I got amazing service and was quickly put into a policy that fit my needs perfectly thanks to the…read morehelp of Marisol Garcia Romo

Daisy M at the Reno, NV office made everything so easy. I was able to do everything by phone from…read morethe convenience of my home. It was quick as she was very knowledgeable. She searched multiple insurance companies to find me a cheaper rate. I still ended up staying w/ Progressive, but Daisy was able to get me better coverage, $0 deductible glass & increasing one of my coverages, all for a cheaper price. I will definitely be going back! And request Daisy!

Ochsner insurance takes outstanding care of my insurance needs. I would highly recommend this…read morebusiness to anyone who needs business or personal insurance!

Jeremy was incredible to work with regarding our insurance needs. He sat down with us and explained…read moreeverything perfectly so we could understand all of our options. He made excellent recommendations for our various insurance as well as budget needs and we were extremely comfortable in our selections. Highly recommend reaching out to Jeremy for your insurance needs!

Review of Express Insurance - Reno, NV I've had an extremely…read moredisappointing experience with Express Insurance in Reno. For the past three weeks, I've been trying to complete a simple account update--yet no one has been able to help me or return my calls. The office repeatedly promises call‑backs that never happen, even when the receptionist assures me someone will follow up. I've gone into the office several times, only to wait for hours while staff members--Tiana, Anna, or others--are "in meetings" or "on breaks." Despite repeated visits and voicemails, I have never received the assistance I was promised. Their lack of professionalism and communication is unacceptable. Emails go unanswered, phone calls aren't returned, and in‑person service is frustratingly slow. This level of disregard for customers is deeply discouraging and reflects poorly on how Express Insurance values its clients. I truly hope they take the time to review their internal practices, train their staff properly, and start honoring the level of service and accountability expected from an insurance provider.

Marbella is absolutely fantastic, and her customer service is beyond satisfactory. She provided me…read morewith the best insurance plan that works for me and was highly informative and detailed. I am so grateful to have found her!

I contacted GEICO to pay my insurance and was told I can't pay because I need proof of…read moreregistration. I explained I'm waiting for my DMV appointment. Was told again they couldn't accept my payment. I contacted AAA found out they were connected with DMV and changed insurance companies. Now I'm getting constant calls about payment. Listen to the agent stating my payment couldn't be processed/accepted and leave me alone.

I spent over 9 hours on hold between Wednesday and Saturday trying to get a homeowners insurance…read morequote. There were several phone calls made, and I was on hold anywhere from 20 minutes up to 3 hours. I thought maybe I was calling after hours, but after talking with an agent on the last call, I discovered their hours are 8:00 am until 11:00 pm seven days a week. Even though they offered the cheapest policy, I decided to pay more to avoid any future issues with trying to get in touch with them. After all, if you have an emergency, you don't want to get stuck on hold for hours on end.

5 star all the way! Zack has helped us for many years!…read moreAlways finding us the best prices available! We highly recommend Inszone for all your insurance needs! Thanks again for your very prompt professional service!!

I have been working with Zack in Inzone Insurance for more then couple years now, I appreciate that…read morethey are fast to answer the phone and get back to me with any insurance questions I have. They take the time to find the best quote for me and I'm very pleased with their insurance knowledge. Would recommend Inzone Insurance to my friends.

Cody helped me get insurance coverage as a young business owner and explained everything in plain…read moreEnglish. Many of my interactions with Cody about my policy have taken place away from the office as he is technological savvy and uses modern tools to facilitate business. Did I mention that his auto insurance was actually a better deal than my previous carrier with more coverage? He's as sharp as they come and I highly recommend Cody!

They provided a quote in a few days and were very helpful and nice to work with.read more

Great communication from team. Very helpful got me exactly what i needed thanks to Mayraread more

Absolutely terrible customer service. I started a policy with Rose's office last year, and after…read morepaying my most recent renewal, her office made an error on my insurance contract that caused State Farm to cancel my policy without my knowledge. This mistake not only left me and my family exposed in the event of an accident, but it also prevented me from registering my vehicle--leaving me without its use for months. To make matters worse, they are now requiring me to pay for months of coverage I never actually had just to have my policy reinstated. I've made several phone calls to try to resolve the issue with Rose's office, but with no success. Each time I've asked for corporate contact information, I've only been given excuses and incomplete details that make it impossible to reach anyone who can actually help. Do not do business with Rose's office, and I would strongly question whether you should do business with State Farm at all. I am still waiting to see if anyone from corporate leadership will contact me.

I have not lived in Reno for many years but I had to contact Jason Termini about some timely issues…read moreinvolving a policy involving my family. Jason was very responsive and stayed on top of the matter until it was fully resolved in a compressed timeframe. I have dealt with many insurance agencies across the country and Jason is one of the best. I have no hesitation in recommending this agency for any insurance needs.

Super nice lady on the phone absolutely shitty insurance company. Apparently having one car…read moreaccident in 20 years over a year ago makes me uninsurable. Couldn't even tell me why.

Where to start. Ms Kanturd does not have her clients best interests on her mind. She is only…read moreinterested in collecting her commission. I called last year to discuss my premiums. I was told the only way to lower them was to raise my deductibles. After yet another annual increase I called around and got better coverage from another carrier for half the premium. HALF!!!! Then I attempted to contact Ms Kantrud to cancel my policies. No one answers her freaking phone. After several attempts I called another State Farm agent who sent her an email. Only then did her office reach out. Now for the real kicker. When they called they told me I had all of these longevity credits that could lower my premiums and deductible. Ummm, where was that tidbit of information previously? She is curt and rude. Never again.

In September, I bought my insurance from news, people, paid the bill in full, yesterday I got…read moreanother bill of $600 for the same insurance , no explanation except if I don't pay it, they're going to cancel me in January although I have another six months I on the same policy, by the way, I have not had a claim in 15 years with any homeowner insurance don't go to this agency they don't know what they're doing. That's my advice.

There is a reason this insurance is cheap, they do not pay out on claims!!! The line to report a…read moreclaim takes 24 hours or more to even get back to you. They don't pay for the tow yard if your car has to be towed due to an accident. Please read all the fine print! (There is a whole book!) They will not hardly cover anything when it comes down to it!! If you just need insurance for the cheap and don't care it they pay when something actually happens then this is the place for you!

From the owner: We believe everyone who needs car insurance should be able to have access to it at an affordable…read moreprice. Many insurance companies use commissioned agents, but at GoAuto Insurance you buy direct and that saves you money. We'll help you decide what coverage you want and need without trying to sell you expensive add-ons. We only sell auto insurance and that makes us the best in the business.