Sean is an extraordinary person! Not only did he help me get insured with a great policy and…read morereputable company, he's also pointed me in the best directions for tax and credit issues. He is an overflowing well of knowledge sharing so many tips and tricks that has helped me with my financial journey! I highly recommend his services!

Kelle Smith is an amazing insurance agent! My rate was the lowest in the city. No one competes with…read moreher insurance business. She saved me more than $500 on my auto policy. Extremely courteous and professional staff. Go see her for all your insurance needs!!!!!

From the owner: Quality is our Policy!…read more We work with many different Insurance Companies! Give us a call and we will shop around for the best rates.

I love this agency, Shauna Nelson has helped us with all of our needs. she is efficient,…read moreknowledgeable and went above and beyond to get us what we needed. Thank you Etafe Bofotola-Akemba

Another pleasing call with my local State Farm. Gery is…read morealways accommodating and pleasant with all my questions and inquiries. He takes the time to explain in detail and to make sure I understand what is happening with my coverage. I have been with them for years and recommend them to my real estate clients/rental tenants when they are looking for insurance.

been a customer of jeff glicks ins. group for a long long time. he does the best he can i believe…read moreto get me the lowest rates he can on both my cars and home. he and his son do the best they can to answer my questions and keep me informed. it takes more than a day to build a business, give them a a shot.

January 25, 2019, our travel trailer was flooded due to flooding that occurred on the Vermilion…read moreRiver. It was discovered that our previous insurance agent, whom recently passed and business was sold, wrote our insurance under a wrong policy. Our claim was denied, Ian Glick, had no knowledge or understanding of the difference in the policies. I was left to fight the insurance company on my own with no help from Glick. After hours of research and weeks of fighting, our insurance company determined that the policy that we were insured under was incorrect and paid out our claim. Glick only tells you that they can save you money by looking at your current policy and seeing what is out there based on an apples to apples comparison. At no time are questions asked to make sure that you are being insured properly in case of a catastrophic loss. Beware!!!!

I had the misfortune of speaking with Ashley at this office. She was very rude and unprofessional…read more Clearly this company is not concerned with their reputation in this area to have such a nasty person handling customer inquiries. I was calling with my father who has been a customer since 1976. She had no interest in helping us with our questions and sent us to the head office. The head office was very helpful but thought the Cleveland office might have the information we needed on hand. Ashley let me know I'd already called her and she was not willing to put herself out to help us. Basically it was clear she does not want to hear from us again. I have a feeling there is something very wrong at the Cleveland office based on the length of time my father has been paying premiums and the type of policy he has in place with them.

My review is in reference to the horrible treatment I've received from United Insurance. Which will…read moremost likely turn into a small claims court case. My question I still have that's been unanswered since June 2015 and now this being October 2015 is where have my monthly premium payments been going. I received a letter from the office stating that 2 of my policies lapsed for non payment. Now keep in mind that my alleged Field Representative had been collecting payments at my place of work and I had to ask that she collect her payments at a different location. But let me back track I had 4 policies and wanted to terminate 2 of them I was told that we could do a loan. However., I wasn't looking for a $47.00 loan. Who does that!!! Anyway the first set of documents had the wrong info on it do it had to be redone. The Manager Now District Manager contacted me via phone to have the error fix. Huh that was in April/May. I was a suppose to get a refund of like $17 give or take a few. And The loan Money Was allegedly going to my payments for the other 2 policies. Never happened all this in a attempt to save the policies. She also stated I didn't need to worry about the other payments because the loan we old be applied to the 2 policies I kept. All this so kept Field Representative from losing more business as she stating "Everybody canceling their policies. Another Field Rep gets involved stating he's here to help. I felt like I was at a doctors office where the consistently ask you to explain your problem over and over again. Almost 2 months have passed by since I submitted in his hand my cancelled checks for my monthly payments. Prior to that the new District Manager PROMISED me a call back. Yeap you guessed I haven't heard from her either. I just wanted my money back for the months I my policies were lapsed now I'm thinking some Internal Fraud thing is going on. So because I couldn't get resolution on the lower level. I've decided to take this matter to a whole different level. I will continue to share my experience with all I'm come in contact with.

For the past year i have used Titan due to a dui back in 2009. My adjuster was Valerie Verhoeven…read more She has been the adjuster that I have had to work with. I mean the yearly price was fair and she was very compassionate and sincere. Now my time has come for renewal and I call Valerie. Unfortunately Valerie is injured and not working, so feeling comfortable with the company I opted to speak with another adjuster. BIG MISTAKE!!! This guy who says he sits next to her is handling her accounts. I give him account number and inform him that my SR22 was going to expire in 7 days. he then asked for my telephone number and says he'll call me back that day. He never called until 2 days after it expired. Luckily I found another company who appreciated me paying yearly. Valerie please get better and take over your accounts as your coworkers are causing clients to go elsewhere.

Horrible company, charged me extra on my last bill for the "coverage in the last 30 days" which I…read morefaxed to him! When I called him about it, he says "well I'm not really your agent, let me give you this guy's number who should be able to help" WHAT?! YOU'RE NOT REALLY MY AGENT? FOR THE LAST YEAR I'VE BEEN DEALING WITH YOU! LIES LIES LIES, He was just pushing off the blame. The "other guy" never answered the phone ......

Sadly, I'm being penalized for my trustworthiness and honesty. These character traits are ignored…read moresince dishonest clients make it difficult to support honorable traits by Progressive. I sold my motorcycle 9 months ago and didn't notify Progressive in a timely manner. Taking care of my 92 year old parent, maintaining a full time job along with tending to daily family matters preoccupied my attention and so I completely lost track of the need to remove the motorcycle from my policy. Progressive is requiring me to provide a bill of sale. Proof of registration transfer to the new owner is a Bill of Sale (required by HI DMV) and is more effort and time to acquire from DMV than worth the amount I'm saving. Sadly, that enables retaining premiums for services not provided by Progressive. There are many reasons WHY Progressive must do this. Unfortunately, it's at the expense of those of us who are doing their due diligence in efforts to care-give, work towards retirement, tend to family responsibilities, all the while living a life of honesty and integrity. Sadly, my word is not good enough for Progressive. The service and features of Progressive Casualty are exceptional. Mahalo!

After paying my insurance premiums for many years to Progressive, I found out my coverage is…read moreworthless. On 2/12/26, Claim# 26-519416008, while driving on I-10 taking my wife to the airport, my vehicle, a Ford Explorer, was hit by a GMC truck insured by Progressive. The driver of the truck ran away. According to the investigating officer, the GMC truck was at fault in this accident. I'm a good driver, no tickets and never had an accident where I was at fault. For almost a month I have had a nightmare dealing with Progressive to pay for my vehicle repair. On 3/10/26, almost one month after the accident, I received a letter from Hunter Wells in the claim department stating that Progressive can't find a valid coverage for the incident and they will not be able to pay for my claim. I'm a retired auto body I-CAR, ASE, certified technician. I had already started to repair my car. This vehicle has steps, a handle, and a place for a wheelchair. My wife must have this vehicle to take her disabled mother to her doctor appointments. This vehicle is very safe to repair. I replaced the front fender and door with used parts and they fit perfectly. (see pictures) On 3/14/26, Hunter sent another letter stating the total settlement amount for my vehicle is $7,299.89. There is a catch: Progressive will salvage and keep my vehicle and sell it at the auction for a high premium. My vehicle, a Ford Explorer, was purchased new by my father-in-law. Three years ago he passed away. He made sure this car was in perfect condition the whole time he owned it. I have all the records to prove it. I have put about $5k in upgrades including a platinum extended warranty for an additional 85,000 miles left. This vehicle has a full warranty, just like owning a new vehicle. Progressive, they know I must have this vehicle, and the only way they will pay me is if they salvage the vehicle and I surrender it to them. I researched Craigslist, Marketplace, and can't find a single similar vehicle Ford Explorer IronMan rare edition for sale by owner. Most of the other available vehicles come with a salvage title, are not safe to drive, and cannot be fully insured. It's been 3+ months and the final decision I will not receive a single penny for the damages caused by a drunk driver insured by Progressive.