Wonderful experience. April was so helpful and pleasant to talk to. Our vehicle was picked up…read morequickly and carefully. I would definitely recommend them.

The driver was so kind, and was always quick to get back to me. They were also willing to work with…read moreme on the price since my car had been in their lot for a few days. I definitely recommend their services!

I have taken our cars to Adams and have had excellent service! Ryan is especially good to work with…read moreregarding his to service my vehicles. He is very responsive, especially by phone. Their team of technicians are great, especially their master mechanic. They also try to save $ with repairs, and suggest lower cost alternatives. I greatly appreciate them!

I was blown away by the professionalism, quick service and kindness of the young man that helped me…read moreyesterday. I had a car problem while driving from Indiana on 94 on a Sunday afternoon. Had to stay at a local Hampton Inn (which was also wonderful btw!) Monday morning I showed up hoping I could get my car looked at that morning as I was trying to get to my sick Dad in Minneapolis. This man fixed my car and was so proficient and fast! I appreciate Adam's very much and highly recommend them.

My boyfriend and I got a flat tire on the highway. We called big rig who was able to come help us…read moreright away. Our guy, Andrew was super friendly and knowledgable. He helped us find an auto repair shop in Eau Claire that was able to service us the same day and also had our care tires in stock. I definitely recommend Big Rig for your towing help!

Its never fun needing a tow, but if you do call these folks. I was in a remote area and I was…read moresurprised how quickly they got there. Fast professional and courteous.

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

Full paint job. Piss poor work. Insurance paid for it so value didn't matter…read more Requested full paint job in a Lincoln, they completed the work, I took it home. It had tiger stripes, orange peel, overspray, other issues I can't remember. It's been a few years. They actually had the audacity to tell me, you paid for a basic paint job not a superior paint job that's what you got. Interestingly enough I don't know a single body shop, mechanic shop or subway sandwich shop for that matter in the area that would say such a thing other than this place. I was given a discount for doing business with Marks sister Angela and having utilized her company for 10+ years but he most certainly took that away once I complained about the sub par workmanship at his shop. They repaired the things that were needing repair after a customer complained but I've would never return to this clown show facility again.

Fixed my daughters Mercedes super fast . She felt comfortable there and was give a loaner which she…read moreappreciated. Highly recommend!

Great shop with wonderful people. Helped us out when our van's transmission went out and had to be…read morereplaced during our road trip. Fair price and honest work.

Steve and his wife run a great business on the edge of Altoona. It's always hard finding an auto…read morerepair shop that you just trust - After 10 years I can say they have earned our trust. First - they stand by their repairs. Second, their price is their price. Third, they will work with you to do what really needs to be done, what should be done and what would be good to do - so you can make a decision based on your budget and what the car is worth. Finally, they do everything - from oil changes to engine and transmission work - so what ever you need done, they can do it. It's a busy place, so you will need to make an appointment.

Had my Mercedes serviced here several times. They are real down to earth people that truly care…read moreabout getting things done expediently and within budget. They are probably one of the few honest and reliable service shops out there today. I recommend Chippewa Valley Towing and Auto to everyone.

Excellent service and support. I've been a returning customer for 8+ years. They're thorough,…read morehonest and easy to work with.

A while ago, my Cadillac wouldn't start. I paid Youngstedts $8-900 to fix my car and make it run…read more Everything they were doing was completely over my head. Seemed like a lot of things were unnecessary. Unfortunately less than a week later my car still wouldn't start leaving me unable to go to work. What exactly was the money I paid for? All I asked was to make my car go from point A to point B. Unfortunately I brought it back and still had to pay for the parts that were actually wrong. They admitted that they didn't test the proper electrical things the original time. Extremely upset that I paid for things that were not absolutely necessary. I never wanted to pay $1000 that I didn't have, but I needed to go to work. Be careful with these people if you do not know a lot about cars and are in a predicament I later had faith in them and brought my car back to have this insane popping noise looked at. They told me it was nothing and that they cut a piece of plastic off my car that was hanging. I later got an oil change at a BASIC oil change place. Within 5 minutes they noticed that a sway bar link was broken. Wondering why they weren't able to see that, because they called me a few times wondering what sound I even heard. I have to wonder if they played me or if they really are just that clueless.