had falling and bruised insides and was constipated as it turned out. We picked him up the next morning and he was himself and again, better and so glad to see us. This medvet charged me over $700. to only scare him and possibly mis-treat him. I started paying them $25.00 a month, against my better judgement and the scumbags reported me to the credit bureau...... never again.

The vets are friendly and I had no issue with the vets. We…read morejust got a puppy... I went into Petsmart planning on doing the puppy plan they (Banfield)have as I assumed it was a savings. We have a cat that is 3 and is seen at Fort Thomas Animal hospital. When we went in the staff was friendly and I asked a couples questions about their plan--- that i was already planning on purchasing. Long story short his sales mode went into overdrive. I was about to tell him that we were a sure thing when he used some type of fear based sales... if my puppy... type scenarios. In any event I hate that type of sales and I did not buy the plan. We came back one more time (purely because I forgot to call our cat's vet). It was a friendly appointment but I didn't like that if I purchased the puppy plan (I wasn't going to at this time) they wouldn't discount it with what I paid for the previous appt. I just got his 16 week shots done and they have us a bunch of free things and the appt was significantly cheaper then the appts is had at Banfield.

I have never had a problem with this place. I chose banfield for my dogs because I was a travel…read morenurse and it was really convenient to be able to take them to the vet wherever I was in the country. Newport is my home location and they have always treated my dogs and myself with kindness. The staff is great about communicating well. They listen to your concerns. I like the wellness plan... all your preventative care is covered. The only thing that's ever rubbed me the wrong way was them suggesting my dog needed knee surgery after an injury. They didn't really give me another option. I ended up crate resting her for 6 weeks and she's back to her normal self so I'm glad I didn't jump into surgery.