Just built a new pole barn/garage. Our contractor hired Fremont Overhead Door to install the new…read moregarage doors and openers. They installed one garage door with two damaged panels and also installed a four year old used opener. They came back out to fix the panels, but told our contractor that the opener was a leftover stock new model. It is scratched up, discolored, and the light fixture had grease, dirt, and bugs all over the inside. They would not admit they installed used equipment. Also, billed our contractor for 'Premium Series' openers but both were the C2202 model. Shady practices!

I was told that they could repair the opener just need a part for it came back several times but…read morecouldn't get it to work so, now I have to run them down and get told it's not could not be repaired, I need a new one which he's willing to replace for 150.00 off and the new one cost 500.00 so dissatisfied with the service I received

I agree with the fast response but the customer service is awful. Rude and dismissive attitude. I…read moredon't understand why, but I can only assume it was because I wanted a quote (and he wanted to know if needed service or not). That was how far we got before HE hung up without saying bye, thank you, or let us know if we can help. I'm deciding to bypass this company just based on the his condescending tone and dismissive attitude. I rated a 2star to be fair since he did respond quickly. Update: After leaving a review about my experience with this company. I received a phone call from a completely different number (possibly the same guy) asking me to remove a review since I was not a customer. I assumed he was calling on behalf of another company since he said, they "locksmiths?" are a close-knit community and that he's asking me nicely to remove it (again, possibly the same guy). So, I go back to look at the messages and I notice a picture of the same guy for 2 different companies. Like, what type of scam is this? (Ok, more than likely the same guy) To be fair, this guy wasn't rude, he used please thank you and even told me to have a good day before WE ended the call. It was the type of conversation I wish we'd had the first go-around. Ha, go figure. I've attached a photo of both companies. (Ok, it's definitely the same guy) I want to reiterate that I am NOT a customer and I chose NOT to use their services and I won't use the clone company's services either. Good customer service doesn't start when money exchanges hands, it starts from the moment someone interacts with your business. The fact that I am not a customer doesn't negate your responsibility to treat me kind and with respect. Sir, I wish you the best moving forward.

HIGHLY RECOMMENDED!! Yan is the man! I over cranked the quick release on my Yakima / Thule / rocky…read moremount rack lock. Yan took the time to diagnose and gently assess the issue. This lock was extremely jammed due to my own user error. Within minutes Yan was able to get the lock back in working order. Feeling very luck right now!! After the lock was fixed he went around and sprayed pro-grade lubricant in the 11 other locks. Above and beyond! Very fair pricing for meeting us on a holiday (4th of July)!! He even gave us some great tips for our cycling trip in the U.P. What a great guy!!

I may not be that important, but I deserve to be treated like a valued customer…read moreUpon SEVERAL attempts to get an estimate for a garage door installation, they failed to even call me back. I have moved on to the best. Certainly I will prevail. Poor customer relations with that kind of treatment. They had no answer as to why I hadn't been called back. You can't not call people back. I informed them as to why i don't want their help. I've moved on. People are quick to get a sour taste from that kind of response from a supposedly top business. They have zero call back policies apparently . Don't hesitate to go elsewhere for quality business. If they had cared about getting me an estimate they week, I would've said yes to their service availability. MF's I moved on. They called back after reading this review. I still have moved on.

We made an appointment to meet someone about a fireplace. We arrived and the salesperson had…read moreforgotten about the appt. owner Bruce was in the showroom when we arrived. He never met with us. He never made eye contact with us. He knew the sales person had not arrived for the appointment never even came over and spoke with us . speaks volumes about the way they really run their business as opposed to all of their commercials.

My garage door spring broke on a Friday afternoon. I wasn't able to get my car out of the garage…read morefor a doctor appointment. I called around and most places said, it would be a few days before they could do a service call. I called Northwood Door, and they arrived in less than two hours. The repair was made in about an hour. Great company to do business with! I'll call them again when I replace my doors.

I received incredible customer service and the finished product was even better. So glad I found…read moreJoe and his team. Thank you!

My garage door was jumping the track and neither remote worked. Jeff and crew got the system tuned,…read morelubed and running smoothly. Also, they got both remotes working with my current opener, as well as a new remote which he sold me at a fair price. I could not have hoped for a better result -- quality garage door service at a fair price without having to replace my old opener. For any garage door work I might need in the future, I will definitely call Service Call.

From the owner: Residential and commercial garage door installation and repair. We aim to secure our customers…read moreexpectations by delivering high-quality workmanship, exceptional customer service and competitive pricing.

Called Monday at about 430 pm. Left a msg. Still no reply. They did a great job replacing springs…read morein 2019. Don't know what the issue is nowadays Been 3days. Guess I will call someone else.

From the owner: Residential and commercial garage door sales, service, and installation.read more

Matt is rude af. He acts like he cares about his customers but he doesn't he would rather argue…read morewith them because he's "always right" When they installed my roof they added a brand new vent for my furnace and water heater but the dummies left the instruction papers inside vent and also capped it which ment all the co2 and condensation from water heater (parts have also melted) was going into my house and making us sick. Could have killed us. Matt had nothing to say when we called him out on his crappy job. F*** him and that companion still picking up nails in my yard and driveway from them.

From my initial phone call to the final inspection, everyone was gracious and helpful. They provide…read morequality work without exorbitant prices as many other companies are known to do. Plus, they make financing quick and easy. We now have a beautiful new roof and new gutters. The crew(s) that came to do the work were friendly, respectful and efficient. My entire roof job was completed in less than a day...and it included a partial tear off! I would recommend Integrity to anyone looking for an honest, professional company. They truly live up to their name...INTEGRITY!!

Hired Certified Restoration & Squeaky Peak last spring to clean my fence, and it turned out…read morebeautifully! Great service by the gentlemen cleaning, and they brought years of grime off the fence to make it look brand new! Very happy with my service from them, definitely recommend them and will go to them for any other cleaning needs! Very happy with the service provided!

We hired Certified Restoration after a leaky dishwasher ruined all of our flooring. They came out…read moreand told us that they would be a mediator for us for our insurance company and that they would take care of the ruined flooring. They also told us the would help us coordinate all of the repairs needed with our insurance company. When Certified Restoration came out to our house to remove the flooring they damaged a closet door and poked a hole in the ceiling of our garage. The damaged door was noticed immediately and pointed out to them. Photos of the damage were taken as well. However, the ceiling in the garage was not noticed until the next day. When we asked what would be done about the damage to the house, they told us that they didn't damage anything. They did finally admit to damaging the door and offered to fix it, but they refused to fix the hole in my garage ceiling. After they had gathered their equipment, they told us they would be in touch with us in the next few days regarding next steps. After we failed to here back from Certified Restoration, we actually got in touch with the flooring people ourselves. After a week or so of working with the flooring people and the insurance company ourselves, we finally contacted them about our damage door to determine what they planned to do about it. Larry finally reached out to us and told us that they didn't break anything, and refused to fix our door until we provided them with the photographic evidence of their damage. Larry's solution to his company's error was that we fix the damage ourselves (an expense of $600.00) and he would waive the $250.00 visit fee. This is a fee that he claimed the insurance company didn't cover (they did cover it). Obviously we declined this offer. Larry took the door with him and said he would fix it and bring it back. We didn't hear from him for over a week. When Larry finally returned the door to us he was extremely rude to my husband, used foul language towards my husband and implied that he was a liar. He told him that our home was crappy and all of our belongings were crappy and that's why the door broke. He then brought up the $250 visit fee again. I asked if he had run it through the insurance company and to provide me with their denial, because he had told my husband that he had ran it. He then told me that my "husband says a lot of things." I eventually had to go to my insurance company myself to find out that it was denied because he had coded it incorrectly. I am now finished with this company, and they have been paid in full. I want to warn others of what they are getting into.