Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

Mr Steam cleaned a couch for us. They were professional, easy to work with, arrived on time, and…read moredid an excellent job.

we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

*** Updated Review *** Initially, we were unhappy with the…read moreunsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.

Set the appointment with Albert and coming from another job, he was exactly on time! He did a…read moremasterful job on the carpet and really worked our cushions for couch and love seat over to where they looked brand new. I would highly recommend him. Very professional, all 5 stars on multiple reviews and I thought very reasonable for the work done. You won't go wrong.

This company was so professional from start to finish. Albert did the best job out of all the…read morecarpet cleaners I have used in the 15 years I have lived in my home. He was quick and very attentive to the spots I had in my carpet. I have had a coffee stain at the landing pad of the steps for years and nothing could remove it. But whatever Albert did it was removed and looked as if it was new. I was very satisfied with the work done! I recommend this company moving forward.

They were punctual. I would recommend these professionals as they were diligent in cleaning the…read morecouch. Great job and very pleased.

Requested move in service. Windows, cabinets, and shelves were not clean. Found roach droppings in…read morecabinets and shelves. Windows (from the inside) were very dirty. Moving is a very stressful and busy time so when you pay for a cleaning service and ask multiple times if it's a full service, deep clean - you expect everything to be done well. That was not my experience and it added more stress to the overall experience.

We got a pretty good quote through Angie's list and after reading reviews on there and on yelp we…read moredecided to hire him. Troy seemed nice and professional, he showed up on time. He went around the house and said that we had 10 areas and 32 stairs. He also had some blue light that showed him urine. We just bought this house and the owners before had a large dog. Because of that he added $250. The original quote was $420, but when he came he said it would be $700. Which was high but it was fine as long as there wouldn't be any urine and stains on the carpet. We agreed to the price and he started his job. We have a big house over 4,000 square feet, so we thought this would take him the whole day. He started at 9:30 and was done by 12:30. Both me and my mom were confused and thought how could he be done so quickly. He tried showing us pictures on his phone of before and after, and to be honest we didn't notice much of a difference. I didn't take before pictures but I've attached the after pictures. I gave him the benefit of the doubt and thought maybe it's because it's still wet and we should wait till it dries to see a difference. No the carpet looked exactly the same. This was disappointing and I would never use this company again. Also not to mention he was being incredibly rude to my mother and talking down to her. She doesn't speak good English and he would say things and make little rude remarks. I didn't say anything because I thought it would be fine as long as this guy cleaned our carpets the way we wanted it. I would stay away from this business all together.

I needed my carpet cleaned for my house and I was in a bit of a hurry, so I called them on July 4th…read morethinking that I might have to leave a voicemail. To my surprise, Troy picked up the phone and we were able to schedule a cleaning for the next morning! The next morning, Robert came to my house with all of his equipments. We walked through the house and talked about everything that needed to be done. He gave me a very fair price, and got to work right away. He was very thorough and even worked really hard to clean the stuff that was left by the construction people doing my house. I'm very thankful that I found them, and I'll definitely be recommending them to everyone I know! I'm a satisfied customer!

Had our fireplace cleaned and ready for the winter and as always they did a great job at a fair…read moreprice. We don't call anyone else!

STAY FAR AWAY FROM THIS BUSINESS…read more Months after Brian and his team serviced my home, I AGAIN discovered another portion of our ductwork left wide open and not properly sealed. The level of unprofessionalism and lack of attention to detail id simply astonishing. Do I recommend this business? OH HELL NO.

I just had all the carpet cleaned in my 4 bedroom house,along with the airduts. Epic4 did a great…read morejob. My carpet looks brand new. You wouldn't know I have 3 dogs and 2 young children. I will use them again in the future and refer them to everyone.

The guy that came in was really nice and did a great job! He took his time and didn't rush! That…read moremeans a lot to me made me feel like he is actually trying to make sure my carpet is actually getting clean

Property Medics was referred to me by my plumber. I interview 3 companies for mitigation and…read morerestoration. Property Medics, Specifically Max, had a lot more knowledge than the 2 other companies. I chose to work with Max and he was first class all the way! He negotiated with the insurance company and got everything needed for a proper repair. I worked with the mitigation team and need to give a big thank you to Jesse who ran the team. What an excellent worker. Lead the team and worked as hard as 2 workers. Last but not least that leads me to the restoration process and Project Manager, Frank, he was fantastic. Frank worked with us on every aspect and made sure everything was done correctly. One final shout out to the Master plumber Migel. Thank you for your knowledge and excellent work, it was a pleasure to work this entire team.

When we first reached out to property medics in 2021 for some water damage that happened, we were…read moreso grateful and happy with the service. They replaced our floors and worked with the insurance to get everything covered and not have everything on our shoulders. We also paid them separately to replace our backsplash. At first we were happy with the floors. In our inexperienced opinions, it looked great. There were a couple of areas where it felt like the floor had some movement, but we trusted in their professionalism and didn't say anything because "maybe that's how it's supposed to be". The backsplash was not the cleanest work, but after having been out of my house for months, I didn't want anymore work to be done on it so I swallowed that pill and left it alone. Fast-forward to 2023, the floor starts peeling. Little bits of the edges of the tiles are peeling. We don't do anything harsh in our house like drag furniture everyday. Life happens and now it's 2024 and the floors have gotten worse and more little sections have started popping up. We contact property medics and they inform us that their work is only guaranteed for a year and that we can have the manufacturer come out and examine the floor. So we go through the back and forth of getting someone out here from both PM and the manufacturer. PM says it's the floors, and the floors say it's PM. per the findings of the manufacturer, the floor was not leveled during installation and that is causing the flooring to chip at the edges which in turn is causing the flooring to peel. The response from Property Medics was "Unfortunately, the warranty period expired in Dec. of 2022.  As we discussed onsite earlier this year the labor warranty is for one year and we would need the material warranty to kick in to be able to address the floors." I understand the warranty only being a year, but if the floors were never leveled, how is that not voiding the warranty? This is just very upsetting that now I'm going to have to pay for work that should have been done correctly to begin with.