Valerie is wonderful! She really cares about her clients - it's obvious. I came for a facial and…read moremassage several months ago last time I was in Truckee and came back this time because I loved it so much. I plan to make an appointment every time I'm in town!

Great place. The owner is friendly and very knowledgeable…read more I highly recommend for any of your massage needs

I visited AlpineGold Spa this past week and was very happy with the services I received! First, the…read morelocation is perfect! The studio is super cute and right in downtown Truckee. I got a brow tint and wax as well as a lash lift and I let Merritt know it was my first time getting a lash lift. She was super personable and made me feel super comfortable. My lashes turned out amazing and I was super happy with my brows as well. Next time I am in Truckee I'll be sure to stop by for another service! Prices can be a little expensive but you know you're paying for good quality treatments!

I booked online an express dermaplane facial. It was perfect. Merritt is extremely friendly and…read morewelcoming. We started on time n never felt rushed. The treatment was wonderful n the spaces for check-in n cozy treatment rooms were clean and very comfortable. I def will return. I highly recommend this spa.

You'll be in very capable hands and enjoyable company! Envy Skin Studio will be my go-to for…read moreesthetics from now on.

This is an excellent salon and wonderful service. Fantastic staff. Always smiling and always makes…read moreyou feel welcome. I have moved out of state and I will miss this amazing salon.

I had a facial done by Jen today. She was very pleasant, knowledgeable and kind. I would highly…read morerecommend her services

Belated shout-out to Christie and the staff here! Booked a non-toxic gel-like pedi back in July,…read moreand it lasted so long! Christie took care of me and my busted feet. My feet looked and felt brand new! I felt so relaxed and pampered! She didn't rush, she had such a healing energy. She was mindful and attentive during my treatment. It seemed like she had massage training, because that foot massage was on another level! She even provided a soft and cozy throw blanket which was perfect for that gray, rainy day! Will definitely book future appointments next year with friends! I didn't get a chance to make use of the entire spa! When you go, be sure to check out the gift shop. It's well curated. I love the SPF lip balm and the small CBD gummie packs for focus and sleep.

Michelle is the best! She does a stunning job on my lash extensions. She's accommodating and so…read moresweet.

Michelle is an amazing esthetician! I am pregnant in my third trimester and have had some terrible…read moreexperiences with others ripping layers off my skin (during a Brazilian wax). I barely felt anything with Michelle and she was so kind/caring. Would highly recommend her! Also, after talking to her, she has been doing this for a long time so it makes sense she is so good!

Christine is amazing! Have been going to her for ten years and love my results. Also, she has never…read moreleft any bruising which I had gotten at two previous places in the Bay Area. She never tries to push or sell you on any products or procedures unless you ask for information. Thanks Christine for your careful and precise technique.

I go here for B12/B Complex shots to help with menstrual cramps each month. I've been to many…read moremedical spas for these shots and have never had the pain relief from shots elsewhere that I've had here. Highly recommend!

I have to say without a doubt, this team of professionals are by far the most knowledgeable and…read moreeffective with their skin care services. Candice and her team give excellent advice, and I truly appreciate them. Michelle

As a previous reviewer, Meredith had mentioned, Candice does an ok job (from the one time I…read moreactually had a service- I had no time to assess what she was really like), but her interpersonal skills are lacking to say the least. And this, in the end makes such a HUGE difference. I also own my own business and have a degree in Marketing and Business Management. Customer Service can make or break a business. So no matter how "good" the product is, if your customer service skills are lacking, you'll lose in the end. As Vince Lombardi said, "It takes months to find a customer, seconds to lose one." And in this day and age where so much is word of mouth, it can be a millisecond when treated badly. In this small town, bad customer service severely hurts businesses. I went in to see Candice the first time a few weeks ago and she was a little cold when I walked in. It was all business. Not much eye contact. I thought it was strange considering it was my first time in. She did an ok job. She seemed rushed. But I wanted to give her another shot for a different service. I had a family emergency a few weeks before with someone in the hospital with a stroke and so I cancelled with her a little over 48 hours in advance and rushed to the hospital in AZ. She said, "Ok" on a text; no "so sorry to hear that" or, "When would you like to reschedule?" ....It was just, "Ok". So I had to reach out to her to reschedule later. No biggie. I just rescheduled. I did think it was weird though. It was like she was doing ME a huge favor. But it was the second time that I came in that really started the ball rolling in negative impact. I came through the door and Candice was in the back and she was in a flurry of emotions. She had a family emergency and was shaking and crying a little. Which I get! She said she just wanted to get out of there to be with her son who may have had covid. I could totally empathize having just gone through an emergency. She said she could still do it, but was shaking and kept saying, "I have no time to numb you!". I told her that family comes first and to please just attend to her son and we could reschedule. I had cleared my whole day for this, but I totally understood. She handed me a container of lidocaine and told me to numb my own face 40 minutes before coming in next time...um...ok...I've never numbed myself but...ok...I just was worried for her and her son. Little did I know that from hearing from others, that she has a temper in general. We confirmed a time for me to reschedule by text and I put it in my phone. Only, I put it in as a half an hour later by accident. So, there I was on the morning of my appointment, numbing my own face (with no instruction from her on how to do this exactly), and I get a text with her saying that she would not take any clients 10 minutes late. Hmmm...I realized my mistake and called her to ask if I could still come in (it was 15 minutes past at that point). She was so angry and said she was "annoyed" at me and said that she "wished me luck" in finding a new provider and no goodbye. Wow. So it seems to me that she slams her clients in there back-to-back and has them do their own numbing. It seemed so strange to me at the time, but now I understand because she books her clients back-to-back and doesn't waste her time numbing clients and has them do it themselves. Word to the wise, do not get on her bad side. She has zero empathy for you. She just wants your business. Too bad. I really wanted to give her another try.

exceptional haircut, great quality, amazing people, lovely atmosphere! 10/10 recommendread more

I arrived a few minutes early for my appointment, and was not even acknowledged, let alone greeted,…read morefor about 20 minutes while I waited on the bench next to the front desk. However, two employees did go out of their way to greet the man next to me, with one apologizing for the wait and assuring him she would be with him soon. I was getting close to just walking out because at about 15 minutes after my scheduled appointment time, when someone finally came over and asked for my name. My stylist never introduced herself, so while she was nice enough, I don't even know her name (and she isn't listed on the website, either). I got a simple shampoo & blowout, and during the shampoo she used the hottest water I've had in a salon. She did not ask me if the temperature was okay, if I had a preference, or check in with me at all -- and I'm the kind of person who likes a super hot shower, so I was surprised by how hot the water was even to me (it was fine for me, but I know that is way beyond lots of people's heat tolerance level). I am sure she would have changed the temperature if asked, but never in my life has a stylist just not checked in on that during a wash. The blowout itself really did come out nice, but I was also surprised by how old the salon is. I think me and my stylist were the only people under like 60 years old in there, so it may be more geared towards an elderly demographic. I am glad I got the stylist I did, because I have never felt so disrespected in a hair salon before (by the other staff) and am honestly still in shock with how little regard the employees had for a customer. Some of them were sitting down and waiting for timers, so it's not like no one was available to greet me, either. Not to mention, I had to wait more than 15 minutes after my appointment time to be acknowledged -- it's not asking a lot to simply be informed if they are running behind. Especially since the man next to me was given that courtesy and respect! I would never go back and would not recommend it, despite the fact that my hair did come out nice at the end of the day. It was just such a bad experience overall, though my stylist really did seem sweet (she is the sole reason I gave 2 stars and not 1), unlike the rest of the staff. The salon itself is also tiny, crowded, hot (they seemingly have no A/C and just kept the door open), and not well ventilated. Save your time and money -- there are lots of other great options in town.

Did not enjoy the experience. The staff were unprofessional and the treatment over priced for the…read morelevel of skill. I would not return or recommend this place to anyone. I requested a brow lamination with brow shaping. I've had my brows laminated before and this time the result came out very different than any other lamination I've had before. The brow shape was sloppy and had to be corrected by another salon. The employees talked and gossiped with each other throughout the treatment which made the experience uncomfortable. No one introduced themselves. The whole experience was expensive and disappointing.

I booked a dermaplane facial with Alana, the owner, and I am simply blown away. I've had many…read moreservices done from many different salons and after this experience I will never go to anyone else. Not only will you be treated like a queen but you will also get some great knowledge in the process. They have a very experienced and knowledge staff, and offer MANY services. Of all the reviews I have done, this one takes the cake and gives it to you too!

Jess and her staff are Amazing!! They are so friendly and personable and really make you feel…read morecomfortable. They are very knowledgeable and give great suggestions. 5 stars all the way!

Jessica and Janet are warm-hearted, take time to understand the results you are looking for, and…read moreare expert practitioners. Jessica has an artist's eye and she is patient, intentional, and delivers the most beautiful and natural results. She is genuine and kind and you can tell she really cares. I am still grateful to Janet for the time when it was my last Botox injection before getting pregnant and she got me through over 2 years without Botox! I go to their Reno location and it is chic and inviting. I am always very happy with my experience and results from Tahoe Injectables and highly recommend them!