This business is awesome! We have a leather sofa that we purchased six years ago. We love it. No sooner did I mention that if it ever broke we should have it repaired rather that purchase a new one. I should have kept quiet because two weeks later one of the Flexsteel rods broke. No worries. The sofa came with a lifetime guarantee on parts, until it didn't. We were able to locate the part, but it was expensive and heavy. The price did not include shipping. Also, we had to find someone to repair the sofa. Before ordering the part, we contacted Ace Upholstery. Orlando came to our house to look at the sofa. He said he could replace the rod, but he would have to take much of the sofa apart and the repair would be expensive. He suggested a much less expensive repair. It would work just as well. We wouldn't need to purchase the rod and he could repair the sofa without taking it apart. We agreed. It would be three weeks before he could get to it, but that was okay with us. We trusted that he would do a good job. The price was more than reasonable. He didn't even charge for pick-up and delivery of the sofa. Service was absolutely fantastic! He picked up the sofa on Saturday and had it back in our house the following Monday. Orlando is very pleasant and engaging. We enjoyed doing business with him. Hopefully we won't need his services again, but we highly recommend Ace Upholstery. read more