You want a great bar for a cold beer and the vibes are just right? You want to order your drinks…read morefrom a classy bartender name Whitney? Go to Mom's Basement. Will be the best decision you made in a minute.

I was here with my friends for some pool and drinks. For context, we were not there very late…read more(maybe 9-10:30ish). My friends and I played some pool, had some drinks and then decided to leave. Before leaving, my best friend and I decided to go to the ladies room. Upon discovering that all bathrooms save one were full, we elected to go into the single available bathroom together. I will at this point acknowledge that there was a sign on the bathroom door that said "one person at a time" that we did not see initially. After entering the bathroom, but after I had disrobed to the point necessary to use the bathroom, we heard someone BEATING on the door saying only one person allowed at a time. We explained through the door that one of us was in the process of using the bathroom, and that we would be out shortly. The banging on the door continued, and, when I stated that I was mostly naked (to use the bathroom) this person returned "I bet you are." Once we were finished using the bathroom, this person ( a man who was identified as one of the owners by a friend, but not confirmed as such by me) aggressively confronted us about the bathroom policy, sayin we would be kicked out. I told him I was about to leave anyway, and that we'd only decided to go into the bathroom together once the other bathrooms were deemed full, and that, further, it was more efficient to use the bathrooms in pairs, where one person used it, while another washed their hands. He was not receptive to this feedback and further pointed to the sign. Upon walking away, the women he was with even stated that I was "such a b*tch", to which he did nothing. If this was an owner, I am appalled at the treatment of a patron. Had this been handled differently, I would have gladly offered an explanation and apology. Further, if this owner allowed his guest/date to insult me loudly across the bar, it makes me wonder what else they allow. If this is someone not affiliated with the bar, which, based on the passion of the affront, I doubt, I encourage the bar to better police their patrons, as this encounter made me feel very unsafe. I won't be back.

Fun time! We had a group of three for two hours. The staff were super friendly and helpful. Drinks…read moreare pretty pricey, but they had a good selection. Great place for family, friends, couples & kids.

Candice Hudgins was very rude to my party of 6. We're not from here. I was talking to her first…read more She explained the promotions.  The first promotion was $30 per person.I said that was high,  she told me not to interrupt her and to listen to all the promotions.  I stopped talking to her because that was extremely rude.  Another woman in my party took over. She began interacting with Candice.  Candice started to explain the promotions again. The price was high but we were still going to purchase a game or two. My cousin asked do they offer first responders discounts.  Immediately Candice was rude and defensive. She stated not since covid and IF the price was too high we could GO SOMEWHERE ELSE..  I refused to spend my money where someone was that rude.  I watched 3 other parties in front of us walk out too.

I went to a Christmas celebration with my co workers. While playing basketball, my wedding ring…read moreflew off. We looked and looked. IThe manager took my ifo, and said he would call if he found it. After weeks passed, i just had to accept it was gone. That was before Christmas. Fast forward to today, a month later, I got a text that he had found my ring inside the basketball game. Honest folks still exist, and I would recommend everyone to patronize this business, where they truly put customers first!!

Large selection of burgers / dogs, appetizers. Large group filled three tables and service was able…read moreto accommodate. If the food and large beer tap offerings is not enough, an arcade is attached.

I had Living Social deals that I used on my most recent visit. They were a GREAT deal and if you…read morecan catch them, I highly recommend, as you basically double your money with it. We went for my birthday and it was a lot of fun. It was a weeknight and we had most of the games to ourselves. Most of the games worked, and the best one was the TMNT game, as 4 people can play together and it was tons of fun to play. Definitely a fun evening out together!

This place in my opinion, is one of the coolest business inside the Galleria. What not to love…read moreabout BumperNets since they have more than just arcade games and I believe they host tournaments and birthday parties as well. It's good to still be able to play games without having to purchasing anything from customer service. You don't necessarily have to come inside the Galleria just to come to BumperNets since they have there own entrance by Sears. The arcade games are never down and they always seem to be working fine with no problem.

Came here for quick bites, fun drinks, and the game floor of course! Alicia our server (maybe even…read morethe manager?) was incredible. She was quick to bring everything we needed and went over the top to make sure we got everything we needed and were taken care of start to finish while dining in the dining room. Macy was our bartender and she was friendly and made excellent drinks. And the playlist made the vibes perfect too :) Hospitality 10/10 !! Would come back of course.

This is by far the WORST dining experience I've ever had. And I mean that wholeheartedly. I've…read morenever experienced anything like it. Management is non existent when it comes to helping servers. We waited 30 minutes for a table, which was clearly because they were short staffed. Okay fine, no problem. If we have to wait so she can get caught up and we can get good service, that was fine. But it wasn't. The server was so overwhelmed because she was in charge of every single table in the establishment. At one time, she had 14 different tables going on. At no point did the manager think to hop in and start taking drink orders, food orders, anything. Which is SHOCKING to me. You're there to help your team when there are issues. Get your hands dirty or find another line of work. Half of our group ordered, and then our server went to check on other tables (clearly our mistake telling her to check on her other tables - because we could see she was overwhelmed and we were a group of 15). It was a true 30 minutes before food came out and the other half of our group was then able to begin ordering their meals. The food came out for the second round of orders (which should have all been done together), but we were still missing 2 meals from the first group. We waited 90 minutes from the time of ordering to get the final 2 meals. I truly wish I was joking. The manager came over the THIRD TIME after telling us the food was coming to say "when I put those orders in, there was like 20 tickets ahead of it, that's why it's taking so long." As someone that's worked in restaurant my entire life, ON THE FLY MEANS ON THE FLY. Not after you finish the other tickets. She took zero responsibility for the situation, lied and gave our group the compete run around for 30 minutes. To be clear, the missing orders were a QUESADILLA and a PHILLY CHEESESTEAK. Not some outrageous order. The server somehow didn't ring them in to begin with (which is so weird because they literally have tablets on them for placing orders). But the manager assured us on TWO different occasions that they were coming. It was only on the third visit, we were met with this excuse. Our server began crying at the POS system after another (I think?) manager came over to her telling her we'd been waiting for our checks for 20 minutes. A dad from our group just went over and paid for the entire check on his own because we had been seated since 7:00pm and it was now 10:00pm. We were sat for 3 hours and felt held hostage to try and just leave. I still can't wrap my head around it. This is so clearly an absolute failure in management. If you're short staffed, you pick up and help. There was zero apology, just a few "power up" cards passed to us and a comp on the two 90 minute wait food dishes (uh, yeah, duh). As if we'd have any interest in spending another second there. I kept joking that if there ever was a time for someone to come in and do an undercover boss episode, this is the location. To do it so you can see how hard your business is failing. Your management is the worst I've ever seen. I oversee 15 restaurants throughout the state of Florida and I can absolutely assure you, if this was happening in one of my stores, it would be an immediate termination from my management. She never once showed sorrow for what was happening. She was defensive and argumentative when met with any type of frustration from us. This is hands down the worst experience I've ever had. If you go to Dave & Busters, whatever you do, DO NOT SIT DOWN AND ORDER FOOD. Just grab a drink at the bar and play some games. No need to to reply to this publicly and try to save face, I'll be sharing my experience on every other review site and reaching out to corporate about this. Take your L on this one, learn from it, and do better. Because this was horrid, and as a business you should be so embarrassed at the entire guest experience.

Took my kids to practice like I been doing every week. 2 lanes, 2 on each lane. There to practice…read morefor their team. Not just fun. The guy refused to allow us two lanes because the place was "full". There was like 5 lanes being used. We left. Won't be back. How would it be any different than a couple coming. First come first served. Way to lose the $170ish we spend in bowling and food. Stupid. We're at Shindig now.

Decided to eat here for dinner. I haven't been here in 5 years. Just like my review 5 years ago,…read morethis place is way overpriced. I had sweet tea, a pizza, and a shake and it was $50 with tip. I was very disappointed with the pizza. Did not like it at all. The ambiance was fine and the bartender was friendly. I just can't see coming here and spending that much money.

My husband, sister, brother-in-law, and I recently visited Up-Down Pizza Arcade in Birmingham, and…read morewe had a great experience. We ordered a large buffalo chicken pizza, and it was absolutely delicious, fresh, flavorful, and perfectly cooked. The atmosphere was lively and fun, even though we felt a little out of place since it was packed with college students. Still, it added to the energy of the place. It was very busy, but the service was fast and efficient. The staff was friendly, welcoming, and took the time to explain how everything worked, which we really appreciated. I loved seeing all the classic arcade games from back in the day, it brought back so many memories. We would have enjoyed sitting outside, but it was too cold during our visit. Overall, this is a fun spot with great food, great service, and a great vibe. I'll definitely be back when the weather warms up!

Decent set up. Some cool old arcade games, I don't think they were all originals but still fun to…read moreplay. 5 bucks for 20 tokens so not bad, but I would say about10-20% of your tokens will be lost to games just eating them and not working. A decent beer selection, the place is fun for about a hour or two before the novelty wears off. Bartender was a little rude, I had a gift card and wanted to use it when I closed out my tab, she closed it before I could use it and just said "sorry it's closed out nothing I can do now" in a why are you bothering me tone so kinda ended the night on a sour note.