PLEASE READ BEFORE CONSIDERING TOBIN: 1 star isn't low…read moreenough. My elderly parents had a small area of their basement that had water come in. This might have been a 4x4 area at MOST. Myself, and my 85 year old father pulled the carpet, removed the carpet pad, and moved one piece of furniture. We had two fans ourselves (one being industrial) that we put in the area, and then called Tobin. They came and supplied a dehumidifier and a couple of fans. Tobin stated that it would be around 900 dollars. Which seemed reasonable because we handled most of the hard items. The following week, the dollar amount was paid in full, and the fans were removed. My father then received a phone call stating that what was just part of the amount. They wanted $2200.00 more! They stated they have two separate departments. One that tears down and one that puts it back together. This is not agreed upon verbally. Then claiming there are two separate departments when this was NOT communicated upon arrival at the house. Their invoicing practice is fraudulent and dishonest. I will NEVER use them again for any business. I recommend ANYONE ELSE in Idaho Falls. Don't bother having the owner respond to this review. Update: Tobin's owner visited homeowner and reduced the bill.

Bad experience with this company, in my opinion they are not very honest, they were not careful in…read morehandling my things, most of them were left in bad condition, my house was left covered in dust and my carpet was damaged. I hope other people have better luck than me.

I've done business with Adam Howard- Owner @ Heaven's Best in Rexburg, ID several times over the…read morepast few years. I look forward to each and every interaction, as he has that rare combination of honor, ethics and an extremely high demand for quality and service excellence in his business. I'm very selective who I recommend in this industry, as a recommendation is a reflection of oneself... but I recommend hiring Adam for any of his services with enthusiasm and complete confidence. David Hart- Founder/CEO, RamAir International, Inc.

They did a really super fantastic job on my carpets. They worked fast & didn't miss any spots…read moreanywhere either.

Great carpet cleaners! On a short notice we had them come & clean our rental cabin in Island Park…read more There price was very reasonable and their work was excellent. We will definitely recommend them and use them again.

Our painter left a gallon of paint in our bedroom without properly sealing the paint can. Why she…read morehad thought it was okay to store paint in our master bedroom is a different story, but living with two large dogs and two small children should tell you the consequence of my painter's poor decision: a half gallon of paint poured directly onto our brand new carpet (only two weeks old). Fortunately, Medalist Cleaners responded fast. They told me to drop a damp/wet towel on the mess and wait for them to suck it clean with their industrial wet-vac. They arrived about an hour later and went to work. 30 minutes after that, they had the paint completely sucked up. The fellow doing the cleaning asked me to check it for my satisfaction and I got in there and really rubbed my fingers and palms down into the carpet and padding. My hands came away looking clean, though closer inspection reviewed a very tiny, almost invisible residue in the cracks of my hands. I asked them to give it a second cleaning and the fellow obliged. The next time I ran fingers through the carpet, they came away clean. Nice job! Medalist Cleaners came fast and helped us in an emergency. I would use them again.

These guys are the BEST! They came over and did a spring cleaning on my carpets and my windows and…read morethey left them shining. Dalton was so professional and kind and Dave was the same. They were on time and had a fair price. I would highly recommend them!

Dad's Legacy Cleaners deep cleaned my home from top to bottom! Spectacular service! Very…read morethorough,attention to detail was right on point! Her and her team went above and beyond what was expected! I will definitely continue to use them! HIGHLY RECOMMEND DAD''S LEGACY CLEANERS I thank you!

We had Sunrise Cleaning in today to clean our carpet. They were very courteous and considerate of…read moreour needs. Their work was exceptional and our carpet never looked so good. They are a division of Tobin Restoration and as is typical of all Tobin's businesses and subcontractors they did a super job from beginning to end. We highly recommend Sunrise for all your carpet and upholstery cleaning needs. They will provide you with the best service and will exceed your expectations.

He came highly recommended when I was trying to find plumbing help for my mom, initially for a…read morecouple smallish things. The person I initially called said the plumbing is likely beyond their expertise but call Joseph Sale at this company. so I did. Initially he seemed eager and came over right away. But I asked him also about an egress window. There are a few key things this house needs asap or sooner than later. So when he initially came over right away and went in the basement to see the bedroom for a proposed egress window, he saw other things that are genuinely needed sooner than later and gave an overall quote for thousands of dollars worth of supplies and work and was ready to start right away. but it was around Thanksgiving or right after and it's not my house and the holidays aren't when you want major repairs or renovations to occur. And we really need to space things out for multiple reasons. I finally texted him back recently (we'd texted back and forth when he first came over and he was responsive back then) and asked for a written breakdown proposal/ estimate of individual jobs: like one job is the tub faucet and tub replace (a major undertaking to even consider in winter, especially with one bathroom), and the leaky sink faucet and install quick shut offs, and one is the cost to replace the water heater, maybe/ probably adding the time/ cost to extend the gas line to allow a gas water heater to go with the gas furnace instead of the current electric one, one is the cost to possibly replace the old galvanized pipe and the water heater at the same time and give a written proposal for copper pipe versus plastic (the world is drowning in plastic - literally- and micro plastics are being found in breast milk but I'm supposed to assume the newer more flexible plastic pipe is fine just, mostly because it's so much cheaper), how much would the egress window be by itself... in writing please. and please tell me what would we need to do to prepare for any or all of the above because that's another thing with dealing with all the stuff near and around the proposed jobs... and it's not my house ... so I need details to be able to speak to the owner and know what I'm getting myself into because I'd need to help or it won't (and couldn't) physically happen. Any of it. I texted on a Saturday I think, but said PLEASE don't answer now; it's the weekend. and it doesn't have to be immediately. but would you please mail a written breakdown of proposed jobs and costs within the week. Didn't happen. It's been almost 2 weeks now since I sent that text. I just hope he and his family are all okay! and that there's nothing wrong that's kept him from even answering and saying I don't have time so you'll have to find someone else. He told me how busy he tends to be these days and I haven't been able to find any contractors or even a handyman/ handyperson willing to give you the time of day unless you're going to spend a minimum of $300-500 for 1 1/2 to 2 hours worth of work and $50 in supplies and maybe a half hour travel time total (recent true story!), and even then they OFTEN don't seem to think even JUST A RESPONSE is in order. I'm pretty sure just a water heater and gas line etc. to make it a gas water heater would be $1500ish for $500 in parts, but that's fine. I'll start looking soon for a certified water heater/ gas person/ contractor, hopefully who will also do the tub faucet and maybe the tub at the same time (for more of course) and/or at least the leaky sink faucet and quick shutoffs, and will give a written quote to begin with, which will be the start of healthy boundaries and guide for us all. I still welcome a written estimate/ proposal because it's still useful info for work that needs done sooner than later, but it takes time and reasonable expectations on both or all sides to make it happen.

Did great on the first job which was a water softener installation. Offered him more work -- a…read moretankless water heater system. I sent him the money up-front for the equipment but he failed to show up for multiple promised appointments. Very frustrating to block out our calendar and move around other appointments for him. A waste of time waiting for him, so we cancelled the job. He promised money back for the equipment. It's been three weeks. No money refunded yet.

I called Brennon around noon on a Friday. He was in my house in less than an hour and completed…read morethe repair job in less than 15 minutes. He is a real professional who asked several questions before he came over. He was ready for the job with all the tools he needed and was very pleasant in explaining what went wrong with the equipment. He also freely gave me advice on how to prevent recurrence of the issue. I also asked to check other things with the water system in the basement and he did without a charge. He is an excellent professional and I highly recommend him for the high quality work he provides at a very reasonable price.