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    Activate Mississauga

    3.0 (3 reviews)
    Closed 11:00 am - 10:00 pm

    Services - Activate Mississauga

    Team building activities

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    The Den Toronto: Jewellery Workshops - The finished bands textured finish

    The Den Toronto: Jewellery Workshops

    (19 reviews)

    $$

    Boyfriend brought me here for my birthday and it is definitely a bit $$$ but if you're very hands…read moreon and handmade is your thing, this is worth it. They've got the machines, materials, and some pretty amazing, knowledgeable staff. We were late on our first appointment and unfortunately had to reschedule, so be aware there is a reschedule fee of $60. It's quite a lot and a bit of a downer, especially when it was no one's fault, but they might have had to turn away other guests for your appointment. To the experience!!!-- Sam was with us that day and helped us patiently figure out what designs to try. She's very up front about what prices were looking at and I really appreciated that cause it gives you a chance to do some mental budgeting. We ended up making two rings each. One was covered in the Groupon cost for a smaller/ thinner ring, and then we made a thicker ring for additional $60 each. We learned a lot during the process and Sam was able to pay close attention to all of us working in the workshop. She was there to guide you, help you out, and answer any questions you had. I can't remember the last time I had so much fun working on a hands on project. And I'm super happy with the final products!! Definitely would recommend for couples for a unique, creative experience :) hopefully we can be back very very soon!!

    Where do I start.. From start to finish this has been an extremely mediocre (I'm being nice here)…read moreexperience. I originally booked because of all the great reviews, but I really should have listened to the bad ones. Booking was a mess, I purchased Eventbrite tickets on Friday night for their 6 hour session on Sunday. It's Saturday night now, and I don't get a confirmation email, details, nothing (red flag #1). So I reached out the Kristin myself.. only to be told it was fully booked and booking SHOULD HAVE closed on Friday, but it wasn't so here I am now. I decided to rebook cause I've been wanting to do this, but on a Thursday night (only other night available). My session time was reduced from 6 hours to 4 hours.. My boyfriend and I were super excited to do more intricate designs, which we were informed we couldn't do in a 4 hour session and were told we SHOULD have booked a 6 hour session if we wanted to do such designs.. excuse me? We tried doing that. Thanks. -_- We settled for something more simple and made 2 rings during the workshop. We made the one included and another one since we were there anyways. Extra silver comes at an addition $5/gram (FYI: silver is incredibly cheap, like less than $1 a gram lol). I made an addition size 5 ring (?) I believe and that came out to apparently 4 grams ($20) and my boyfriend's was 6 grams ($30) which I find hard to believe. Our second rings were on the tighter side and my boyfriend brought that to her attention. Her response was: It's supposed to be like that! Both of us experience discomfort wearing our second rings (it leaves imprints if we wear it for the day.) If you do decide to go to their workshops and make additional projects, I'd suggest asking to see the weight of the materials yourself. She gave us a lower quote for the rings at the beginning. We ended up being charged a lot more. I was pretty annoyed during the workshop. Then I saw my total at the end and was really confused. I was charged tax because Eventbrite doesn't charge tax, which is fine, but Eventbrite also charged their own fees which I didn't know and thought it was tax. Then I got charged a "Square fee (5%)" on top of the extra materials AND my tax? The Square fee appears to be her payment processor. Again, on the materials and stuff, fine. But to have that charged on top of the tax??? On paper my bill appeared as: Square fee (5%).... $xxxx HST + Square (18.5%).... $xxxx As per other reviews, her lack of transparency was very shady and unprofessional. Seeing 18.5% as tax had me freaking out! And then another 5% on top of that! I asked her about the fees, but she was really hostile about it so I had to go home and figure this all out on my own. To top it off, the event listing says it is $20 overhead for addition projects, so it should have been $40 total, but she charged me $25 per additional project which comes to $50 total (separate from silver cost). It's all these small "hidden" fees that add up that leaves a bad taste in my mouth. I'm really not one to complain or write bad reviews (this is literally my first one), but this one was one hell of an experience. I've never dealt with such a lousy business like this. I feel like I've been scammed. I've tried reaching out to Kristin several times, only to be IGNORED. The fact that she dodged my attempts to contact her suggests that she knows what she's doing and that it's unethical, but like her responses to her negative reviews, she can't own up to her mistakes. This was one of the worst experiences I've ever had. I love supporting local, small businesses, but I can't support The Den. A lot of my friends asked me where I got the rings done and I referred them to The Devil's Workshop. I'd advise whomever reading this to check them out too. They're a lot more professional AND they respond to their emails + calls. Their silver quote for the same sized rings was $14 versus $30 + $40 + an additional overhead project charge of $20? $25? I don't know and I don't think they know either. She keeps changing her response to my Google review so good thing I screenshotted her original answers. She's been changing it everyday. LOL.

    Activate Mississauga - teambuilding - Updated May 2026

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