I bought flooring here a year ago for a bathroom renovation. At the time I bought enough for my…read morekitchen...or so I thought. My contractor pointed out that I needed a few more boxes! I called and the salesman told me that there was a change in the thickness of the product!! He called around to local stores and found some older boxes. We picked them up!! Problem solved! I appreciate people that go out of their way to solve a problem. Thanks so much for your assistance and kindness!! Thanks

Helped me out so much, great dudes work there and made my life so much easier. Couldn't be anymore…read morehappy.

If you wanna work with a poor quality contractor, then Jason Brown & team is your guy. He is highly…read moreskilled in the art of "BS" and does not have your best interest at hand. This guy is not Honest & Full of "BS". He offers the lowest form of customer service iv seen in years. Guys like this gives good contractors a bad name. Do Not Hire this Conman.

Jason Brown refinished my hardwood floors in my kitchen and family room, just over 2 years ago and…read morethey need to be completely redone again now. The floors are cherry and were originally installed 21 years ago. They wore beautifully, despite an active family with 3 kids and 2 golden retrievers, for 19 years. When Jason saw the flooring for his estimate, he said there was no problem in refinishing them. When he completed his work, the floors looked beautiful but, within days, the finish started wearing off. I called his office right away and was told that this was normal wear and tear. After several more emails, he agreed to look at pictures. He stated that the problem was the dogs... The same dogs that I have had for many years. Obviously, dogs can cause somewhere to flooring... but in this circumstance, the finished was literally scraping off with minimal distress. Jason finally came out to the house after many calls to his office. This occurred about 6 months after he finished the project. He blamed the problem on the dogs and the cherry floors. He refuses to admit any responsibility in terms of the finish literally wearing off. When people come into my house, they frequently exclaim "what happened to your floors, they look horrible!". The floors look much, much worse now, 2 years after Jason Brown refinished them, then they did prior to him working on them. I'm very disappointed by the quality of the job and the lack of customer service.

The crew did a great job. It looks beautiful, they finished early, cleaned up everyday and was…read morepriced reasonably. I enthusiastically recommend Wyatt's

Love my carpets!! These guys were very professional and the process was stress-free. You can tell…read morethat they are good at what they do by the quality of work that was delivered. They completed my whole house (3 bedrooms, living room, basement) within two days and at a reasonable price. We are more than happy!

This is a review regarding my experience with ImagEffects Flooring and Carpet company. Prior to the…read moreinstallation, working with Steve (the owner) was great. The initial visit he was very friendly and personable. He even dropped off his carpet sample board for me to borrow to decide on what carpet to get for my upstairs and basement. My subfloor required both treatment and reinforcement. He sent a crew member to evaluate my subfloors, and he was very professional and friendly. We scheduled for the subfloors to be done and they did an excellent job. Then came time for the carpet installation. I scheduled for the installation to be done at noon since I was out of town. However he sent the crew members to my house two hours earlier than the time we agreed upon, and before I even landed. The crew did an amazing job installing the carpet. The carpets were gorgeous, and I was both excited and happy with the new carpet. However, the crew had removed and left my basement door off of the hinges. The crew member said that with the new carpet that the door couldn't be put back on and that it needs to be shaved. They also said they didn't have their shaver on them, meaning they were unprepared for this common situation, and were simply OK with my door being left unusable. I reached out to Steve to inform him about the situation. And he offered to arrange for someone to come back by to do the job at no hassle to me, and that he would follow up with me to schedule a visit. A couple of days after the install when I followed up with Steve about someone coming, a contractor was sent to my house during a time when I was at work and unavailable, after providing my window of availability for that day. I made multiple attempts to arrange for a visit to know avail and was only told "Let me check" with no follow ups. To this day, my basement door still sitting propped up against the wall where the crew member left it. Overall, the work done with the installation of the carpet is gorgeous. However, given the contractors leaving my door off the hinge, unshaved for the new carpet they installed, the lack of adherence to the agreed upon scheduled visits by sending workers at earlier times that were an inconvenience for me, the episodic correspondences, and the waning effort to reschedule to fix a problem created by the crew members, this has unfortunately soured my experience. Initially I was so happy with the work that I wanted to have them redo my hardwood floors. Now, I'm just disappointed in the handling of my doors post-installation. If this were handled and remedied in a timely manner, my only critique would have been limited to the scheduling discrepancy. But now, this has negatively effected my experience with ImagEffects overall. So the pros are pricing affordability, carpet quality, and professional installation. The cons are not arriving at agreed upon scheduled time, lack of preparedness and leaving behind unexpected problems, and inconsistent communication and follow through to address problems. Update: 10/31/25 They finally returned to shave my doors and put them back on the hinges. So now I can close and lock my doors. It wasn't discussed or disclosed in advance that this service is an additional cost. I wish I was informed in advance or the crew consulted with me before removing my door. But glad that this was resolved, and I'm happy with the carpet and restoration of my doors.

From the owner: Auto Detailing and Window Tintingread more

Highly Highly Recommend We received estimates from Empire Today who initially had us SNOWED with…read morethe quick install, there prices were triple what these wonderful people quoted, as this was an insurance matter they were kind enough to work with insurance company and this was incredible the estimate was done by the owner who sharpened his pencil and due to there UNBEATABLE price we were able to do 2 additional areas, their kitchen estimate for better flooring was $3,900 LESS than Empire, communication was awesome Carpet and Vinyl rushed all items received a week early install was set immediately the installers JAKE AND JOHN were professional, nice easy to work with CLEAN, thoughtful prompt and all areas were done above our expectations PERFECTLY, in society we tend to go to the BIG guy, but if you want to save money for that vacation you want to do or get massive bang for your buck then call these people you WILL NOT BE DISAPPOINTED!!!!!

From the owner: Harford Carpet Sales has been in operation since 1959 servicing the Harford, Baltimore, and Cecil…read moreCounty community. We are capable of handling all flooring needs including carpet, sheet vinyl, vinyl tile, hardwood, ceramic, and marble. Many consumers, builders, architects, and designers choose us to assist them with their flooring design schemes. Our 4,800 sq. ft. designer showroom staffed with extremely knowledgeable salespeople and filled with large samples of every type of flooring sets us apart from the other flooring dealers. We are particularly well known for offering competitive pricing while surpassing our competitors in service and resources. We give free estimates on your flooring needs. This includes commercial, residential, builder, and insurance estimates. We are very interested in meeting your flooring needs. If the opportunity arises we would like to serve you. Please feel free to call 410-679-5580 or 410-676-3688 (fax 410-679-9120) or stop in.

Frank was incredibly accommodating and how they cut the tile around our fireplace was nothing less…read morethan perfection. The project manager for our kitchen renovation said he's never seen such good work. I highly recommend this business

They were amazing. Frank was our sales representative and he was the most responsive sales person I…read morehave ever worked with. He helped us with our flooring selection , worked with our kitchen installers and kept us informed each step of the way. He was there when the installation started and made sure we were satisfied with the work. The kitchen contractors praised the job done, as one of the best they have seen. The work done in laying the flooring around the fireplace was perfect. I highly recommend them and will only use them on future projects. 5 stars and above.