The wait times are crazy in this branch, if you have a PNC account I would go to another location.read more

Fantastic service, inside and at the drive up teller window. The staff is always pleasant and…read moreefficient in helping with your banking needs. They offer 2 outside atms which is nice for busy times of the day.

Expect the following: - Abnormally long wait for a teller…read more- Drive thru ATM almost never works, cannot do any deposits or withdrawals - Customers with foreign to Chase cards get receipts about withdrawals that never happened due to ATMs being down. They have no idea if withdrawal was considered complete

Customer Service is The Most Rudest and Ineffective. Could Not Help Me Retrieve Fraudulently Stolen…read moreFunds From My Account. Had No Access or Ability to See Information to Provide to Allocate Missing Funds.

If I could leave zero stars I would. We went in to simply add a signer to an account, Lateesha did…read morenot know what she was doing, kept going back and forth to manager and ultimately wasted an hour of our time. We asked what was going to be needed at the beginning of the appointment and she didn't say I would need to fill out tax form which I've never had to do with other banks. When I said I wasn't going to do that she raised her voice and said she just didn't care and I could leave making me very upset. This is the second location for 5/3rd where employees were incompetent. We will be removing all of our funds from their bank. No wonder they already have such low reviews. Huntington or Chase are much better options. Trust me, take your biz to more competent folks.

This is the best bank I've ever had. The employees are always so nice. There is plenty of parking…read moreand you never have to wait long in line, if there is a line.

honestly my favorite chase location, even though there are some closer to my house. the workers are…read moreextremely patient and helpful with all my questions i had about openings a business account. Tanja Osap is exceptionally great at her job and i recommend seeing her for your banking needs.

Had a surprisingly great experience at this Chase location. Came in to do a few things that I had…read morebeen putting off and had the pleasure of getting the banker Kelly S. She was so friendly and helpful. I was helped right away and felt that even though I was there to do things that probably didn't benefit her, that I was still a valued customer. I highly recommend this branch.