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Active Care Pharmacy

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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5 years ago

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The Medicine Cabinet

The Medicine Cabinet

3.7(6 reviews)
0.5 mi•Wilmington
•$

I love this little diamond in the ruff. I started coming here thanks to the pandemic and CVS not…read moreaccepting electronically sent scripts from my doctor. (Isn't that strange?) Anyway, the staff is always pleasant, knows me by name and usually have my meds ready within 15 minutes.

This place is extremely unprofessional!!!! I come yesterday…read more& they tell me it will be a 30 min wait, so I tell them I would come back to pick it up today so I DO NOT have to wait !!!! I come in now, & they can't even find me in their system ???? Are you kidding me ???? Next, once they get that situated, they tell me that it's going to be a 25-30 min wait !!! Excuse me ??????? Wtf did I come in for then ??? To wait ????? No !!!!!! The girl who told me there would be a wait needs training on her customer service skills !!! I came in yesterday at 2 pm. ! You close at 6pm!! So why is my prescription not ready??? Wtf are you guys doing all damn day ???? You guys are pathetic ! I should have known better ! Then, I try calling the number they have on the wall for a complaint, and does it work ??? Absolutely not !!!!!!!! This place is a joke ! Not to mention, as I'm waiting, there is another gentleman who is also complaint about them telling him his prescription is ready over the phone, but when he gets here, it isn't !!! Smh ! I would have been understanding if they at least apologized, but they didn't! She just walked away and did not care at all. Not even as i was talking. Pathetic!!!

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The Medicine Cabinet
The Medicine Cabinet
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Active Care Pharmacy - pharmacy - Updated July 2026

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