1. Aceso Natural Medicine

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Plainfield, IL

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Aceso Natural Medicine

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

Services - Aceso Natural Medicine

Couples therapy

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7 years ago

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Michael S.

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C & R Medical Group - Doctor's information (do NOT recommend this woman) and proof of voided copay.

C & R Medical Group

3.3(14 reviews)
11.0 mi

I've been a patient of CR medical group for about 22 years now. Maybe more. I have been going to…read morethis practice since it was located on Rte 30! I'm leaving a review because I'm upset and disappointed by my most recent experience at this medical group. I scheduled an appointment, which did not have to be same day, but they mentioned there was openings as early as 11am today (06/08/26). I ended up waiting over 70 minutes to be seen by the doctor. A 30 minute wait I would understand, but an hour and 10 minutes is crazy. Especially on a weekday that I need to be at my job. When the physician, Dr. Catherine McDoniel, entered the room, she acknowledged I was at the window looking out. I politely mentioned I was checking out the views because I've been waiting for a little bit. Instead of acknowledging the concern, she responded in a way that I felt was dismissive and confrontational, asking, "What did you expect? You booked the appointment same day?" and suggested I go to urgent care instead. I remained respectful and simply explained that I had expected to be seen closer to my scheduled appointment time. The interaction continued to feel defensive, and I ultimately left crying without receiving care. I asked the front desk to refund my copay, which they were able to take care of and apologized for what happened. After I left the building, the front desk called me again apologizing for what had happened. The front desk staff were kind and professional, but the physician interaction was upsetting and left me feeling unheard and disrespected. And I left without the medical attention I needed. I believe the multiple apologies I've received over this incident is important to note as it confirms this encounter was problematic. I do not recommend Dr Catherine McDoniel.

i been with C & R for almost 15 years. I just recev a call today informing me that am no longer a…read morepatient because i put in a complaint about Dr Marcheschi and her very unprofessional and extremly rude nures. They can treat you anyway they want but it you questions them they kick you to the door. Go anywhere else but here

Aceso Natural Medicine - naturopathic - Updated October 2026

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