Anthony Young, DPT, has been extremely helpful in treating and managing my left shoulder os…read moreacromiale over the past two years. His care has made a real difference in my overall treatment, symptom management, and daily function. He is very personable, knowledgeable, and always takes the time to come up with unique exercises tailored to my specific needs and progress. I highly recommend him to anyone looking for a physical therapist who is both skilled and genuinely invested in his patients' recovery.

I can't rave enough about DPT Calvin Thai. I came in with complete numbness in three fingers which…read morewas majorly impacting me as a hair stylist. Calvin took the time to hear how the issue had progressed and was very easy to communicate with. He clearly explained his diagnosis and his recommended course of treatment. Not only was he easy to work with but he managed to help me correct the issue in far fewer visits than I expected. I would recommend Calvin to absolutely anyone!

I recently completed a 8+ month stint of 2 to 3 time per week PT sessions with Shivani at Elevate…read morePhysical Therapy for chronic lower back issues. I am a veteran of PT rehab stints having had two hip replacements, two rotator cuff surgeries, and one hip labrum tear surgery over the past 25+ years. I believe I know a thing or two about effective PT therapy. Not to take anything away from Athletico, who treated all of my above issues, the Elevate PT team is a significant cut above the typical PT practice. What stands them apart is their deep attentiveness to proper form and function, plus utilizing a frequent change of protocol to both challenge me and keep me motivated. Shivani's goal is not to just get me back to some sort of "status quo", but to make lasting improvements that leaves me better off than before my arrival at her practice. She also taught me many things that I could incorporate on my own to better manage my lower back issues, and those have proven to be quite useful. She pointed out and fixed things wrong with my gait and posture that no one had ever pointed out to me before. Her knowledge and ability to present it in non medical terms is really terrific. All the while doing this with an incredibly friendly and fun demeanor. After all was said and done, I was so impressed with Elevate's practice that I sent my wife there who unfortunately fractured her femur (surgery, rods and screws...the whole works) shortly after I completed my stint. She is working with both Shivani and Maneesha and is thrilled with the treatment she is receiving. What better recommendation could there be than sending a family member?

I have been going for physical therapy since February of this year for three separate issues. I…read morehave sessions with Blake and Manisha each week. Both are professional, extremely knowledgeable, easy to talk to and kind/caring. The hour appointment flies by but I always feel great after I leave. The home exercises help too! I look back at the condition I was in on my first visit until today and have made great progress because of the therapy sessions. I cannot thank them enough and would definitely recommend Elevate! P.S. Athena their first point of contact (or receptionist) is awesome too!

A couple of years ago I was in a lot of pain from a pinched nerve in my neck. I could hardly move…read moremy head to the left. My neurologist referred me specifically to Imelda and I have been grateful ever since. Shortly after I started PT at PhysioPartners, I began to experience some pain relief. I was given a comprehensive home routine that I followed. I did not ever think I would be relieved of the neck pain and I am glad that I do not have it often. I would not be honest if I said I was completely pain free. I sometimes get flare ups and the vast majority of the time the home exercises help relieve the pain. Imelda is a McKenzie Method of Mechanical Diagnosis and Therapy clinician. I am grateful for her proficiency in this method because it definitely helps my spine conditions. I recently started physical therapy again. The orthopedic specialist I see told me to work with Imelda again for my spine, lower back pain and nerve pain. PT is helping me quite a bit. I was given new exercises to add to my home routine that are helping me improve and strengthen. From the time I walk through the front door to when I leave, I do not feel rushed. My questions are answered. Imelda confirms that I understand my protocol and instructions. The facility is wonderful and has quite a bit of equipment and classes offered if needed. I am very grateful to Imelda and PhysioPartners. I've shared Imelda's and PhysioPartners' information with friends and colleagues.

After struggling with chronic migraines for over 2 years, I was referred to Imelda McGettigan for…read morephysical therapy. Imelda was the first provider who used a truly holistic approach to my care. While other PTs had only focused on my head and neck, Imelda quickly understood that my scoliosis was connected to my migraines and her treatment plan was comprehensive. Working with her has drastically improved my quality of life and my pain management. She has continued to monitor and modify her treatment plan for me as new issues arise. I've had a very positive experience with Imelda and highly recommend her for physical therapy. She is extremely knowledgeable, empathetic, and thorough. I understand my body and triggers much better after working with her. My migraine frequency and scoliosis pain have improved tremendously.

As a client for the past year+, I couldn't ask for a better lead, Keith, and team to help me with…read morehealing my ankle. It's been quite a journey and their patience, expertise and support has certainly boosted my confidence in physical therapy as a treatment. Before working with Keith, I was subjected to a negligent PT's care, leaving my condition significantly worsened (I could walk/bike then I could barely walk). Turning to Sovereign to help me rehabilitate allowed me to learn how proper and caring physical therapy is done. From evaluation to treatment programs, I'm informed about the mechanical and muscular contributors to my injury and understand my at-home practices so that I actually do them. Keith is an incredible hands-on PT who makes the experience of PT accessible and fun for clients. His team is just as attentive!

If you want to treated like a number and attended to by therapists who may or may not have much…read moreexperience and are simultaneously treating 3 patients, then go to one of the big physical therapy groups in the city (ATI, Athletico, etc.). If you'd rather be treated my therapists who have the time to treat you and the experience to know which techniques are going to move the needle, Sovereign Rehab is the spot. As someone who had his first knee surgery in high school and has had several since, I've been exposed to my fair share of PTs. Keith and his team are the best I've been around. They employ all the latest techniques and take a thoughtful approach to each patient's treatment. Critically, they truly care about their patients and go above and beyond to help them get back to doing the things they want do. Individual results will depend on whether the patient does their part and is consistent with the exercises, but I cannot recommend Sovereign Rehabilitation strongly enough for providing the tools to get back to 100%!

I started working with Eleni after injuring my shoulder in a bad mountain biking crash. I was in a…read morelot of pain, had limited mobility, and thought it might be time to put the bike away for good. I couldn't have been more wrong. Eleni developed a plan that was completely customized to my needs. From gentle stretching, to dry needling, to gradually introducing strength training, I saw myself making real progress week after week thanks to her expertise and guidance. When I first walked in to the studio, reaching for my phone was uncomfortable. By the end of the physical therapy program, I had recovered a full range of motion and was doing pushups. When summer rolled around, I signed up for an intensive three day mountain biking clinic and was able to push myself much further than I had expected. I was absolutely thrilled with the progress I had made working with Eleni. Because of the great experience, I continued working with Eleni as a personal trainer after I completed PT, to focus on strength, flexibility, and stability. This has turned out to be one of the best decisions I've made in a long time. Every workout is unique, and I know she's going to push me just a little bit farther each session. I'm making far more progress than I would on my own, and thanks to Eleni I know I'm doing it in a smart and safe way. Beyond her knowledge and expertise, Eleni takes a genuine interest in her patients and has a friendly, upbeat attitude. She makes the hard work of PT fun. I can't recommend her highly enough!

I came to Eleni with severe neck/shoulder/upper arm pain that, after her in-office workouts and…read moreprescriptive home exercise regimen, resolved completely in just weeks. She brought empathy, a depth of knowledge in her field of expertise, clarity of instruction, a commitment to my care, and an overall engaging/cheerful disposition to my course of treatment. I've already recommended her to friends, and wanted to post this review for anyone in need of physical therapy. Thank you, Eleni!

Dr Marra is an excellent doctor and extremely skilled surgeon. Dr Marra is very thorough with exam…read moreand fully explains treatment options with surgery being a last resort if other options fail. Very detail oriented in surgery prep and post op recovery protocol . I have total and complete confidence in Dr. MARRA, his PA Amy his nurse Cheryl and his office staff, all who work great as a team together and quick to respond to any questions. Dr Marra takes time with every patient to ensure he understands their concerns regarding treatment options vs surgical options and typical outcomes that can be expected. Dr. Marra is very kind and caring Physican and I'm grateful for his skill and expertise in giving me a chance at having my life return to much more than extremely functional. :)

I had my labrum repaired by Dr. Marra. He came well recommended and did not disappoint. He was…read moreinformative, easy to talk to, and did not try to pressure me into having the surgery. He gave me all of the information and allowed me to decide for myself. My recovery was relatively quick and long lasting. I would highly recommend Dr. Marra.

I suffered an extremely bad fall which lead to a major surgery. I started receiving PT at PREP and…read moreI started improving right away. Every time I visited my doctor they could not believe how fast I was recovering. Jack and Stella provided great care and we are wonderful to work with. Everyone there is very friendly and will assist in any way. I highly recommend this place!

Ever been seen only by an assistant for a PT appointment, no Dr.? Despite having an appointment…read morewith the DPT, scheduled weeks in advance, there was neither time or hands-on manipulation with the Dr. during a one hour session. I've been at multiple providers over the past 20 years in several states, and this is the only practice where I've had the experience of being shifted to an assistant for a full appointment, not 1/2 hour with a DPT and then a 1/2 hour with a PTA or assistant to do exercises. If that's fine with you, both Mary Kate (DPT & owner) and Stella (PTA) were both excellent when I did have time with them. They charge you the same fee no matter the level of education and experience. I pay OOP and for $140/hr, I expect to spend half the appointment with a fully trained Dr. of physical therapy, not a full hour with an assistant who has 2 years educaction or less. Out of 4 appointments, intake was the only "normal" appointment of 1/2 DPT and 1/2 exercise coach. It's just not the level of therapy I've previously received, and I went elsewhere to finish my recovery program The clinic's response to my concerns was "Our cash rate is based on the type and length of skilled physical therapy service provided, rather than which licensed clinician performs it. This is standard practice, since both PTs and PTAs deliver the same level of skilled care under the therapist's direction". They do not! DPT's, PTA's and non licensed exercise assistants are not equal in their coursework or skills!

Run. Don't walk. Run. I had to cancel my surgery because Carroll's admin staff are too…read moreincompetent and rude to handle the basic functional aspects of running an office, and I don't have time to deal with repeated calls that I cannot return due to problems with the office phone system and receptionists who hang up on you. All this just to try to resolve mistakes made by staff! Carroll's staff did not process my referral and were too disorganized to return calls about the problem. I thought in advance to make a special trip to my student health services to get the referral (this took over an hour). I thought to call in advance of my appointment with Carroll to ask if I could e-mail the referral, but I was told that the office has a policy against receiving e-mails from patients. I brought the referral with me to the first appointment, but I was told by the front desk staff that the referral wasn't necessary and that they didn't need a copy. They scheduled my surgery without the referral, and then (as I expected) heard from my insurance during pre-certification that a referral would be needed. Fast forward to last week when I started getting repeat messages--not just one, two or three, but FOUR messages about the referral. With each message I tried to return the call to see how I could e-mail or fax over the referral, which I had in my wallet knowing this problem would arise. Karen in pre-cert takes never ending lunch breaks at odd times like 3 pm in the afternoon and can't receive messages because her VM is full. But even if she were at her desk, I couldn't return her call because the phone system isn't working and I get repeatedly transferred to the wrong people. It took 30 min of bad transfers and lengthy holds just to reach a the voice mail, which was full. Then I got a message about the insurance problem and need for a referral from Katie in the doctor's office. But when I called back, the receptionist hung up on me when I insisted on speaking to Katie, not the receptionist. The receptionist really thought she could help, but she was one of the staff who refused the referral in the first place, and she didn't understand the problem when I tried to explain it. I tried to call back later, but the next receptionist insisted on my birthday and other personal details before she would transfer me to Katie, and as I was in an Uber, I couldn't give out personal info. I asked to cancel my surgery and receptionist #2 hung up on me. I sent several emails to the address on their website to cancel, but each e-mail bounced back as undeliverable. Now the site is entirely down. Sketchy. Who in their right mind would let this man cut them open? Months after canceling, I am still getting calls from the River North Surgery Center about my upcoming surgery. Creepy that they can schedule you for surgery at an outpatient facility without your permission and despite your repeated attempts to cancel surgery and decline care. When I told Dorothy at River North that I had cancelled, she said there was no record of the cancellation. I asked Dorothy for a written e-mail indicating that I was still scheduled for surgery despite the cancellation. She declined. I said that I was entitled to written information about any surgery that involved my body, billing, and name. She hung up on me. I have spent hours of my precious time and data during international travel calling staff only to be put on hold, disconnected, and hung up on. I have spent at least an hour on the phone with my insurance as well. This is all in an attempt to remove a small piece of lead from my hand that has been there for years. I can have the lead removed for free at student services but thought I would find a specialist to minimize scaring given that my insurance covers the procedure with a referral. I haven't even been able to verify the cost of surgery because staff can't handle the necessary other basics. I am also being over charged for the visit because staff didn't submit the referral with the claim to insurance. They are also trying to bill me for the co-pay, which I payed on site during the first visit.

I am writing this review based on MY experience with Dr. Carroll in regards to my boyfriend's…read morebroken wrist. Dr. Carroll is very sweet, very approachable and very knowledgeable. After a few different casts, by boyfriend was recommended for wrist surgery because the bone was broken straight through and healing improperly. Dr. Carroll performed the surgery himself and prior to the surgery came in with a skeleton of a hand and allowed us to see the screw being put in, touch it, ask questions, see a demonstration of how it wil be done etc. Afterwards, Dr. Carroll came out to the waiting room and explained to me how it went and what he had to do and allowed me to ask any questions. I particularly liked that he didn't treat me like a kid and didn't undermine my (unmarried) relationship with my boyfriend. He was very articulate and very serious but was still personable. He waited until long after the surgery (once my boyfriend was fully out of anesthesia) to speak to my boyfriend and field any questions he had. While the road to recovery is still ongoing, I am very pleased with the level of care received with Dr. Carroll.