July 3, 2025 I had a lady order a fob for my 2020 Camry. I got a call July 10 at 11:09am saying it was in and I needed to come in before 8am for programming because of the heat. I said I would be there before 8am on July 11. I drove 25 miles and was there at 7am. They couldn't find the fob and 10 minutes later the manager found it and said the guy that programs doesn't come in til 10:30am? I said I was told to come before 8am and I drove 25 miles! She said I shouldn't have been told that and she would take the blame if he is in the heat and To come back before 5pm today. I did at 4:09pm. It couldn't be found. Manager, a different one, brought it to the front and said you'll have to come back. He had gone home early. Excuse me? I relayed the details. While each one was polite, this was not satisfactory service. I did what I was told. Some changes need to be made. read more