The online service was good, followed up with a quick phone call. The quality of the print was…read moreexcellent, but way too expensive!

I strongly advise that no one pursue any business venture with this company. Not because of the…read morereliability of service (which was satisfactory at best) but due to the appalling way they treat their employees. On two separate occasions I've found myself defending two separate employees who were nearly brought to tears by their supervisor. Having managed retail locations for several years, I can say with all confidence that there's a line between abuse, and constructive criticism, and the supervisors at this company cross it by a great margin. I will never give any business to this location again.

They should focus on printing. They seem to be good at it. Waited 20 mins in a long line up just to…read morecollect a Purolator package. Most of the complaints seem to be from the terrible shipping service. They're understaffed and trying to do too many things.

If I can give it no stars I would. Haven't had such terrible service for a long time…read more Greeted by a very disgruntled middle aged middle eastern woman. I asked her if they take prepaid purolator packages. A nod followed. As she was scanning the package I asked her for a receipt, she out right bs'ed said her scanner does not print receipts. Every other company does that I previously visited like Fedex, Canada Post and UPS, but not Postnet? Or is she just too damn lazy. Anyways I didn't want to argue with her so I just shrugged. As I push open the doors to exit, I heard a loud clunk. Turned back to see her throwing my package-unto the floor from the counter. Sheesh, thank god it's not glass. In the future if any retailer uses purolator or requires me to deal with this particular establishment, I am going to pass.

guy told me to pay for 2 packages that already have a prepaid return label... nice try…read more I'll go somewhere else.

Impeccable service with attention to detail second to none which is hard to find nowadays. Zero…read moreshipping errors in 5 years of use. Amazing family business and can't say enough about them.

Efficient and friendly service. Notecards and business cards, printed and prepared quickly and…read morecorrectly. Pantone colour matching, and scored for fold all done at a reasonable price.

Friendly service, good quality business cards for a good price. Apparently the more you print, the…read morecheaper it is.

I needed a rush printing done for a conference poster, and they were the only place open and…read moreavailable for rush printing, so I was hoping that they were good. Luckily they were beyond excellent!!! I submitted my file to be printed in the early afternoon, and the poster was completed by the late evening, and delivered to the place I was staying. Unfortunately, I had fallen asleep, and I missed the delivery person. When I woke up an hour later and realized what had happened, I called and the person I spoke with was very helpful and understanding. They called a taxi and were able to get it back to me within 20 minutes. The price was also quite reasonable, comparable to the subsidized rush printing service offered at my university. I would absolutely recommend them, and would unquestionably make use of their services again if I ever needed them.

From the owner: 24 hour Print Factory has 2 print operation: the cheapest overnight Printing in Vancouver (24 hour…read moreproduction), and 247 SUPER RUSH Printing and Copy service support to Vancouver, Burnaby, YVR Airport and Richmond 7 days a week (with experienced Pressmen) ... Special Rush Delivery (15 min.) available to major Downtown Hotels & Vancouver Convention Center for out-of-town Business Professionals / Trade shows / Events.

I would like to thank James for helping make copies and inserts of a puzzle I brought to him today…read more Not only was this a very pleasant and personal experience, his work was outstanding. Thank you again James your kindness was very much appreciated! Paige

From the owner: In the Tricities area for over 27 years. We offer digitial printing, business cards, carbonless…read morecopies, flyers, color copies, folding and design services, scan to file, scan to print, publishing & Electronic media.

Needed to print off some notes for a class and get them bound. Ran into a gentleman named Frank…read more Super helpful, personable guy. Would definitely recommend this local printing shop, they'll get it done. Looks like they offer a slew of services AND they were open on a Saturday. To find the store, you'll need to walk into the door next to the Maxximus health place and it will be the last door on your left. Thank you again!

I spend a lot of my time at postal offices and have never had the interesting and positive…read moreexperiences I had today! I found myself at FedEx this morning, in which the man at the counter kindly directed me here. The UPS here is in a prime location- right near a Dollorama , Bosley's, Shopper's Drug Mart, an a skytrain station. The woman at the counter today had exceptional customer service skills. She had a large purple and pink button on her shirt that said something like "I'm happy, ask me how" and so I asked her. Although I am genuinely a happy person, I couldn't help but ask her about this large button! She was fairly vague about it. I then asked her if it had something to do with the cross around her neck (as I'm a Christian) and she said no. She said she no longer has that 2:00 lull in her day because of one specific thing she does that makes her happy and no longer tired. She said she can't explain it but that it works, and that if I want to know more about it, she can send me a video and I can decide to do whatever I want with it. I wrote my email address on a notepad for her and will be waiting to hear back. For all I know, she's going to send me some information about a cult hahaha. I will update to let you all know. I liked this conversation starter. Our world is more connected yet more lonely than ever and I liked the way she brought humanity and deeper human connection into an everyday errand for me. I also liked that UPS allows her to do this (assuming it's not actually a cult haha).

From the owner: The UPS Store Coquitlam provides business services that includes printing, shipping services with a…read morevariety of couriers (domestic and international options), mailbox rentals, packaging supplies and service, shredding and faxing services.

Great, helpful, quick service! The owner (I believe) charged me a low rate to custom-cut our…read morewedding invitations. I gave him a week's timeline to complete the job and he completed it the day I dropped them off. He was very helpful and they turned out perfectly. Highly recommended!