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Active Physical Therapy

5.0 (1 review)
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Services - Active Physical Therapy

Physical therapy

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1 year ago

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Fort Washington Health Center - Lobby

Fort Washington Health Center

1.7(18 reviews)
0.9 mi

if you love your family please don't send them to this place. It is horrible. The staff does not…read morecare about the patients. My sister would sit in her urine and poop for hours before they changed her, despite her constantly hitting the buzzer. Sometmimes my other sister had to call up there. They don't hold regular family meetings. The social worker is lazy and is more interested in trying to hand out his number and talk inappropriately to the family member picking up my sister than doing his job. If I could give them zero stars, I would. Stay away from them and their sister rehab in Clinton!

The yard is full of litter, the building is run down. But for a short stay I thought the location…read moreand care would work. I was so wrong! Drugs were never administered on time, and one had to be to eat properly. The food was never what the slip of paper said, with 2-3 items missing plus substitutions were common. (Obviously, they are telling Medicare and the state they serve what is on the slip.) I knew within an hour. The man sharing the room is sitting up in a blood pressure coma when we arrive and never has visitors so I help him cut his food and chat -- until the nurse tells me, "You cannot go inside his room! You are not family!" One example: The nurse brought in an opiod when Admissions was still there. (Later, Admissions tells me, "she was just showing you she had it" -- right, in a cup starting for the patient.) I said absolutely not, it is for severe pain only when Tylenol did not work (the Rx said for pain only). The next day I could not wake the patient until 4 PM. I insisted on seeing the records and they administered the opiod before I arrived. He got severe edema from the opiod and whatever else was poorly administered. I told the nurse, propped his feet, brought in a virgin pina colada (pineapple for bromelain, coconut, lime peel all good for edema), asked for the toilet to be emptied. He could barely move and was worse than in the hospital. The next morning, his toilet was never emptied, the pillow at his feet was missing, his edema was the same. I hit the alarm five times and waited over an hour asking for the help. No one showed but the alarm light in the hall was turned off each time. So I left to stand at the nursing desk waiting for the nurse in charge to acknowledge me. Finally: "my husband has severe edema in his legs, please help." "what do you expect me to do about it?" she says, glaring. I'm frightened. I rush back to the room and his head has no pillow. His feet are lowered and there is a pillow on top of his knees. His toilet still stinks. I call the case manager and rush the patient away as fast as possible.

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Fort Washington Health Center
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Sports Pro Physical Therapy & Aquatic Center

Sports Pro Physical Therapy & Aquatic Center

4.0(4 reviews)
1.0 mi

The entire staff (Dr. Johnson, MK, Toshita, Tamara, Christian, Marissa & Minerva) are all very…read morewonderful. They're friendly, very accommodating with scheduling, very encouraging and most importantly, they truly want to help their patients heal. Most insurances are accepted and their appointments get booked pretty fast, so don't hesitate to give them a call!

Physical Therapy front desk receptionist in Dec2016-17 & the therapist from then was rude by…read morecalling me a liar, stating I need a script from a physician to come to physical therapy (PT) even though I gave them my post operative notes from an approved Medicare surgery. Medicare states that all "original medicare patients" do not need a script for anything except lab work or imagery. Medicares website policy on PT states: Medicare Part B (Medical Insurance) helps pay for medically necessary outpatient physical therapy. (Medical necessary means: Health care services or supplies needed to diagnose or treat an illness, injury, condition, disease, or its symptoms and that meet accepted standards of medicine.) The physical therapy centers "interpret" Medicare's statement as "only a doctor can deem it a necessity" & because PT clinics don't have "MD" credentials, you have to get evaluated by a physician outside their PT clinic for approval of PT prior to receiving treatment. I've received answers from several different customer service representatives at Medicare & their supervisors. They've stated that it's not a necessity to get a script when I: 1. Have an MRI diagnosis 2. Accomplished pre-op PT before Medicare surgery approval 3. Have the surgery approved by Medicare A physical therapist can do an evaluation after surgery & write notes to Medicare that PT is needed after my approved Medicare surgery per the "specific Medicare written guidelines". You cannot find where the necessity must be on a script from a doctor nor it has to be from a physician outside of the PT office. After an MRI diagnosis by a radiologist doctor, I had a July 2021 surgeon visit & an August 2021 physical therapist evaluation in which they both stated physical therapy is not how you treat my injury...only surgery can fix what I have... But yet the PT clinic booked PT appointments even though the injury was deemed "surgical repair only". The PT made my injury worst. Wouldn't you worry about not getting reimbursed for an injury physical therapy is clearly stated it won't help? Which means my Aug-Sep2021 physical therapy should have not been paid for by Medicare since PT was NOT "...medically necessary...". It seems as if interpretations should not include words not written. Clearly the Medicare words written does not state in what form to receive my diagnosis/injury. Which makes this companies assumptions unwarranted. But allegedly PT still has to be booked to "check a box" with Medicare because, Medicare won't pay for surgery unless you try PT 1st even if it's medically written that PT isn't medically necessary for my particular injury. So you're saying Medicare would risk injurying a patient further after 2 medical professionals tell them that PT will not only not make the injury better, but could further injure the patient? Regulations change periodically in any job & Medicare isn't any different. This office might want to keep abreast of how to write evaluations to ensure reimbursement. It just seems as if this company wants i.e. a surgeon to agree with a therapist prior to a therapist eval when Medicare only needs 1 statement from anywhere (MRI, lab work, post-op notes) diagnosing me & then have a therapist professional state how to proceed after the diagnosis.

Active Physical Therapy - physicaltherapy - Updated May 2026

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