We had a rush job for a film screening and conference and we needed full color brochures. They…read moreknocked it out of the park. Pricing was good and the quality was outstanding. They turned the job around faster than I expected as well. I highly recommend them to anyone. The people there are super nice and the service can't be beat. If I could give them six stars, I would! A.J. Ali Director & Producer WALKING WHILE BLACK: L.O.V.E. Is The Answer www.walkingwhileblackthemovie.com

From the owner: Make Plank Road Printing in North Syracuse, New York, your one-stop shop for offset and digital…read moreprinting services. Established in 1977, we provide printing for business cards, postcards, newsletters, brochures, and more. With more than 100 years of c

Parking lot not plowed on two different occasions, and my car got stuck both times. Dangerous for…read moreolder customers to walk through.

The service was great very prompt and courteous. Plus the quality of my prints were phenomenal. I…read morewould definitely recommend.

I just happened in here with a very flat tire. They were gracious and helpful. They have neat…read morescratch pads at only $.25!

We use Zoom Printing at work, and I can honestly say that this company has done more to help us out…read morein a jam than any other company. They take remarkable care of their customers, do great work at reasonable prices and are constantly smiling. I suspect the team may be taking an unnatural substance to achieve all this, but I approve.

Very helpful and friendly - I had a rush photo transfer job they helped me with with great success…read more Thank you

From the owner: ​Are you looking for a great printing company in the Liverpool area of New York? Come to Empire…read moreSpecialty Printing. Around Liverpool, we are the number one choice for printing services. Here at Empire Specialty Printing, we have top of the line equipment and the latest technology to ensure high quality prints for your marketing and promotional materials. We also offer screen printing services at our facility. When you are in need of great print work, come to the professionals who can do the job that you are looking for. Come to Empire Specialty Printing.

Service was quick & courteous. Pick up scheduled for next day after calling after 7 pmread more

I used to really appreciate FedEx up until today. Sadly, they too have changed their customer…read moresupport system as UPS did a year ago so you cannot speak with a representative. Every line you call, whether it is the online number, the customer support number on their website in your account, or even the local telephone numbers listed for your local stores and offices, they all get re-routed to AI. And just like the UPS system which converted over roughly a year or so ago, it's purpose is not to provide actual customer support but to act as two things. First to give the appearance that the company actually still offers all around customer support and second, to act as a wall between you and whatever remaining human support they may still retain. This has been the trend these past two years with most of the massive corporations. Unfortunately, this is terribly problematic. If you have a situation that does not fall within the limited categories the AI system provides, it will simply tell you it cannot help you and cannot transfer you to a representative, wish you a good day and too call again. You can dial in "0" as many times as you wish, but it will simply hang up on you. You can ask to speak to a customer service representative but it will only tell you it doesn't understand what you need, or demand that you provide it a reason for the call otherwise is cannot have a representative speak to you. And how did I encounter this beast today? It began when trying to update information on my account on their website. I wanted to try once again to update an apartment number. I have been trying to do this online for the past four months with no success. You can enter it in, hit save, and it will give you an error. It won't tell you what that error is, or caused by, it will just not accept your apartment number no matter what form you try. And as it had done previously, this error will repeat two or three times before finally telling you that that there is a system problem. After reloading the page, and trying again, the same result will occur. This problem has been going on for months. I also, wanted to verify that my delivery instructions were to have packages left on the back porch as anything left out front often is stolen. I had two packages stolen on January 30, 2025 because they were left out there against my instructions. Now up until today however, I discovered I can no longer verify or edit delivery instructions. If you wish to update your delivery instructions, which there seems to be a section for that, when you go to do so there is no active link or entry field top enter it where supposedly "Delivery Instructions" exists. Apparently there isn't very much quality control with website development at FedEx. And as mentioned, any attempts to contact FedEx is only going to waste your time, your energy, but most of all your patience. I spent the better part of twenty minutes calling repeatedly, trying different phone numbers, different responses, etc., but got nowhere. UPS had instituted a similar change roughly over a year ago as well. Their system was even more draconian in the way it handled customer problems. Their system would simply tell you out right that it could not help you, wish you a good day, welcome you to call again if you have a problem and hang up. But being that all we have are UPS, FedEx and USPS for non-commercial shipping, we have no choices. Of the three, USPS is the most responsive, but if the current administration's aspirations are successful, their days are numbered as the long term goal going as far back at the 1980s, has been to privatize the USPS. They've been tossing wrench's into that since 2006 to set it up to fail. Unfortunately since few people actually pay attention to specifics, its easy to convince people there are problems where there are not, that whatever problems occur are for the reasons said when they're actually artificially caused and on purpose to convince people of a lie. Sadly, privatizing what is still the world's most efficient and best example of mail and package delivery both domestic and foreign is about to be over and done with. Not because there is or has ever been any problem with it, but because of the massive amount of profit, for-profit commercial interests can reap from it. But then this is what fascism is all about... handing over governmental processes and responsibilities over to private enterprise. But Americans know it as "running government like a business". So, if that is what we want, and have voted for... so be it. I can't wait until the reality of such a situation finally comes to fruition. Because those who do the harvesting are not going to be us little people.

This review is for store #1137 8430 Oswego Rd, the staff is excellent!…read moreThey went above and beyond to help me on September 3, 2026. Thank you

Gave a second chance but walked…read more 1st time, my elderly mother went there to get an estimate to mail two trays of black and white cookies. lady said they'd need to build a box. mom said I first would like to know how much before you go through that trouble. she built the box anyway. $100 to ship two trays of BJ's black and white cookies. At this point mom felt pressured to ship as they built the box and put all the info in computer. totally took advantage of her and I was angry for her. 2nd time I went with my son yesterday to mail a home decoration we found antiquing. asked what it was, I said decoration, made from metal and wooden. I was quite literally grilled for specifics. I felt so vulnerable having to literally describe in detail my item. I was told they needed to know exactly so if it fell out of the box they knew what box to put it back in. That was not going to happen. It was a box inside a box inside a box. Each box individually taped. I felt that was none of their business as I did not want to donate to their home. I gave sufficient detail at a wood and metal home decoration. she measured weighed put my address in. told me $115, deliver on Thursday. I thanked her but took my item and left. drove down the street to a different UPS store. completely different experience. Clean, friendly and no grilling of what I was mailing they were happy in knowing it was a home decoration made of wood and metal. period. $61 to ship. deliver on Thursday. what the heck? how in the world do they have such huge discrepancies. both had same information, same package, same everything. and how in the world do you sleep at night charging my mom, 87 years old, $100 to mail 2 trays of BJ's black and white cookies. She asked for an estimate and you made a kind woman feel hostage to your box building. honestly you should be ashamed of yourselves. that is truly ridiculous!!! after I experienced the crazy yesterday it's confirmed, lack integrity and honesty and YOU DO NOT HAVE THE RIGHT to know precisely what is in my package. I shared what you needed to know and then you wanted to rip my son off and charge $115.

Always at the ready. Friendly and professional. When you need something no matter the hour if they…read morecan they will.

Here is my happy story: My teapot broke. While it does not rank as a heart wrenching event, I…read morewas very fond of it. The party responsible found its replica, plus cups, saucers and other paraphernalia on Craig's List. I live on the West Coast and the tea set was owned by a gentleman outside Syracuse NY who told me he was too old and cranky to pack and ship things, so I would have to swing by and pick it up. So I called John (he picked up the phone on the third ring) and he put Joyce on the job. Four days later, I had my tea set, packed immaculately by Joyce, box clearly marked "fragile." This is why small businesses such as the well-named "Green Light" are the backbone of our communities. The price, considering the service & labor involved, was reasonable. I would trust John and his team with any shipping and packing job, or even random local "favor" I needed.