My husband was given a quote on the phone for one price. He gave them the details of what was needed. He told them that we were getting TWO 75" tvs on the wall. They gave him a quote. About a day or two before the scheduled appointment, they called and confirmed that the appointment was still on. They mentioned that they were sending ONE worker out the day of the appointment to complete the tasks. We asked how was ONE person going to hang TWO 75" tvs let alone one. The lady on the phone informed us that if they needed to send an additional person out the quoted price would double. APPOINTMENT CANCELLED! We ended using Best Buy. They did an AMAZING JOB. read more

Ace Handyman Services in Frederick, MD is a great business. Their prices are fair, the young man who came to my house did an excellent job and was friendly and courteous. I would recommend them to anyone needing professional help. read more

Would never use again. Roof leaked that I paid to be repaired , leaked within a month of the repair. Waited 2 weeks to get a quote on a bathroom renovation. When I did (this was a Friday) I asked Ed the owner who does the quotes if the quote included removing the bathroom tiles or was I to do it. He said he did not know which I thought was strange since HE did the quote. He told me he would get back to me on Monday ......that was FOUR MONTHS AGO!!!! I probably had about 20-25k worth of projects that needed to be completed. The bathroom was the first of many items I had to complete on my 1956 home. But I guess I was not even worth calling back!!! Also when I was speaking to Ed he was in a great hurry and obviously had something else going on and it made me feel like chopped liver...he didn't even have a second to answer questions and hurriedly said he would call me on Monday and like I said, I never heard back- not even an email! The icing on the cake was when the small amount of patch work on my back porch (flashing just needed secured down with roof tar) and another section needed caulked around a weather vane) BOTH leaked once it started raining!! read more

I Rarely write reviews for anything, but this company has me just about boiling mad! The handyman showed up in a van that was not a company vehicle, but one for an audio and video installation company. (First red flag.) The appointment was for 8:30am but apparently the guy had trouble locating my apartment despite specific and detailed directions. (Second red flag.) The handyman himself, Rick, was very nice, but a liar in the end. He was here to replace a door handle and deadbolt and install a new storm door. While he did (mostly) accomplish those jobs in about six hours, he wasn't able to Complete the job of installing a storm door sweep. There's about an inch-high gap between the bottom of the door and the concrete threshold that's letting a lot of cold or in. Early in the day Rick pointed this out and said he would put a sweep on the same day. Later in the afternoon he said he wouldn't be able to do that until the next morning (yesterday). Yesterday morning the scheduling guy, Ed, called me to see how everything went with Rick. I asked about the sweep and he said 'oh yes, of course Rick will be over today to install it." He didn't come. No one called. Today I woke up to a freezing kitchen and called Handyman Matters to ask when Rick was coming. The woman I spoke with said there was nothing even in the notes about Rick coming back at all! Then she said he definitely couldn't come today because he was booked all day and that he probably couldn't get here till Monday! FIVE days after the job!!! I asked her to have another handyman come today. She said she'd check and call me back. When she called back it was to inform me that not only was no one coming today, but no one was coming until Tuesday! She went on to explain that both Ed and Rick had supposedly told me they'd come back sometime next week. That's when I lost it! No one called yesterday to tell me Rick wasn't coming or to tell me when he'd be coming! On the contrary: Ed and Rick Both told me the job would be completed yesterday! I understand that things come up and there can be scheduling conflicts, but to outright LIE about a commitment made to me by Two employees?!? At least admit when you've screwed up and apologize! Don't LIE and deny what you said. read more

My wife and I needed some minor drywall work done after a leak in our ceiling. The hole was about 2 feet x 2 feet. It took 3 trips out over a six week span and the work was never finished. We had to pay up front (which wasn't cheap). We finally told them to stop trying to schedule us in and that we would finish the sanding and painting ourselves. We received a phone call appologizing and an assurance that it would 'get done soon' but my wife had already finished. Their communication is abhorrent and they are constantly rescheduling and the entire process took over 6 weeks and wasn't even completed. If you have all the time in the world for the job to get finished, I'm sure they would eventually provide a satisfactory service. If you expect it finished in a reasonable time look elsewhere. And no matter what, don't pay until the job is complete. read more

I called handyman matters to install shields in my exhaust vents (bird nest problem) and they did a great job! They charged what they estimated it would cost (no surprises), were friendly and professional and did a great overall job! I will definitely use them again for any work I need done. -Dave read more

I have used Handyman Matters several times over the last several years and have been happy literally all but one time. Two weeks ago Anthony was here and he fixed a doorway that had water damage, fixed a leaking toilet and some other tasks. He was courteous, fast, communicative and all around wonderful. He came prepared, discussed the projects with me, was thorough and cleaned up completely. All the work was completed at the time and $$ they had estimated. Literally one of the best! I am a happy customer! read more

I had a variety of fairly extensive outside trim work done over a two year period and small inside items the third year. I found the owners to be very responsive and work was always scheduled quickly. The first two years, I had the same workman and a different one for year three. Both of the workmen that they sent were pleasant and did good work. I am pleased with the service. read more

I recently engaged Handyman Matters to do some drywall work and minor repairs on my house when I put it up for sale. They were pretty costly, but I didn't have much choice. The work was done satisfactorily, if expensively, but there were some other issues. I asked at the time if they would clean up after the work and was told they would. But, according to my realtor, they left behind a lot of dust and debris and I had to hire a cleaner to come in and finish the cleaning. Also, their communication leaves something to be desired; they don't respond to emails. In sum: The actual work is good, but the customer service could use some improvement. read more

I can highly recommend Handyman Matters. They have done small and large jobs for me, from installing a ceiling fan to installing a new balcony and deck. They do quality work for a good price. When I purchase my current home 3 years ago I had them to major renovations before our move in date. I was so satisfied with Handyman Matters quality work that I again hired them to do my office and kitchen remodel. Mr Salmon and his crew are doing an excellent job and you can see it in the finished work. I am very pleased with their work and know I have a handyman for life. Thank you Ed and Mike for the amazing work you have done on my home. read more