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    Aces & Eights

    1.0 (1 review)
    Open 2:00 pm - 2:00 am (Next day)

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    5 years ago

    Scam of a bar. Make sure you watch your tab because they charge you for things you didn't order.

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    Holiday Inn Express & Suites Lawton-Fort Sill - Stains

    Holiday Inn Express & Suites Lawton-Fort Sill

    2.5(47 reviews)
    2.6 mi
    $$

    Fantastic breakfast Buffett, extremely accommodating & kind staff, our room was very clean &…read morecomfortable. Clothes washer/dryer are $3.50 each, small pool & jacuzzi open until 11pm. Tiny but clean gym is open 24/7. We would absolutely stay here again.

    ZERO STARS. We just had a HORRIBLE experience at this Holiday Inn Express here in Lawton. We…read moretraveled from Colorado to visit our military son who was back in town from Germany for a month. The trip was made somewhat affordable for our family of five, because I was able to use my IHG employee rate. Our trip was booked for five nights from Thursday 2/13 through Tuesday 2/18. Knowing that our flight would be arriving late into OKC and taking into account the drive from OKC to Lawton, I called the hotel front desk the afternoon of 2/13. I explained that we had a reservation, but would be arriving after midnight. The person who answered told me that it was no problem, she would let the night auditor know. When we arrived at the hotel at 1:30 in the morning, the night auditor, Gina, told us that she canceled our reservation and that the hotel was sold out. I had a reservation confirmation in my email that I was able to show to Gina. She proceeded to tell us that the hotel was sold out and there was nothing she could do about it. She was unapologetic and made absolutely NO effort to help us whatsoever. All she could suggest was that we get on our phones and try to find another hotel. The hotel's policy states that if this should happen, they are REQUIRED to find us other accommodations, arrange for transportation, and cover the cost. Gina did none of this. Instead, she asked us to leave (it was now 2:00 am and below freezing outside). She insisted that we leave before WE made other accommodations, even though that was her job as the host. She then proceeded to call the police on us. We were not loud, belligerent, or threatening in any way. When the police arrived, they understood our frustration and there was no further incident. Our family then checked into My Suites next door. Since they could not accommodate us more than one night, we then checked into Homewood Suites for the remainder of our stay. The manager and the Holiday Inn was not on duty when we went to speak to her the next day. Instead, I have been dealing with IHG. All I am requesting is compensation for the difference between the rate I had booked and the rate we had to pay at the other hotels, which is a difference of about $350. To a family like us, that is a lot of money. We took the trip to visit our son because the employee rate allowed the trip to fit into our budget. Paying a much higher rate at a different hotel does not fit into our budget.

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    Holiday Inn Express & Suites Lawton-Fort Sill - Stains

    Stains

    Holiday Inn Express & Suites Lawton-Fort Sill - Floors

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    Holiday Inn Express & Suites Lawton-Fort Sill - Fridge, smelt rotten!

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    Fridge, smelt rotten!

    Aces & Eights - lounges - Updated May 2026

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