Personal Touch came and turned a bad situation into carpeting that looked brand new. The house…read moreimmediately lost its bad odor also. Even the dog was happy with the cleaning. I highly recommend the quality of work and the affordable price! Rick S. Springfield Mo

I cannot say enough what a great job they did today on my carpets. I researched for quite a bit to…read moresee where I could get the most reasonably priced carpet cleaning but also ensuring that it is done well. They asked if I had pets and did a special service for my puppy and the effects he has had on our carpets. They were quick, polite, informative, and overall a great company! I cannot recommend them enough!

Just had carpets cleaned by this company yesterday and am very pleased with the results. First, I…read morewas thrilled that when I called to schedule, the telephone was answered by a person - Dana, the owner. (I had called three others that went straight to voicemail.) Second, Dana was very professional, accommodating, and didn't rush through things. She answered all my questions. The team of two arrived on time and were thorough with their pre-inspection and pre-treated certain areas. They use the agitation method which I personally feel is superior than just running over your carpet with a steam hose. My carpets weren't oversaturated. They even brought us new client gifts. I hope to have them back in my home for the next semi-annual cleaning. If you're looking for gimmick promo specials or a rush through job, this isn't the company for you. But if you want quality work by professionals who actually spend time to do the job right, then I highly recommend them.

Great cleaning service. Amazing company! Great customer service and the service provided was top…read morenotch!!!

Anyone needing a family locally owned carpet cleaning service in the 417 area needs to give Steam…read moreMaster a call. Showed up on time and provided a detailed carpet cleaning which made all of our rooms smell super awesome and so clean we almost don't want to ever walk on the floors again...but we will...because having your carpets professionally cleaned doesn't have to cost a fortune. We will be repeat customers for life!

Horribly rude and disrespectful. I called to inquire about an inspection. Within a few words of me…read moreexplaining what I'm looking for he talked over the top of me and starts explaining to me a completely irrelevant situation. He goes on for awhile before I interject and tell him he's misunderstood. I get about 4 words in again and he does the same thing. Completely refuses to listen to a full sentence but is happy to rant manically about what he thinks the topic of discussion is. I respectfully tell him again that he's misunderstood me and I'm happy to explain briefly if he's willing to listen without interrupting. He said he's not interested. I find it hard to understand how he thinks he knows what I'm about to say when I got a total of less than 2 sentences in while he spoke for about 5 minutes of completely irrelevant info. If he was too busy or not interested he should've sent me to voicemail or politely explained without hatefully wasting my time.

We were in a tight spot with repairs being needed in a very quick timeframe. J.R. and his team…read moreworked over the Fourth of July weekend to get the job done. They completely remediated our crawl space of extensive mold and fungal growth. They removed debris and trash in the crawl space that was left over from previous contractors. They installed a vapor barrier throughout entire crawl space. They repaired/replaced several floors joists and portions of the rim & sill plate. J.R. provided all his paperwork (certification, etc.) when he came to do the initial estimate. His honesty and professionalism were a welcome breath of fresh air. I will (and already have) recommended them to several people.

We had mold remediation done as our bathroom had leaked into the basement. The crew was very…read moreprofessional and swift with the demo and remedying. I appreciated how clean and prompt the crews were. This went way smoother than I ever dreamed.

One of the worst contractor experiences I've had and I do multiple renovations per year. My tenants…read morecaused a fire in our rental property in March of 2025. I called ServPro who gave me an estimate quickly and said they could begin the job at soon as the tenants were out and it would take 3 weeks. As soon as we received the all clear from the fire investigators from both insurance companies we gave ServPro the go ahead to get started at the end of April 2025. They were aware that I lived out of state and was relying on proactive communication to keep me updated on progress. The 3 weeks of mitigation turned into 2.5 months during which time I was passed between 3 different project managers who never knew what was going on with my house anytime I asked. Every time I could get ahold of someone they would apologize profusely for how badly managed my project was, swear this was not how they do business, promise that they would get to then bottom of things and then low and behold I wouldn't hear from them again and the updates that were promised would never come. I finally gave up on them and decided to go with a different contractor for the restoration phase because of their horrible communication. Unfortunately now that the project is finally done and work is complete 9 months later, the total bill for all work reimbursed by insurance exceeds the thresholds that my mortgage holder will pay out without signed invoices from the contractors. My contractor that did the restoration phase signed the paid invoices within 24 hours. I'm now on day 8 of emailing and calling ServPro Springfield because no one will sign the invoices or get back to me. I have a check for multiple thousand dollars to reimburse me for work on a house that has been costing me over a thousand dollars to sit empty for 11 months now and I can't get it cashed because ServPro can't be bothered to docusign paid invoices from last July and August. Do not do business with this company if you value your sanity.

A clean cut respectful gentleman showed up and was fast and courteous to do the single room medium…read morepile carpet and stairway we requested.

I am such a fan of Dynamic Carpet Care! The professionalism exceeds every carpet cleaner I have…read moreever had. I am 52 so lots of floors to clean while raising 3 kids. I trust them so much I even had them come out to do the new house and the Luxury vinyl Plank floors to ensure the floors get a deep clean every 6 months. This company started in Tulsa, they do great work! They are Always on time, always professional. I have used them 3 times! I love that I don't have to "hope for the best" when I need my floors cleaned. They are the best!

On time, removed a very old stain carpets look great house smells good Very Pleasedread more

Absolutely amazing professional highly highly recommended no more smell is no more stains the…read morecarpets look amazing comes with a guarantee super nice people caring inexpensive can't say enough about

great job cleaning our carpets like always. we've used Levite Carpet Care for years and have…read morealways been pleased with the job Levin does.

I called to get a quote when the guy called me back all he wanted to do is be condescending an…read moreargumentativ. It was actually pretty strange that was just a few min call I couldn't imagine how bad and unprofessional it becomes the more involved you get with them! So save yourself the headache!