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Ace Hardware - Lindale

2.3 (3 reviews)
Closed • 8:00 am - 5:00 pm

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3 months ago

Terrible customer service, overcharging on products & wont accept returns or try to work with you!

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4 years ago

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12 years ago

Has everything! Great prices too! One of the last family owned hardware stores left! If they don't have it, they can get it!

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Elder's Ace Hardware- East Rome

Elder's Ace Hardware- East Rome

(3 reviews)

When I go to Elder Ace Hardware in Rome, I know I will find what I need and someone knowledgeable…read moreto answer every question. I have always been treated with respect and never patronized or spoken to like I'm an idiot because I'm a woman. I find the prices to be comparable to Lowe's without the hassle of searching for my items and someone to assist me. My most recent purchases were for oil, filter, and spark plug to service my lawnmower. Casey was sweeping the floor to prepare for closing, but stopped his task to show me every item I needed as well as offering additional services like blade sharpening should I need them. SPEND YOUR MONEY WITH LOCALLY OWNED BUSINESSES INSTEAD OF SOULLESS CHAIN STORES.

The store is beautiful. This is the nicest Ace I have ever seen especially the Gun Department…read more Sadly nobody was working in the gun Department on a Saturday which you would think would be the busiest day. I bought a Chain Saw and the young man was helpful in helping me decode the Stihl nomenclature. The issue was it took him probably 20-30 minutes to "prep" the saw. Which is just filling the premix gas tank and bar oil tank. My total time in the store was 52 minutes with only part of that shopping time. There were only 3 people working in the store that I could see and the person at the register didn't know how to take a personal check from the person at check out in front of me and had to call on the radio and get help for that. Then I was paying some cash for my purchase and the balance on a card and she didn't know how to do that either. So another wait as she calls again for assistance. Check out was a very long procedure but not as bad as the saw prep time. Everyone seems to be untrained or brand new.

Ace Hardware - Lindale - hardware - Updated May 2026

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