I have an email that had four small printouts. They were one page each, and I was having a hard…read moretime at the self service machine. So I waited in line to ask for help and have it printed by the person in the print shop. And he proceeded to tell me once I got to the front of the line that he was too busy he couldn't possibly print those out. He had a ton of print jobs. He was really unprofessional and a little bit whiny. I have never been treated this way. At the Staples on Route 31 before. When and if, I print something there again, I will look for someone else to help me. I was very disappointed.

On Sunday April 3rd I was looking for a business card service to create a card for my various jobs…read moreand hobbies. There is a great number business card suppliers online, but my solution was found a half mile away at my local STAPLES. Staples offers an amazing array of cards for every type of business and need. These also come at a very reasonable cost. Where Staples created the need for me to write a Yelp! is how their customer service was far exceeding many of the businesses I wrote about. Ordered on Sunday night, I picked up my cards (hopefully my picture will come out on this Yelp!) that we're able to represent the different ventures I pursue. Jessie, the Print and Marketing Supervisor put together my order. She thoroughly checked every card and threw in a few extra for my wait. She was kind, attentive and knowledgeable in her working with me. On a return visit, I met Ruth. An incredibly helpful and friendly cashier who told me about future sales for teachers and upon request, gave me the directions on how to complete a survey for them. I missed it by one day unfortunately. What was amazing about Ruth and this organization is that Ruth uses a walker to sit on and to get around with the wheels. This tells me that Staples hires diversity and recognizes hard work not disabilities. Finally, I have always loved this store and the various teacher solutions and technology solutions that is provides. Do Salatino, the general manager, runs a good ship, helping employees, shoppers and businesses meet their needs.

This review is for store #1137 8430 Oswego Rd, the staff is excellent!…read moreThey went above and beyond to help me on September 3, 2026. Thank you

Gave a second chance but walked…read more 1st time, my elderly mother went there to get an estimate to mail two trays of black and white cookies. lady said they'd need to build a box. mom said I first would like to know how much before you go through that trouble. she built the box anyway. $100 to ship two trays of BJ's black and white cookies. At this point mom felt pressured to ship as they built the box and put all the info in computer. totally took advantage of her and I was angry for her. 2nd time I went with my son yesterday to mail a home decoration we found antiquing. asked what it was, I said decoration, made from metal and wooden. I was quite literally grilled for specifics. I felt so vulnerable having to literally describe in detail my item. I was told they needed to know exactly so if it fell out of the box they knew what box to put it back in. That was not going to happen. It was a box inside a box inside a box. Each box individually taped. I felt that was none of their business as I did not want to donate to their home. I gave sufficient detail at a wood and metal home decoration. she measured weighed put my address in. told me $115, deliver on Thursday. I thanked her but took my item and left. drove down the street to a different UPS store. completely different experience. Clean, friendly and no grilling of what I was mailing they were happy in knowing it was a home decoration made of wood and metal. period. $61 to ship. deliver on Thursday. what the heck? how in the world do they have such huge discrepancies. both had same information, same package, same everything. and how in the world do you sleep at night charging my mom, 87 years old, $100 to mail 2 trays of BJ's black and white cookies. She asked for an estimate and you made a kind woman feel hostage to your box building. honestly you should be ashamed of yourselves. that is truly ridiculous!!! after I experienced the crazy yesterday it's confirmed, lack integrity and honesty and YOU DO NOT HAVE THE RIGHT to know precisely what is in my package. I shared what you needed to know and then you wanted to rip my son off and charge $115.

Parking lot not plowed on two different occasions, and my car got stuck both times. Dangerous for…read moreolder customers to walk through.

The service was great very prompt and courteous. Plus the quality of my prints were phenomenal. I…read morewould definitely recommend.

We had a rush job for a film screening and conference and we needed full color brochures. They…read moreknocked it out of the park. Pricing was good and the quality was outstanding. They turned the job around faster than I expected as well. I highly recommend them to anyone. The people there are super nice and the service can't be beat. If I could give them six stars, I would! A.J. Ali Director & Producer WALKING WHILE BLACK: L.O.V.E. Is The Answer www.walkingwhileblackthemovie.com

From the owner: Make Plank Road Printing in North Syracuse, New York, your one-stop shop for offset and digital…read moreprinting services. Established in 1977, we provide printing for business cards, postcards, newsletters, brochures, and more. With more than 100 years of c

I just happened in here with a very flat tire. They were gracious and helpful. They have neat…read morescratch pads at only $.25!

We use Zoom Printing at work, and I can honestly say that this company has done more to help us out…read morein a jam than any other company. They take remarkable care of their customers, do great work at reasonable prices and are constantly smiling. I suspect the team may be taking an unnatural substance to achieve all this, but I approve.

As the distribution manager for a college magazine that gets mailed out to almost 10K domestic and…read moreinternational addresses, I've enjoyed working with ACLS's mail house services for the past several years. Ron and Rosanne are a pleasure to work with! They are friendly, informative, and prompt - and I've been able to rely on their expertise during format changes, bulk mailing, and even printing guidance. I give them a rating of "all the stars".

From the owner: Specializing in Printing, Mailing, Warehousing and Promotional Items.read more

I have now used this business for two printing services. Trifolds and bookmarks. The service has…read morebeen timely, excellent quality, and a great price. I love the personal service! I will be using them again for any printing needs that I have and will recommend them when the opportunity arises.

From the owner: Print It Press is a locally owned and family operated print shop with over 17 years in the industry…read morethat serves all of Onondaga county. From basic copies, letterhead, envelopes, brochures, to marketing materials to large format banners, we've got you covered! At Print It Press we offer high quality affordable printing with a fast turnaround and FREE local delivery!

They created a t-shirt in an hour! They were nice, professional and I appreciate their service.read more

They will make designs for you and quickly print t-shirts or hats and embroidery. They can also…read moremake it quick if you need it last minute.