Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Excellent service. Honest, timely and fair cost for service. This is a true family owned company…read morethat ensures excellence in service!

I was talking to one of the sales reps on Facebook marketplace about buying a gas stove and have it…read moreconverted into propane. She said they will do that for me in house for free so I told her I will take the stove and then I drove down there 45 minutes out of my way and they told me they will not do that for me. So they were very misleading! I would never buy from them or recommend them.

The standard of service with this business is beyond amazing. I was dealing with quite a headache…read morewith a stove top situation going every which way but the right way. Over 3 weeks of issues and still not right. Express Appliance went up and beyond taken care of the situation in an incredible faster than lightning speed. With in just a few days they had the proper stove top ordered, installed and working properly. You won't go wrong giving them your business.

Jesse and Carter went above and beyond in diagnosing a problem with our dishwasher. They were super…read morepolite and respectful, explained what they were doing and what they found, took great care in doing the work and removing/installing the dishwasher, etc. This level of service is becoming harder and harder to find, but Nextgen is definitely the real deal. If all of that wasn't enough, their pricing is extremely reasonable. Absolutely honest and trustworthy folks.

This is a business I highly recommend to others & I will be using them again in the future myself…read moretoo. Thats a big deal given that I've had rather abysmal experiences with multi other service providers... so I'm shouting this from the "Yelp Rooftop": Call these guys!!! I had them come fix my Samsung dryer when its heating element went out, & they also ran diagnostics on my Kitchenaid Dishwasher. I was charged a very reasonable trip charge (that then goes towards repair cost) so this is a legit affordable business to work with that's also competent. So many reasons to recommend this Business: - quick quote available via Yelp Project feature (Creates quick & easy contact online) -same day service available (Especially helpful if tenant involved!) -friendly & professional business ran by local people (Experienced on small & large projects) -Energetic & readily available techs that are accessibility friendly (Will text u & kept u informed in writing)

Does really well with customer service and they offer wide selection and quality furniture. Would…read moreabsolutely recommend RC Willey!

My girlfriend and I purchased a sectional and rug in early March. Our sales man Keith Wheeler was…read moregreat showing us everything and helping us make a selection. He said he would reach to let us know when we could expect delivery of our furniture. I called to get an update on our deliver , and received NO call backs. I waited a few days and called customer service my self and they let me know it was there, and had been there. Not a good look at all, if you are going to take peoples money, take their calls.. do better man!

Most unwelcoming store I have been in! Other than the receptionist saying Hello. Other…read moreassociates were doing nothing and would not acknowledge me. From reading the other reviews sounds like things haven't change.

Despite covid and no appointment Sheree let us in to see if they carried lighting suitable for our…read morenew home. Amazing designer lighting choices and great discount prices.

Jacob did a great job installing a new double oven and patiently made adjustments to make it fit in…read morean existing space. Great service!

We have used Quality Appliance twice over the last year to repair an LG refrigerator. Nate has been…read moreour technician both times and has been prompt, a good communicator, and thorough. I appreciated how he wanted to sweep the floor after replacing the compressor! I'd give the company 5 stars but felt a bit stalled by the front office who originally said it would take 5-7 business days to get the part. I called back and a different receptionist seemed put out that I asked for a tech to come definitively diagnose the problem before waiting that long. All the others had been very friendly and helpful. Fortunately, I got an appointment for three days later and Nate had the part upon arrival. I would recommend this business.

My husband and I have lived in Boise area for over 40 years. Our 10 year old Bosch dishwasher had…read morestopped draining. When I called to get it fixed, Reanna asked for the model number in order to send out the right parts to fix the problem! Roberto arrived on time, was very polite, and respectful. He fixed the draining issue. We also had him install new hoses a few days later under the sink to prevent a future problem. We didn't have to pay for a second service call for him to fix the hoses. Great value, I would highly recommend Home Appliance Service.

Great helpful advice and trouble shooting even before a service call. Did good solid down to earth…read morework. This is my appliance repair service now for future repairs.

Be forewarned - lake appliance repair is incompetent and cannot perform the most basic of…read morediagnostics or repair. My experience: I bought a new GE fridge from American Freight for my condo in McCall. I plugged it in and it didn't cool down. I called GE and they called Lake appliance repair. They said they only go to McCall every three weeks. So in three weeks a kid shows up with a backpack. After ten minutes he says "good news, the compressor relay switch is not plugged in and I reseated it. It will work fine now, give it 24 hrs." Within an hour I knew it wasn't working so I called them to catch the kid before leaving town. Of course he didn't answer when the switchboard tried to reach him. They gave me a new appointment for another three weeks later. They also ordered a new compressor to be shipped to me. So I began calling repair shops to fix it sooner. Coulter repair in McCall came out promptly and discovered the compressor worked fine but there was no R600 refrigerant in the unit. He said since it was new, he recommended they replace it under warranty. Three weeks later, Lake Appliance Repair makes it out again. Same kid, same backpack, same cursory review. He says he agreed there was no refrigerant and put some in. "I waited ten minutes and the pressure is holding with no leaks." He told me. Again he assured me it's working and claimed "they just forgot to put refrigerant in at the factory, sometimes that happens." He took the compressor replacement with him. Three weeks later, the fridge stops cooling. Apparently the R600 all leaked out. At this point, I can't go any longer without a fridge. I called up Home Depot and had a new one delivered. They moved the now non-working fridge to my garage. I then call up GE warranty assuming I can get a refund and give the fridge back to them. "We do repair or replacement only." They tell me. "And we can't replace it unless repair determines it can't be repaired." So I say fine, send repair so they can determine it's not repairable and issue a replacement which I'll sell or use somewhere else. So GE calls - guess who? Lake Appliance Repair. They scheduled an appointment for, guess when? Over three weeks away. Then, they call back and say that the technician is unavailable three weeks from now and can only do it within the next three days. Mind you it's thanksgiving. I tell them okay fine. Here is a code to get in. They then email me after 6pm to let me know that because I had someone else look at the fridge (who correctly diagnosed it when they could not), they must have "tampered" with it. So they refuse to come out at all and to call GE for someone else. Of course I'll now have to wait two days to call since it's the holidays as they are not open. It apparently doesn't matter that they were the last ones to work on the fridge. If anything is considered "tampered with" or broke, it would be them and they are legally responsible for any damage. Also, per advice I've since received, Lake Appliance Repair is demonstrably incompetent. Why? Because they should have tested the system with a vacuum pump on day one. They should have used a leak detector and tightened all the fittings and brought welding tools, flux and copper lines to make any leak repairs. But the kid that came out appeared to bring none of that with him. At this point I'm glad they refused to repair the unit because I want off their circus merry-go-round.

Prompts service & repair. Very educated in washer, dryer etc. Fixed the problem…read more Very nice and explained how the machine works.

We have purchased 4 large cost items from People's. 2 of the 4 were 5 star and involved…read moreappliances. The other 2 involved special order furniture and both times the delivery time was longer than expected or promised. On April 4th we ordered a bedroom set that we were told would take 8-12 weeks. On July 7th we were told it was on the truck enroute from Pennsylvania. On July 28 we were promised delivery no later than the 2nd of August as the truck was due on 7-31 or 8-1. Matt promised that it would be delivered Friday or Saturday depending on what day it arrived. The freight wasn't delivered to People's until Saturday morning. By the time delivery is finally made it will have been 18 weeks from purchase to delivery. After calming down I realized that the problem didn't lie with People's primarily. The reached out and explained the situation and satisfied me that they did their best but the delivery from manufacture to them was out of their control.

Bought a couch, bar stools, coffee table, a rug, a stove and a couple of washing machines from…read morethem. All turned out excellent quality except the cheap LG washing machine. It was wired wrong from the get-go and didn't use cold water. Most of the time service was good, but there were a couple of disappointing times over the years. I am sure that was because of the salesperson. The last sales person we had, though, was excellent.

Rod from Plumbing was incredible--he went above and beyond to help us figure out how to insulate…read moreour water filter and make it work in our rental without changing any of the current plumbing. He even made sure we had all the right parts! We had tried other stores taken the wrong parts back and were feeling defeated. We are so thankful Rod to the time to help us find a solution!

This review is mostly for Patrick running kid's DIY work shop. So friendly and patient with my…read morelittles today. And adore the treat of his art work . Perfect personality for this job/spot! Thanks for a great experience :)