I wish I could not even add a Star. Their customer service is non existent. I will never recommend this shop. I guess I interrupted a break and they didn't wanna help me. read more

I shop at this store often and always find the employees helpful, curteous and knowledgable. I love that we have a family own hardware store close to home when we need something quick. Their prices may be a little higher than the big box chain stores but the gas you save just going down the street opposed to going across town makes it a great value. read more

Thanks David for the great conversation and key making! Easy to work with and quick service! I appreciate that you all help me get in and out and taken care of! I will keep coming back! read more

Ace on Taylor and the management workers always go way above and beyond! The heavyset boy named Garrett such a sweet little man, he tries his best that's for sure! True downhome! He makes me feel at home and finds what I need every time!! Something about the beard and belly mmmmm go get yourself some Garrett at ACE!! Haha read more

I was getting some supplies for a project when my 5 year old daughter has to use the restroom, so I asked the manager if would let her use it, they said NO, I reiterated that she's 5 and she my ha an accident if she can't get there soon enough. But he didn't care. I refuse to spend money at a place that would let my daughter shit herself instead of being kind and letting her use the restroom. read more

Prices are reasonable. They also have a decent selection. It's close to our house but we don't think of it often enough. Instead, we find ourselves at the big box stores. We need to do better. read more

Very helpful and friendly hardware store. If they don't have what you need and they will try to order and accommodate you. I would rather go to a hardware store than big box store. I feel as if there is always someone available to assist you with your needs. Cody is a great guy! read more

Will never purchase an item there bought a 50lb bag of Morton rock salt for 11.68 seen the same size as the same brand for 4.98 at another store the people that works there doesn't know the hardware business read more

Ace Hardware is a kind of chain that is not a chain. I grew up with my Dad shopping at our local Ace Hardware store for all those little bits and bobs that a home owner needs. Most stores are locally owned in what seems to be a franchise type thing so YMMV on any given store. There are the big box home improvement stores where yes, you can find basically anything but there is added travel time, hassle and well, the store is just so big that it makes it hard to walk in and grab just an item or two and get checked out within a few minutes. There are local small hardware stores that have a good selection of the basics and the knowledge to help on projects but don't necessarily have the item you need or the weekend hours etc. I've been by here a couple times and give this store my thumbs up. Service: Either the store associates were bored out of their minds (unlikely as it has been moderately busy when I have been there), I am much more attractive with my pony-tail and polo shirt with old jeans than I have previously realized myself to be (not likely either but hey, it would be flattering I guess), OR the store associates are actually interested in providing good service. Yep, that is most likely. I was looking for some wild bird feed for example. Instead of just vaguely waving a hand in the direction of the aisle where the bird feed is located, a worker stopped by to ask what type of birds I wanted to feed and what feed I was looking for. There was a brand name feed on the shelf which I picked up and the worker stopped to see if he could find the lower priced Ace brand that wasn't on the shelf and when he could not find it in stock, gave me the day of their next stock shipment in case I wanted to come back for the larger, less expensive food. Products: Most of your typical home and garden upkeep needs but not the large appliances, lumber and such that the big box stores have. Tools, light bulbs, cleaning supplies etc. Basically unless you are building a new structure or redoing a kitchen or laundry, then you can probably find what you need here. Access and Parking: Private lot. Can be difficult to make a left turn either into or out of though. A bit of patience is all it takes. read more

i really like this store. lots of stuff, & nice employees!! recently i had this bad experience. i had ordered something online to be delivered to the store. the store was supposed to contact me when it came in. they never did. finally, after much time had lapsed, i called the store, & i was told that the cashier had quit, that had that responsibility. with that situation, i would guess that the owner, manager, or someone else may have been able to take up the slack, & contact people who have orders that have come in. read more