The entire staff (Dr. Johnson, MK, Toshita, Tamara, Christian, Marissa & Minerva) are all very…read morewonderful. They're friendly, very accommodating with scheduling, very encouraging and most importantly, they truly want to help their patients heal. Most insurances are accepted and their appointments get booked pretty fast, so don't hesitate to give them a call!

Physical Therapy front desk receptionist in Dec2016-17 & the therapist from then was rude by…read morecalling me a liar, stating I need a script from a physician to come to physical therapy (PT) even though I gave them my post operative notes from an approved Medicare surgery. Medicare states that all "original medicare patients" do not need a script for anything except lab work or imagery. Medicares website policy on PT states: Medicare Part B (Medical Insurance) helps pay for medically necessary outpatient physical therapy. (Medical necessary means: Health care services or supplies needed to diagnose or treat an illness, injury, condition, disease, or its symptoms and that meet accepted standards of medicine.) The physical therapy centers "interpret" Medicare's statement as "only a doctor can deem it a necessity" & because PT clinics don't have "MD" credentials, you have to get evaluated by a physician outside their PT clinic for approval of PT prior to receiving treatment. I've received answers from several different customer service representatives at Medicare & their supervisors. They've stated that it's not a necessity to get a script when I: 1. Have an MRI diagnosis 2. Accomplished pre-op PT before Medicare surgery approval 3. Have the surgery approved by Medicare A physical therapist can do an evaluation after surgery & write notes to Medicare that PT is needed after my approved Medicare surgery per the "specific Medicare written guidelines". You cannot find where the necessity must be on a script from a doctor nor it has to be from a physician outside of the PT office. After an MRI diagnosis by a radiologist doctor, I had a July 2021 surgeon visit & an August 2021 physical therapist evaluation in which they both stated physical therapy is not how you treat my injury...only surgery can fix what I have... But yet the PT clinic booked PT appointments even though the injury was deemed "surgical repair only". The PT made my injury worst. Wouldn't you worry about not getting reimbursed for an injury physical therapy is clearly stated it won't help? Which means my Aug-Sep2021 physical therapy should have not been paid for by Medicare since PT was NOT "...medically necessary...". It seems as if interpretations should not include words not written. Clearly the Medicare words written does not state in what form to receive my diagnosis/injury. Which makes this companies assumptions unwarranted. But allegedly PT still has to be booked to "check a box" with Medicare because, Medicare won't pay for surgery unless you try PT 1st even if it's medically written that PT isn't medically necessary for my particular injury. So you're saying Medicare would risk injurying a patient further after 2 medical professionals tell them that PT will not only not make the injury better, but could further injure the patient? Regulations change periodically in any job & Medicare isn't any different. This office might want to keep abreast of how to write evaluations to ensure reimbursement. It just seems as if this company wants i.e. a surgeon to agree with a therapist prior to a therapist eval when Medicare only needs 1 statement from anywhere (MRI, lab work, post-op notes) diagnosing me & then have a therapist professional state how to proceed after the diagnosis.

I wouldn't recommend this place to anyone looking for serious therapy. You're better off sitting at…read morehome watching TV than coming here. The way this place is run is a complete joke. The fist day we came, one of the therapists was trying to convince me NOT to come and observe. Later, I had realized why. It says "One-On-One" on the schedule, but it is nothing like that. The therapists literally walk around giving multiple patients exercises to do, leave and then come back for another. In between this time, they small talk amongst themselves about their personal lives. The therapists have exercises such as " the bike" and "corn husks" which involve no interaction from them. The majority of the sessions are spent doing these types of exercises. The therapists barely interact with the patient. I was not happy with the way this facility was run, especially for a stroke patient. Later our therapist kept warning us of an "if we don't get approved" for future sessions scenario. She tried to sell us a "gym membership" at their facility as a "backup plan" to being declined for PT. This was mentioned to us multiple times within the next few weeks. At this point I had an eerie feeling that were were about to be kicked out. The therapist all know how approval of insurance works and they deliberately wrote to the insurance company so that we would NOT get approved for future visits. Perhaps they'd rather do sessions with young athletes who only have minor injuries. This happened shortly after for OT as well. Also, the scheduling here is horrendous. There would always be gaps in-between approvals for additional visits. They cancelled multiple appointments on the same day of the appointment. Zero consistency. Strokes are a time sensitive recovery and this facility was a big waste of time.

From the owner: Experience the power of physical therapy with NovaCare Rehabilitation. Our physical therapy team…read morewill design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

New management, cleaning on a daily basis I was there for five days and the floors in our room were…read morefilthy. They weren't never clean the five days I was there the bathrooms weren't sanitize, clean or mop at all for five days I was there. The hallway floors were never mopped only swept once a day. The telltale sign of Phil was the constant smell of feces and urine. You get ice water that was served out of a picnic cooler with a plastic medium to go cup. The car they wrote that around on was made out of PVC pipes on wheels with a hole at the end of the cooler that dripped into a bucket at the bottom no thank you they had no stove or ovens. Eggs were microwave. The residence that were able went out to eat or Uber eats or family members will have to bring them food and Water bottled water. You brush your teeth with your bottle of water. caution on using the faucet or sink in your room I witness staff taking someone's porta potty feces poured in the sink instead of the toilet, pour water into the bucket, then took that into the bathroom and poured it in a toilet. During that time there in the evenings, heavy marijuana use and alcohol for through there residence and staff 2:58 AM front desk staff sleeping . So unprofessional irresponsible, filthy dirty disgusting and I wouldn't take my pet there. If you guys have any residents at this facility try to make a way for them to find a better place to stay. They deserve better and it had enough nerve to have a three star it should have zero stars it should be closed how they pass inspection is beyond me. The electrical sockets are not even properly done. They have to be paying someone no way facility like that could be kept open incredible save people OMG.

Rude staff. Incompetent staff. When you call the office,…read moremore often than not, you get the answering machine. It takes days to return phone calls, if they return your call at all.

Today was my first visit prior to upcoming knee replacement surgery and the staff were great and…read morehelped pave the way for me to deal with this scarry operation and recovery coming up.

A series of unfortunate events led me to this facility. SS Rehab is located on the first floor…read moreinside an old brown office building. Once inside, it's bright, colorful, and a cheerful staff member greets you. Unlike other Physical Therapy places, this one doesn't have a sterile clinical feel with lots of beds and plastic dividers sprawled around. Instead, it looks like a place designed for active people who are ready to exercise and stretch their way back to good health. I had an injury that caused major neck/back pain and pesky tension headaches. I exercised patience with this process since the progress is incremental... All of my visits and treatment occurred under the direction of Clinical Director Dr. Anane. He's a licensed chiropractor so clients receive functional rehab and chiropractic care in one place. This doctor has an excellent bedside manner and avails himself to any questions or concerns that you may have. Additionally, all of the functional rehab specialists (Paris, Mia, Migma) who I've worked with are competent and hold Kinesiology degrees. Thanks to the team I am well on my way to recovery. I've also been educated on the holistic and therapeutic benefits of chiropractic adjustments and additional exercises to enhance my current fitness routines. If you're ready to get aligned and/or restore strength and flexibility lost for whatever reason, give this place a try. I highly recommend it!

Active Physical Therapy PTs are excellent at their job. My husband is improving tremendously upon…read moreevery session. The problem is not with them - but with the schedulers at the front desk. They've called twice because of double-booking. I am my husband's care-giver, and I am not retired. I worked my meeting schedules around the initial - and yes, second schedule changes. I should not have to do this... It is poor business practice to misrepresent this fine organization. The front desk has also called with a schedule that they only provide for Medicare clients. My husband is not on Medicare; he is on my primary BCBS insurance. Again, the organization is being misrepresented, and it's just a matter of time before it begins to lose clients.

Hi I'm just here to say I went to to active Physical Therapy for a car accident 2 years in a row I…read morewas a non believer in physical therapy my back was so bad I couldn't walk down the steps without holding the rail 4 weeks in for the second time my back is feeling great I'm 51 years old but a young 51 I don't write reviews and I'm not into technology but I had to take the time out say wow active Physical Therapy in Clinton is the best and the staff really take care of u unbelievable so if ur having any pain and in need of physical therapy this is the place to go trust me they won't let u down.

The therapist (Raja) was thorough, listened intently to my concerns and made the plan very…read moreindividualized to my needs. I have been an RN for fifty years and this type of care is much respected and appreciated. The receptionist (Deborah) was very accommodating, thorough and knowledgeable. The employees were kind, cheerful, and altogether provided a delightfully therapeutic visit. Thank you. I look forward to completing my care.

My mom LOVES this terrific physical therapy studio. She started going there about five years ago,…read morebased on her doctor's recommendation. They've supported her with the normal aging stuff, and in the past 6 months have been helping her prep for a knee replacement. Today was her first appointment post-surgery, and it is REMARKABLE how well she is doing so quickly. The team here focuses on functional approaches, changing up the work every session so she never gets bored. She's really appreciate me how creative they get in order to customize their approach for each client.

Nearing 7 decades of a physical life, I've put a LOT of wear and tear on my body. I've been coming…read moreto Full Strength for a while with several areas of work. Every therapist has been effective, some areas are taking more work. I'm writing today regarding the superb post-right shoulder replacement PT. My therapist is Libby Sudhoff, she is more physical than most, and will work at any discomfort to mitigate the pain. I've had 12 sessions with her and only a few more before she goes on to her next traveling PT assignment. I'm very grateful for the progress and reclaimed flexibility her work has done for me.

I went to Full Strength Physical Therapy for a hip and IT band issue. I saw Katherine (Kit)…read moreStoelk, who is excellent. She is extremely knowledgable, and listened to my concerns. She was able to put together a program that quickly had me on the road to full recovery. The exercises and stretches she gave me were exactly what I needed, and I am back to full strength again. Highly recommend.

After my back injury I really needed some help and I asked one of my relatives if he knew any good…read morephysical therapists. He wholeheartedly recommended Dr Carlton McFarland at Active Physical Therapy! Upon arrival I was impressed by the facility and equipment. Even more impressive was Dr McFarland's expertise, knowledge, and caring nature of all of his patients. He really puts patients at ease with his demeanor and the rest of the staff are very caring and skilled as well. A few months later after treatment and my back feels great again!