I usually use your local cvs or Walgreens but after visiting a doctor in the area i was referred to…read morethe pharmacy close by. I arrived at the pharmacy all my medication was ready and I also wanted more information regarding the medication I was taking so the wonderful pharmacist took her time to explain the side effects detail by detail which is alot more then any cvs or Walgreens has done. I will for sure be changing my pharmacy to Whole Health Pharmacy because they do care about there customers concerns and well being. They also have free Delivery!!!!!

Chris has reached out several times since I stopped using Whole Health to make amends and ensure I…read morehave an avenue to receive medication in the event I run am unable to get emergency refills. Chris is proactively making an effort to remediate the wrongs and has gone so far as to get in touch with a startup specialty pharmacy in my area to (hopefully) serve me someday. He was also able to better explain the issues regarding the contractual relationship with specialty pharmacies and insurance, the reason I wrote my last review. While I am grateful for the actions Chris has committed to in order to improve Whole Health, I stand by my previous statement regarding the employees. I don't believe in absolute perfection from any business is possible every time, but every call made to Whole Health (that wasn't Chris) involved me arguing or pleading for help. I just don't think I should be in tears or allow a pharmacy to disturb my peace because the employees refuse to provide me solutions. I shouldn't have to ask for Chris on the phone as a last resort, only to find it ineffective in helping my problem. I also don't find it fair to blame an entire company for the faults of a few. I appreciate the apologetic calls but until I have experienced the improvements myself, I can only rightfully rate this pharmacy 3 stars.

I have been coming to this Professional Pharmacy since 2018. I was tired of CVS on 17th street…read morewith poor wait times and customer service. This Pharmacy was online as the closest Pharmacy so I tried it. When I first came in they were busy but I was greeted by Denise and she was helpful and very nice. She helped me with my prescriptions and really helped me the medicines that were not covered by my insurance. She has me wait and she found a way to get me my medicine for free through a program. I was very happy. Then I found out she was the actual pharmacist . She went way above and beyond for me. The whole staff there for all these years have been the best. I don't feel like some number or name when I walk in the door I feel like I am around people who actually are happy to see me and help. When I have needed help over the phone they always have taken care of me. This is the pharmacy for my whole family and I am not going anywhere else. I recommend this Pharmacy to everyone. I give this place the highest rating possible.

I spoke to the patient (father), and he confirmed that he did not authorize to leave any…read moremedications in the mailbox. Patient was confused (with me) when I asked if he gave the pharmacy authorization to leave his medications in the mailbox instead of ringing the doorbell and hand delivering them to him. He asked if I was crazy and stupid and why would he walk to the mailbox when he can have it hand delivered to him. So.... We do not know what Denise is talking about. She might be confusing her patients.

Amy the pharmacist was amazing! She took care of transferring my mom's medications from CVS quickly…read moreand with such kindness. Truly appreciated her professionalism and care!

My initial contact with this pharmacy was positive. I choose to use them due to the prescription…read morecost to my insurance company thinking that this might help keep costs down. This went very well until the prescriptions began to be filled too soon for me. I was running out of space in my freezer to store them. I called and asked that they not fill the prescription until I needed it and to call prior to filling it. This was the process to be followed. It happened once. After they went back to how they handled it prior which i was not happy with. I have requested on multiple occasions to have a prescription transferred to another pharmacy and it still has not been transferred. I have spoken to the owner, the pharmacist and employees. The initial conversation I was informed there were no more refills. They would obtain a new prescription and transfer it. The prescriptions stopped coming. Then without warning they began again. A week prior to needing the medication refilled I found they had filled it and dropped it on my front bench without informing me. I called again and asked that they transfer the prescription. I was assured the transfer would occur. Two weeks prior to needing the medication refilled I found they had filled it and dropped it on my front porch without informing me. I called again and asked that they transfer the prescription. I was assured the transfer would occur. Three weeks prior to needing the medication refilled I found they had filled it and dropped it on my front porch without informing me. I called again and asked for the owner. I informed him what had been happening. I again asked that they transfer the prescription. I was assured the transfer would occur. This happened again so I called and spoke to the pharmacist. I told her that I would be filing a complaint about the handling of this one prescription. She told me this would be addressed. I had called the new pharmacy to request they fill the prescription. I was informed they did not have it and they would call Beach Terrance to get it transferred. I had now no more of one of my medications. I had now been out of the medication for 3 days. I called Beach Terrance and asked if they still had the prescription. I was told they did. I asked that they fill it and them transfer it. I was told they would do so. I just checked after 3 weeks and found this still has not been transferred. I will call again tomorrow and speak to them once more. I have enough on hand now to make it to my next appointment with the prescribing Doctor. If this has not been transferred I will request a new prescription.

Best of the best! She goes out of her way to meet my needs instead of always putting money first…read more She also makes me feel very comfortable explaining my needs to her. There are many other pharmacies around and closer to my house but I don't mind taking the time to drive here.

Very welcoming and they make me feel extremely comfortable…read more They also explain things carefully with all the details. The wait isn't too long and it is right next to a convenient store.

Not surprised about the one other review being for a dog prescription. They held my flea med…read moreprescription due to a decision I needed to make on taking only a 6 pack since they dont sell individually. For context I was given a 9 month prescription. Came in but they said they sell by the 6. They dont sell individual. I had an option to take the 6 or take my prescription back & find somehwere that does sell individually. I came in saying I could take the 6 since my dog is a week passed from his last flea meds. But they said I couldn't even purchase my 6 until they notified the vet. WHAT SENSE DOES THAT MAKE?!? They blamed the Vet for playing a Hold until they get notified of me going for the option to take the 6. I could have take the 6 pack & you could have let them know I took only 6. I have to wait until next week to be able to swing by for them as I have no time.

I don't usually write reviews, but this pharmacy really deserves one. Every time I visit, the staff…read moreis friendly, helpful, and efficient. As long as I give them the info they need, my prescriptions are ready fast--I'm normally in and out in about 10 minutes. Any delays I've ever seen are usually caused by customers who come in expecting their meds to be waiting for them without giving any details. The team here always goes above and beyond, and that's why I keep coming back.

This pharmacy has been shorting my mom on her prescription count for the last 3 years. She never…read morebrought it to my intention until now, which is why I'm writing this review. I understand if it's a 2-3x occurrence, but when it is continuously 1 short, I believe that it's an intentional act to save themselves money. The customer service is also unprofessional.

You're putting my family's lives in jeopardy. The physician clearly wrote out 3 refills for an…read moreantibiotic and can come back when the next refill is ready. You guys are telling my family member that all of the refills have been full-filled? This is the first of three, how is it already full-filled? You gave the run around when my family called for the refill of the antibiotics again saying you cannot refill them. I call MYSELF (knowing how the health care system works), you tell me that it's still available for pick and that only 1 of 3 is full-filled. Liars. Scammers. Putting my family in jeopardy.

Used to go here before my insurance got changed, but my folks still go here. Stopped by to pick up…read morethe meds for my folks. Still a great and caring place. I Plenty of parking and clean, organized place. The staff and the owner are very friendly and caring to their clients. Thy do go out of their way to make sure go get what are needed and sometime search for better co-pay deals too. Miss them but at least I do see them here and there when p/u meds for my folks.

One of a few pharmacies left with a GREAT service. This morning was busy and I was served faster…read morethan a McDonald. Thank you to an amazing staffs.

The pharmacy are friendly and answers all your questions. The wait isnt bad, you get your medicines…read morein a timely matter

The best pharmacy in OC. Pharmacist is very friendly and nicely. Good service and fast deliver. I…read morelove it so much.